Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Fort Worth for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
290 reviews
5 stars
137
4 stars
36
3 stars
29
2 stars
15
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers feeling ignored, disrespected, or unassisted by staff.
Staff Attitude
Several customers reported rude or unhelpful behavior from employees, including passive-aggressive interactions and lack of willingness to assist.
Mixed Experiences
While some customers praised specific employees for their helpfulness and professionalism, many others had negative experiences, indicating inconsistency in service quality.
Service Issues
Customers frequently mentioned ongoing issues with service quality, including poor connectivity and billing problems, leading to dissatisfaction.
Store Environment
The store was described as disorganized and understaffed, contributing to long wait times and a frustrating customer experience.
- ETEsperanza TovarDec 31, 20251.0Walked in wanting to buy a watch with a new line. Girl at the counter said "we don't do that here" Drove to 7th street. Currently getting my new line set up
- SKsam kandahDec 21, 20251.0I make a big mistake to come with Verizon because I have evry ware bad service no connection I have 8 phone service with this company all have problems I don't recommend this service for anyone
- AKalex kandahDec 21, 20251.0Very bad service I make big mistake to turn from at&t to Verizon I don't recommend for anyone
- FRfrank RDec 9, 20255.0Manager jessica is amazing. Although I am no longer with Verizon she did everything in her power to help me get my phone unlocked that customer service refused to unlock. Jessica thanks for all your help 🙏
- CLCaley LunaDec 4, 20253.0Location great alway upgrade my phones there. We moved here 7 years ago and asked when there would be more 5g coverage, meaning 5g coverage ing Pelican Bay. They alway said when it starts growing and building the houses. They've been building the houses, and Pelican Bay still has awful phone service which was promised years ago.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Fort Worth location?
The Verizon store at 3510 Nw Centre Dr is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What products and brands does Verizon Fort Worth offer?
Verizon offers mobile devices from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL, as well as business cell phones, mobile hotspots, tablets, and laptops.
Can I order online and pick up my items at the Verizon Fort Worth store?
Yes, you can place online orders and pick them up in-store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
What mobile carriers and services does Verizon Fort Worth provide?
Verizon offers mobile plans, wireless internet plans, and voice plans supported by their reliable 5G network.
What accessibility options are available at the Verizon Fort Worth store?
The store has wheelchair accessible entrances and parking to accommodate customers with mobility needs.
How can I schedule an appointment at the Verizon Fort Worth location?
You can schedule an in-store appointment through their website or by using the My Verizon app available on the Apple App Store.
What nearby places can I visit before or after shopping at Verizon?
Nearby you can visit Nothing Bundt Cakes for delicious desserts or Braum's Ice Cream & Burger Restaurant for a meal or ice cream treat.
Are there any nearby fitness or recreational spots near the Verizon Fort Worth store?
Yes, 24 Hour Fitness - Lake Worth is nearby where you can work out before or after your visit to Verizon.
If I need urgent medical care near Verizon Fort Worth, where can I go?
CareNow Urgent Care - Lake Worth is located nearby and provides urgent care, emergency room services, and medical support.
What payment methods does Verizon Fort Worth accept?
The store accepts debit cards, mobile NFC payments, and checks, and does not require cash-only payments.