Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,847 reviews
5 stars
1,565
4 stars
621
3 stars
303
2 stars
107
1 star
251
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are praised for their helpfulness while others are criticized for being unresponsive or rude.
Product Availability
Customers noted issues with inventory management, including items being out of stock or incorrect items being delivered.
Store Environment
The store is generally described as clean and well-organized, but some customers reported a lack of staff presence on the sales floor.
Staff Knowledge
While some staff members are recognized for their product knowledge and assistance, others were noted as lacking training or awareness.
- DTDanny Tang3 days ago1.0By far the worst experience. I was shipped the wrong product. I chatted in and contact phone support and they verified that I did indeed receive the wrong product. When I spoke to someone at this store, they told me that the website had a pricing error and I had received the right product. How does that make sense?
- JCJose “Pepe” CamarilloDec 28, 20254.0I may be biased when it comes to this review. I love best buy since this a store I built great memories since I was a kid. I do not need to shop here but I take the time to do so just for the memories and the staff is always friendly. The only reason I'm taking one star from five stars is because it was sad when decision was made to not sell movies anymore.
- JDJ DHDec 24, 20251.0Worst experience ever. Employees don’t acknowledge you, very minimal knowledge on products and the store is very poorly managed by Amber Mejia. I was about to purchase an electric scooter and other gifts with my 9 year old for Christmas. While pulling the scooter an employee came and snatched it from me. I was very confused. I stated to him I am purchasing it. He told me sorry, it was sold online. I feel like if it’s in my possession and was on the shelf, then it’s up for sale! Amber Mejia, the general manager made things worst with her poor communication skills. Best Buy customer service is no better. I have been a loyal and local customer for years and always make major purchases there. I felt so bad and embarrassed that I just had to leave. I had to go another location just to blow some steam off. I don’t even feel they deserve my business anymore.
- JJJasminDec 21, 20255.0Came in for a last minute Christmas gift! I was helped out by Josh . And let me say Josh offered the best out of his way service! He was very busy and still find out a way to help us. Josh was a very knowledgeable person and offered us with such delightful assistance. Will definitely come back and get helped by Josh!
- BPBryan PaniaguaDec 16, 20251.0Went in for a exchange and the manager left high and dry at the register for 30 min I waited patiently till I had to pull someone else to help me and the manager finally came back acting like nothing happened he could have at least informed someone of the situation because going to the break room
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Fort Worth?
You can shop for TVs, computers, appliances, and more at Best Buy in Fort Worth.
What are the store hours for Best Buy at 5944 Quebec St?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup?
Yes, Best Buy offers curbside pickup services.
Can I get repair services at this Best Buy location?
Yes, this Best Buy location provides service and repair support including Geek Squad services.
What payment methods are accepted at Best Buy Fort Worth?
Best Buy accepts debit cards and checks; it does not require cash-only payments.
Is it possible to shop inside the Best Buy store or only online?
You can shop in-store at this Best Buy location; in-store shopping is available.
Does Best Buy Fort Worth provide electronics recycling services?
Yes, electronics recycling is available at this Best Buy location.
What nearby places can I visit after shopping at Best Buy?
After shopping at Best Buy, you can visit nearby places such as IHOP for breakfast or Mama's Pizza for a meal.
Are there fitness options near Best Buy Fort Worth?
Yes, 24 Hour Fitness - Lake Worth is a nearby gym where you can work out before or after your visit to Best Buy.
Where can I find mobile phone and computer repair services near Best Buy Fort Worth?
Geek Squad provides mobile phone, IT, and computer repair services near Best Buy Fort Worth.