Best Buy

4.1
2823 reviews
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Business Details

5944 Quebec St, Fort Worth, TX
76135, United States
(817) 238-6025
https://stores.bestbuy.com/tx/fort-worth/5944-quebec-st-1027.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
5944 Quebec St, Fort Worth, TX
76135, United States

Hours

Reviews

4.1
2,823 reviews
5 stars
1,552
4 stars
618
3 stars
301
2 stars
106
1 star
246

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful, while others were criticized for being rude or unhelpful.

Product Availability

Customers noted a good selection of products, but some reported issues with stock levels and receiving incorrect items.

Store Experience

The store was generally described as clean and well-organized, but some customers experienced long wait times and poor assistance.

Geek Squad Performance

The Geek Squad received positive feedback for their helpfulness and problem-solving skills, although some customers had negative experiences.

Online Order Issues

Several customers faced challenges with online orders, including receiving wrong items and poor communication regarding order status.
  • MS
    Marteen Sandoval
    1 day ago
    1.0
    This is more so for the company's very idiotic customer service practices when trying to call the store number listed here on Google and not anything the store itself did. I tried calling the Lake Worth store to ask about a Fridge for sale and to see if it was in stock at the particular location. When the line answered it took me to the customer service call center and not the store and when I asked to be transferred to the store directly they rep told me they don't keep or have direct phone numbers toany Best Buy location. When I asked why, her very stupid answer was "Because COVID" 😑.,..Did I miss something? When did COVID become transmitted by phone? I immediately hung up because what is the point of taking to a call center rep who has no knowledge of the stores inventory. Do better Best Buy
  • RL
    Richard Brent Lynn
    Nov 8, 2025
    1.0
    Got there at 10 left at 1030 because no one would help me buy a tv
  • TC
    Theresa Castruita
    Nov 7, 2025
    5.0
    Always friendly, helpful service.
  • VW
    Valerie Walta
    Nov 6, 2025
    1.0
    Went there to get a laptop. First of all there are no sales people so good luck. And when you go to check out there is a "warranty" that is supposed to be a 2 year plan..really it is 200/year. Trash!!!
  • SC
    Shawn Cherian
    Oct 23, 2025
    1.0
    Had an extremely frustrating experience trying to return an open-box pair of AirPods. The serial number on the box didn’t match the one on the receipt, which wasn’t even my fault and instead of trying to help, the bigger white female employee handling my return gave me attitude and acted like I was trying to pull something shady. She kept going back and forth instead of actually trying to fix the issue. Thankfully, the manager eventually stepped in and resolved everything within minutes. But honestly, it shouldn’t take a manager to do what basic customer service should handle smoothly. Wasted my time and left a bad impression overall.
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Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Fort Worth?

You can shop for TVs, computers, appliances, and more at Best Buy in Fort Worth.

What are the store hours for Best Buy at 5944 Quebec St?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.