Best Buy

4.2
3390 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
9581 Sage Meadow Trl, Fort Worth, TX
76177, United States

Hours

Reviews

4.2
3,390 reviews
5 stars
1,988
4 stars
726
3 stars
314
2 stars
116
1 star
246

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, others reported poor service and lack of assistance.

Product Availability

Several customers experienced issues with product availability and order fulfillment, leading to frustration and disappointment.

Pricing Issues

Customers expressed dissatisfaction with pricing inconsistencies and perceived overpricing on certain items, along with issues related to price matching.

Store Experience

The in-store experience varied, with some customers appreciating the cleanliness and organization, while others found staff overly intrusive.

Geek Squad Performance

The Geek Squad received positive remarks for their helpfulness and efficiency in resolving technical issues.
  • GM
    george martin
    1 day ago
    5.0
    The employees I came in contact with were helpful and curious. I had to ask for directions to electronics. I transfered phone service from my carrier to Consumer Cellular via phone call. It was a bad idea because we got everything messed up. I went to Targets CC technicians to get it working correctly. The technician i delt with was great and corrected all problems. I am very satified.
  • MG
    Mike Garrison
    Nov 8, 2025
    2.0
    Waited 20 minutes to buy a washer and dryer, no one ever helped us. Went to Home Depot.
  • DD
    Diane
    Nov 2, 2025
    5.0
    Jeremy at Geek Squad is BEYOND amazing! He is extremely knowledgeable and incredibly helpful and went above and beyond anyone I’ve ever encountered there. Don’t get me wrong other agents are helpful at this store as well but Jeremy was a star! I had a complex data transfer and was having issues with passwords, OneDrive and the list goes on. While files were downloading he juggled other customers, phone calls and being a cashier with ease. He kept coming back every few minutes to check on me and the computer. He was so patient and a real problem solver! I hope I’m lucky enough to get him again when (not if 🤦🏼‍♀️) I have a future issue. Thanks for being awesome Jeremy!
  • HR
    Hezri Rodriguez
    Oct 29, 2025
    5.0
    Great service! Very informational! Spoke to Jesse! Had me out of there in no time.
  • AE
    Abigail Evans
    Oct 25, 2025
    1.0
    Every time I come here the people have no idea what they are doing and the manager is clueless

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy at 9581 Sage Meadow Trail in Fort Worth, TX?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy offer same-day pickup services?

Yes, Best Buy offers same-day pickup services for many items, including TVs, computers, and appliances.