Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Forney, TX location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
420 reviews
5 stars
380
4 stars
16
3 stars1
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the exceptional customer service, highlighting staff members like Kevin, Brandon, and Kamran for their helpfulness and professionalism.
Staff Knowledge
Many reviews noted the staff's knowledge and ability to explain options clearly, helping customers make informed decisions.
Positive Experiences
Numerous customers reported positive experiences, often mentioning quick service and satisfaction with their purchases.
Mixed Reviews
While many praised the service, some customers reported negative experiences, particularly regarding unethical practices and unprofessional behavior from certain staff members.
Store Environment
The store was described as clean and welcoming, contributing to a pleasant shopping experience.
- DMDeidra Mayberry4 days ago5.0Hands down best seevice. I came in at 7:30pm.and they closed at 8:00. I was ensured that they would be there to serve me as long as it takes. He was very knowledgeable and helped me find the best deal. I will definitely be back to this location.
- KJkevin jacas4 days ago5.0Mukkram (Kevin) was actually amazing. He went above and beyond. Literally after our experience at Verizon in Forney. This will be the only store front we will be going to for all and any Verizon business. He took the time to explain all the plans and recommended what was best for our family and not just focus on selling us on the “best” aka expensive plan and at the same time he was able to serve other customers efficiently.
- AMAlex MathisNov 3, 20255.0Staff very professional, friendly staff.
- JAJohn AdamsNov 1, 20251.0This is unbelievable, they post price for 29$ for the home internet when they quote me was 120$, what the hell is wrong with those people
- JTjay teeOct 25, 20255.0Great customer service at its finest. I would definitely recommend this place.
Frequently Asked Questions About Verizon
What services does the Verizon store at 375 FM 548, Forney, TX offer?
The Verizon Authorized Retailer provides smartphones, iPhones, iPads, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more.
What are the store hours for Verizon in Forney, TX?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store offer in-store pickup or delivery services?
The store offers in-store pickup and curbside pickup, but does not provide delivery services.
Is the Verizon Forney store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Does Verizon in Forney accept debit cards and mobile NFC payments?
Yes, the store accepts payments via debit card and mobile NFC.
Does this Verizon store require appointments for service?
No, appointments are not required at this location; customers can visit during open hours without scheduling in advance.
Are there nearby dining options if I want to grab a meal before or after visiting Verizon?
Yes, nearby restaurants include Huddle House, Jersey Mike's Subs, Los Hermanos Mexican Restaurant, Thai.pho, Cajun Bay Seafood & Bar, and Dickey's Barbecue Pit offering a variety of dining options.
What beauty and wellness salons are located near the Verizon store in Forney?
Nearby beauty and wellness options include Mars and Venus Nail Salon, Be Lush Salon, HEENA SALON Forney, Discount Beauty (Hair Sensations), Oasis Nails, and Alesha Renee Hair Studio.
Are there medical facilities near the Verizon store for customers who might need healthcare services?
Yes, nearby medical facilities include Care United Medical Center, Forney Specialty Pharmacy, Dallas Nephrology Associates, Orthopaedic Specialists of Dallas, and Baylor Scott & White Outpatient Rehabilitation - Forney.
How can I contact the Verizon store in Forney or follow them on social media?
You can call the store at +1 469-720-4437 or email stores@yourwirelessinc.com. They are also on Facebook at https://www.facebook.com/104479198612952, Instagram @yourwirelessinc, and Twitter @Your_Wireless.