Many customers reported poor experiences with the front desk staff, citing rudeness and lack of compassion, especially during emergencies.
Veterinary Care
While some customers praised the veterinarians for their knowledge and care, others expressed dissatisfaction with the treatment and misdiagnosis of their pets.
Pricing Issues
Numerous reviews highlighted concerns about high prices, unexpected charges, and perceived upselling of services.
Grooming Services
Several customers expressed disappointment with grooming services, noting poor communication and unsatisfactory results.
Mixed Experiences
There are mixed reviews regarding the overall experience, with some customers praising the staff and care, while others strongly advised against using the clinic.
SG
Stacy Gill
Oct 24, 2025
1.0
We’ve had a horrible experience with VCA Forney. For the past five months, we’ve been taking our dog there for a persistent ear infection, and I have never felt more disappointed with a veterinary clinic in my life.
After spending over $1,000, our dog’s ear is still not healed. During our most recent visit, they told us we now need to spend another $300 for a culture test — something that should have been done several visits ago. It feels like they’re more interested in charging for repeated visits and tests than actually resolving the problem.
This place will drain your wallet with no real results. They take no accountability for their lack of progress, and our poor dog continues to suffer.
Save your money and go elsewhere. We truly regret trusting VCA Forney with our pet’s care.
MB
mark b
Aug 14, 2025
1.0
Update: one more disappointment for this vet. I received this today about my dogs heartworm medicine. We have been getting it from Chewys for years with the vet agreement like any other vet. Now vca will not let you get your pet medicine from anyone but them. THEY ARE A TERRIBLE VET AND ONLY CARE ABOUT THE MONEY!
Starting September 5, all prescriptions will be filled through our hospital or VCA Home Delivery. Our hospital will no longer verify prescriptions submitted by outside or online pharmacies—with the exception of compounding pharmacies for specific formulations.
What a complete disappointment this vet has turned out to be after 12 years I have taking my dog there. He has been on the plan the entire 12 years he has been going there. When I took him today for the one shot he was due for and his annual checkup they informed me that the plan had been canceled because the payment did not go through. No one reached out to me by phone or by email to inform me that there was an issue. When I showed up today they wanted to charge me $263 for one shot and an annual checkup. I just got up and walked out. This place has truly gone down since Dr Chambless left. As customer service and Pet Care declines the prices continue to rise. Be advised and take your pet somewhere else.
CT
Christian Thomas
Jul 22, 2025
5.0
Wonderful experience. Nice and welcoming staff. Very knowledgeable and friendly veterinarian.
PS
Padmé Sidious
Jul 17, 2025
5.0
They were awesome and very friendly!!
EE
emily
Jul 14, 2025
1.0
‼️In short: Take your money somewhere else if you care about your animals. Treasured Pets is nearby and has plenty of clients who have vouched for their veterinarians.
I wish I could leave this place 0 stars. I have never in my life written a review but I felt extremely obligated. Look how many bad reviews they have. I am so glad me and my family have never wasted a dollar here.
This morning our kitten suffered from a very serious seizure. We immediately rushed him to the nearest veterinary hospital that was open. Upon walking in we were immediately told they didn't even have a single vet on site and the lady was very dismissive. So why are you guys even open??? The only person there was a front desk clerk who didn’t seem to show any compassion for our kitten who was literally with us seizing up and in pain. All I wanted was for my poor sweet baby to be put to sleep so he didn’t have to suffer. Instead he continued seizing in my arms for another 20 minutes as we panicked and rushed to a second location and inevitably died in my arms. I will never forget the heartbreak and pain this situation has left me with.
Frequently Asked Questions About VCA Forney Animal Hospital
What are the regular operating hours of VCA Forney Animal Hospital?
VCA Forney Animal Hospital is open Monday to Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. The hospital is closed on Sundays.
Which types of pets does VCA Forney Animal Hospital primarily serve?
The hospital primarily serves cats and dogs, providing comprehensive care tailored to these pets.
Does VCA Forney Animal Hospital offer services in languages other than English?
Yes, VCA Forney Animal Hospital provides services in both English and Spanish to better serve the community.
What payment options are accepted at VCA Forney Animal Hospital?
The hospital accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Are there any special health protocols in place at VCA Forney Animal Hospital?
Yes, the hospital follows health and safety protocols based on healthcare best practices and complies with state and local regulations.
What are some key veterinary services offered at VCA Forney Animal Hospital?
Services include advanced care, dental care, vaccinations, spay and neuter, pet boarding, grooming, diagnostics, laser and orthopedic surgery, and many others focused on comprehensive pet health.
Is there a first exam offer available for new clients at VCA Forney Animal Hospital?
Yes, new clients can access a free first exam coupon by visiting the hospital's website.
How can customers find VCA Forney Animal Hospital using nearby places?
Customers can locate the hospital near Forney Animal Hospital and Mustang Cleaners, which helps when using local landmarks for navigation.
Are there dining options near VCA Forney Animal Hospital for visitors?
Yes, visitors can enjoy meals at Rio Lerma Mexican Restaurant located nearby, which offers Tex-Mex, Mexican, and seafood dishes.
What other pet-related services are available near VCA Forney Animal Hospital?
Besides the hospital itself, nearby pet services include Forney Animal Hospital, which also offers veterinary care for pets.