VCA Forney Animal Hospital

3.9
145 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & KennelsDog Day CareVCA Animal Hospitals
VCA Forney Animal Hospital is committed to providing you with all the services you need to keep your pet happy and healthy throughout all life stages. We understand that your pet is a member of your family, which is why we treat each pet who comes through our doors as a member of ours. Whether your pet is in need of routine preventative care, surgical care, diagnostic care, or just about anything in between, including boarding, we’ve got you covered. Dr. Shurtleff and Dr. Horne also see pocket pets, rabbits, ferrets and reptiles.

Location

VCA Forney Animal Hospital
202 E US Highway 80, Forney, TX
75126, United States

Hours

Reviews

3.9
145 reviews
5 stars
95
4 stars
8
3 stars
5
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported negative experiences with the front desk staff, describing them as rude, dismissive, and lacking compassion.

Veterinary Care

While some customers praised the veterinarians for their knowledge and care, others expressed dissatisfaction with the treatment and misdiagnosis of their pets.

Pricing Issues

Numerous reviews highlighted concerns about high prices, unexpected charges, and perceived upselling practices, leading to feelings of being overcharged.

Grooming Services

Several customers reported poor grooming experiences, including mishandling and unsatisfactory results.

Positive Experiences

Despite the negative feedback, there were also many positive reviews praising the caring staff and quality of veterinary care, particularly from specific veterinarians.
  • BB
    Brett Binford
    1 day ago
    5.0
    Called the other day with my dog being sick. The front desk staff was very caring. They were able to work me in that same day. The doctor was very loving with my dog as if they were their own. I will definitely be back.
  • EY
    Emberlee y
    1 day ago
    5.0
    Both my pups love this vet! They get so excited to go see the staff! Great vet, Great service!
  • SG
    Speed Griffon
    Jan 7, 2026
    2.0
    When I was trained as a grocery store sacker, I was taught that the most important person in the store is the first person the customer interacts with, and the last person the customer interacts with. Those interactions are going to shape the customer's opinion of the business, for better or worse. Someone at VCA needs to train their receptionists in this concept. It's not that they're overtly rude -- they don't insult you like the soup guy on Seinfeld -- but they're also not at all friendly. They come across as brusk and unconcerned. After such an interaction this morning, I called another nearby vet recommended in another review. They, by contrast, were warm and friendly, and spoke to me as if they appreciated me calling them. Which vet do you think I'm going to trust my pet with?
  • ZB
    Zenetra Burkley
    Dec 15, 2025
    2.0
    Started using this vet in 2023 for boarding and grooming and the past year I have noticed my dog sounds hoarse, acts tired, and extremely thirsty when she comes home. they started complaining about how she acts during grooming out of the blue so they want me to pay for an exam and prescription for trazadone so she can be sedated while they groom her. She hasn’t given any other place issues. She isn’t aggressive. When my husband picked her up last time the girls behind the counter started snickering when he said he was there to pick her up. I called to see what was going on and no one had answers. I think they were abusing my dog so we won’t be back. If that wasn’t the case they sure didn’t call me back to give an explanation.
  • SG
    Stacy Gill
    Oct 24, 2025
    1.0
    We’ve had a horrible experience with VCA Forney. For the past five months, we’ve been taking our dog there for a persistent ear infection, and I have never felt more disappointed with a veterinary clinic in my life. After spending over $1,000, our dog’s ear is still not healed. During our most recent visit, they told us we now need to spend another $300 for a culture test — something that should have been done several visits ago. It feels like they’re more interested in charging for repeated visits and tests than actually resolving the problem. This place will drain your wallet with no real results. They take no accountability for their lack of progress, and our poor dog continues to suffer. Save your money and go elsewhere. We truly regret trusting VCA Forney with our pet’s care.

Frequently Asked Questions About VCA Forney Animal Hospital

What are the regular operating hours of VCA Forney Animal Hospital?

VCA Forney Animal Hospital is open Monday to Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. The hospital is closed on Sundays.

Which types of pets does VCA Forney Animal Hospital primarily serve?

The hospital primarily serves cats and dogs, providing comprehensive care tailored to these pets.