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VCA Forney Animal Hospital

3.9
(146 reviews)

Business Details

202 E US Highway 80, Forney, TX
75126, United States
(469) 720-0211
https://vcahospitals.com/forney

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & KennelsDog Day CareVCA Animal Hospitals
VCA Forney Animal Hospital is committed to providing you with all the services you need to keep your pet happy and healthy throughout all life stages. We understand that your pet is a member of your family, which is why we treat each pet who comes through our doors as a member of ours. Whether your pet is in need of routine preventative care, surgical care, diagnostic care, or just about anything in between, including boarding, we’ve got you covered. Dr. Shurtleff and Dr. Horne also see pocket pets, rabbits, ferrets and reptiles.

Location

VCA Forney Animal Hospital
202 E US Highway 80, Forney, TX
75126, United States

Hours

Reviews

3.9
146 reviews
5 stars
96
4 stars
8
3 stars
5
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for being caring and compassionate towards their pets.

Customer Service

Feedback indicates a significant issue with front desk staff being rude or unhelpful, impacting overall customer experience.

Pricing Concerns

Numerous reviews highlighted concerns about high prices and perceived upselling practices, leading to dissatisfaction.

Grooming Issues

Several customers reported poor grooming experiences, with complaints about mishandling and lack of communication.

Veterinary Care Quality

While some customers appreciated the veterinary care, others expressed disappointment with misdiagnoses and lack of accountability.
  • DB
    Deann Binford
    Jan 22, 2026
    5.0
    VCA is great! The staff is courteous and caring.
  • BB
    Brett Binford
    Jan 21, 2026
    5.0
    Called the other day with my dog being sick. The front desk staff was very caring. They were able to work me in that same day. The doctor was very loving with my dog as if they were their own. I will definitely be back.
  • EY
    Emberlee y
    Jan 21, 2026
    5.0
    Both my pups love this vet! They get so excited to go see the staff! Great vet, Great service!
  • SG
    Speed Griffon
    Jan 7, 2026
    2.0
    When I was trained as a grocery store sacker, I was taught that the most important person in the store is the first person the customer interacts with, and the last person the customer interacts with. Those interactions are going to shape the customer's opinion of the business, for better or worse. Someone at VCA needs to train their receptionists in this concept. It's not that they're overtly rude -- they don't insult you like the soup guy on Seinfeld -- but they're also not at all friendly. They come across as brusk and unconcerned. After such an interaction this morning, I called another nearby vet recommended in another review. They, by contrast, were warm and friendly, and spoke to me as if they appreciated me calling them. Which vet do you think I'm going to trust my pet with?
  • ZB
    Zenetra Burkley
    Dec 15, 2025
    2.0
    Started using this vet in 2023 for boarding and grooming and the past year I have noticed my dog sounds hoarse, acts tired, and extremely thirsty when she comes home. they started complaining about how she acts during grooming out of the blue so they want me to pay for an exam and prescription for trazadone so she can be sedated while they groom her. She hasn’t given any other place issues. She isn’t aggressive. When my husband picked her up last time the girls behind the counter started snickering when he said he was there to pick her up. I called to see what was going on and no one had answers. I think they were abusing my dog so we won’t be back. If that wasn’t the case they sure didn’t call me back to give an explanation.

Frequently Asked Questions About VCA Forney Animal Hospital

What are the regular operating hours of VCA Forney Animal Hospital?

VCA Forney Animal Hospital is open Monday to Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. The hospital is closed on Sundays.

Which types of pets does VCA Forney Animal Hospital primarily serve?

The hospital primarily serves cats and dogs, providing comprehensive care tailored to these pets.

Brand Certified Facts from VCA Forney Animal Hospital

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Certified March 01, 2026Yext Knowledge Graph
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