Some staff members were reported as friendly and helpful, particularly Emily, who received high praise for her professionalism.
Efficiency
Many customers experienced significant delays during the pickup and unloading processes, with reports of waiting times exceeding two hours.
Signage and Communication
Customers noted a lack of clear signage and communication regarding the nature of the facility, leading to confusion about its function as a distribution center rather than a retail store.
Facilities for Drivers
Truck drivers expressed dissatisfaction with the lack of restroom facilities and the overall treatment regarding their time and appointments.
AL
ah lay
3 days ago
1.0
Online order very bad news because when you come pick up online order, you have to wait longer than longer.. not good
I received message from this best buy warehouse but I have to wait almost 3 hrs !!
If your order online, don’t pick up this warehouse
NZ
Nadav Zipory
Jan 25, 2026
1.0
So because of ice in the gate rail they don’t let you even clean it and pick up the trailer and go in