Best Buy Warehouse

3.6
332 reviews
Best Buy Logo
Get DirectionsCall

Business Details

609 Enterprise Dr, Flower Mound, TX
75028, United States
(972) 691-6308

About

Electronics StoreBest Buy

Location

Best Buy Warehouse
609 Enterprise Dr, Flower Mound, TX
75028, United States

Hours

Reviews

3.6
332 reviews
5 stars
164
4 stars
49
3 stars
25
2 stars
19
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual associates like Emily for their professionalism.

Pickup Efficiency

While some customers reported quick and easy pickup experiences, others faced significant delays, indicating inconsistency in the efficiency of the pickup process.

Unloading Delays

Numerous reviews from truck drivers noted excessive waiting times for unloading, often exceeding several hours, leading to frustration and dissatisfaction.

Signage and Communication

Customers expressed a need for better signage and clearer communication regarding the nature of the facility, as some were misled into thinking it was a retail store.
  • SM
    San Man
    Jan 4, 2026
    5.0
    Picked up TV from there no problems Nice kids
  • HF
    Hector Flores
    Dec 23, 2025
    5.0
    Not a bad place for a warehouse
  • MR
    M. Rome
    Oct 29, 2025
    5.0
    Went in to walk off some lunch. Got to chatting to an associate. For the life of me I can't recall her name. Anyway, she was cool, and answered all my questions. Made a compromise, and walked in the following day and bought a 2 in 1 washer dryer combo, a ninja blender, and a multi port charging hub. Amazing service. I'll update if I recall her name. She was professional and just plain awesome. Update to add. The young lady's name was Emily. I can't speak highly enough about her. That said, I have an update on the washer dryer combo. Less than 14 days into having it at home. The inside glass shattered. Called the BB help line to file a claim. But was informed this fell under the manufacturer's warranty. Placed a call to the manufacturer, and they sent out a local repair/service tech. Guy was in my house less than 15 minutes. Took 1 pic of the model and serial number label. Then said, "I need to figure out what to tell them (manufacturer) as to why it broke. I know this has no bearing on BB or Emily. But speaks volumes as to the service repair people the manufacturer contracts. I'm currently waiting on any thyme or reason on the repair.
  • MC
    Michael Caspar
    Jul 17, 2020
    5.0
    Good people. Friendly and willing to help. Parking is OK if you have an early drop and you arrive after hours, the night before. Otherwise it's challenging at best once it gets busy.
  • LF
    Latin Foxy
    Jul 9, 2018
    2.0
    Employees are nice but lazy as hell got there with an appointment at 1130 am didn’t left until 3 pm !!! Ridiculous!! And if you missed the appointment forget it they will reschedule for a week later missed my appointment due to the fact that where i got loaded finished late and run out of hours thanks to the eld and my appointment was Thursday and got rescheduled until Monday
Read more reviews on Google

Frequently Asked Questions About Best Buy Warehouse

What are the operating hours of Best Buy Warehouse in Flower Mound, TX?

Best Buy Warehouse is open Monday through Saturday from 9:00 AM to 7:00 PM and is closed on Sundays.

Where is Best Buy Warehouse located?

It is located at 609 Enterprise Dr, Ste 400, Flower Mound, TX, 75028, US.