Brand Certified
Best Buy
4.1(1630 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
6060 Long Prairie Rd, Flower Mound, TX
75028, United States
Certified by Best Buy • Feb 22, 2026
(972) 874-0965
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/tx/flower-mound/6060-long-prairie-rd-1038.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
1,630 reviews
5 stars
919
4 stars
358
3 stars
142
2 stars
41
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being unresponsive or rude.
Product Availability
Customers expressed frustration with inventory discrepancies and the inability to find specific items, leading to wasted trips.
Store Environment
The store is generally described as clean and well-organized, but some customers noted a lack of staff engagement and motivation.
Positive Experiences
Several reviews highlighted exceptional service from specific employees, indicating that when assistance is provided, it can lead to very positive shopping experiences.
- RCRebecca CoxFeb 16, 20261.0Being an authorized user on a credit card should be sufficient to use it...without my husband being present. Asked me to give him my SSN which I wasnt really comfortable with but did. Even and that wasnt good enough...after I gave him my ssn card AND license both as ID which he assured me was sufficient. Showed him on the credit card site that I was indeed on the account and information matched the TWO forms of ID he asked for. Nope, needed my husband to come buy it for me he said. Had to use my bank debit card instead. I shouldn't have made the purchase due to insult but needed the item (laptop) asap for my son's school. Cutting up the card tonight since, apparently, cant use it anyway because it is the 1960s at best buy.
- T7The Spaniard 75Feb 15, 20265.0Exceptional customer service, thanks to the two gentleme near the front, who went out of their way to reach out to me to return my wallet. Customer service here is unmatched, very professional all around thank you Joshua and Michael for helping us out make a decision on a laptop. I commend your team. Will definitely go out of my way to come to this location to give them business.
- JCJoseph ChristopherFeb 15, 20264.0Kinda expensive and I still lack a phone,might be me though :(
- JWJ WFeb 13, 20265.0Been shopping here for years. Very good Best Buy store, great group of employees. Associates on the floor are always helpful and managers do a nice job.
- RTRising TideFeb 2, 20264.0They had tablets on display to see/confirm features difficult to confirm online (e.g., did it have the 3 pin port to connect keyboard)
Frequently Asked Questions About Best Buy
What types of products can I buy at Best Buy in Flower Mound?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Flower Mound.
What are the store hours for Best Buy at 6060 Long Prairie Rd?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
This Best Buy offers curbside pickup service for your convenience.
Can I get Geek Squad support at this Best Buy?
Yes, Geek Squad support and services are available at this Best Buy location.
What payment methods are accepted at Best Buy in Flower Mound?
Best Buy accepts debit cards and checks; it does not require cash-only payments.
Is electronics recycling available at this Best Buy?
Yes, Best Buy Flower Mound offers electronics recycling services.
Are appointments required to shop or get service at Best Buy in Flower Mound?
No, appointments are not required for shopping or services at Best Buy in Flower Mound.
Which nearby places can I visit for art and crafts shopping before or after visiting Best Buy?
You can visit nearby places like Color Me Mine and Aaron Brothers Art & Framing for arts and crafts supplies.
What nearby stores offer office supplies and printing services near Best Buy?
Nearby office supply stores include OfficeMax, Office Depot, and Office Depot Print & Copy, which offer printing and tech support services.
Are there dining options close to Best Buy at 6060 Long Prairie Rd?
Nearby dining options include Philly Connection (fast food), Chipotle Mexican Grill, The Flour Shop Bakery, Ramen Mura, Burgers & Brats, and Firehouse Subs.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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