Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.1
33 reviews
5 stars
14
4 stars
2
3 stars
3
2 stars0
1 star
14
- EFEdward Flatt5 days ago1.0Brutal experience. Called to see if they can repair my device. The robo-assistant was awful and didn't understand "stereo" so I was put on hold to talk to someone. Sat on hold over three minutes and dropped. I'll call someone else.
- YLYoCherng LyangSep 3, 20253.0Scheduled an appt and put what happened to my Microsoft Surface 7 Pro + in the comments. They called to reschedule, so I agreed. Went in at the new time and was told that they could not fix my cracked screen. Could’ve saved me the trip, read the comment I put in and just called me to let me know ahead of time.
- SBShira ButlerAug 28, 20251.0I had a very disappointing experience at the customer service desk today. The lady at the desk was unprofessional and not welcoming at all. She was on the phone when I arrived—I'm not sure if it was personal or work-related, but either way, it gave a very unprofessional impression. The signs clearly say “walk-ins welcome,” yet I was told I needed an appointment. That feels misleading and like false advertising. I pay for services through Best Buy, and if my device stops working, it shouldn’t be this difficult to get help. This experience has left me frustrated enough to consider shopping elsewhere for my electronics in the future. If I’m paying for support, I expect clear communication and professional service.
- AAArcticKomodoMay 30, 20251.0I called about my appointment, but I got sent to a call center. I had them transfer me over to this location and after one ring the call ended. I suppose they don’t want my business.
- DCDad ClemmonsMay 29, 20251.0Terrible, appointment was from 3-320, I came to appt at 305 & rep refused to service me & made me reschedule. Excuse was only one rep was even knowledgeable on computers & was too busy!! Even though it was still within my scheduled timeframe
Frequently Asked Questions About Geek Squad
What services does Geek Squad at this Best Buy location offer?
Geek Squad provides tech repair, setup, and support services, including cell phone repair, computer and electronics repair, data recovery, and appliance repair. You can schedule service in store or online.
Where is Geek Squad in Farmers Branch located?
Geek Squad is located at 4255 Lyndon B Johnson Fwy, Midway/LBJ Shopping Center, Farmers Branch, TX 75244, USA.
What are the Geek Squad store hours in Farmers Branch?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I contact the Geek Squad store in Farmers Branch?
You can contact Geek Squad at this location by calling +1 972-239-9980.
Can I schedule Geek Squad services online?
Yes, you can schedule tech repair, setup, and support services online via their website.
Does Geek Squad have any special promotions or deals currently?
Yes, Geek Squad is offering Black Friday Deals. You can find more details on their website.
What nearby places could I visit before or after my Geek Squad appointment?
Nearby you can visit the North Dallas Bar Association if you have legal service needs, or shop at Best Buy and the La-Z-Boy Furniture Galleries located within the Midway/LBJ Shopping Center area.
Are there convenient storage facilities near Geek Squad in Farmers Branch?
Yes, there are several storage options nearby including Public Storage, CubeSmart Self Storage, and Storage Choice Farmers Branch.
Where can I find automotive services near Geek Squad?
Nearby automotive services include Exxon gas stations and Exxon & Mobil Stations for fuel and automotive parts and accessories.
What other electronics and mobile phone stores are near Geek Squad?
T-Mobile is a mobile phone store and telecommunications company near Geek Squad, also located in the shopping area.