Cricket Wireless Authorized Retailer

Reviews

• RH

  Ray Hubbard

  4 days ago
  5.0
  If I could give 27 stars she deserves it Miss Diana was a big help, LIFE SAVER to be honest thank you so much
• RS

  Roshunda Smith

  Sep 30, 2025
  5.0
  Diana was a sweetheart. I really appreciate all of her help today. That's my new store if I need to go to cricket in person.
• BB

  Betty

  Sep 14, 2021
  5.0
  Best experience ever at a cell phone store. Evidently they have new personnel at this location and it was a pleasure to be waited on and helped by Cali. She not only was professional and pleasant but definitely knows the products and service. This will be my store of choice even though I live in No. Arlington. Thanks, Cali. Terrific service !!!!
• JM

  Jerry Mojzis

  Sep 20, 2016
  1.0
  This is by far the most rude and unprofessional service that I have encounter in this retail market. I am a business traveled and I was on the need for a simple power connection cable. I noticed a Cricket store and decided to stop and purchase one. Not only the attendant was unpolite and not costumer sevice friendly but immidiately noticed the unwelcoming environment where there is no one at the store. I request a cable which to begin with was exlensive $21.00 for a simple cable, there after proceed with my check out and noticed that the cable was 10 feet long! I dont need a 10 feet cable for a cell phone but while at the counter within 30 seconds of my check out mentioned that this was not convenient and wish to returned. For my surprise the young attendant told me no refunds and just walked away. How in the right mind some one could conduct a business in such a manner. I left the item on the store and walked away not just dissapinted but angry by the way I was trrated. I am a Senior Naval Officer that deals with many types od people and believes on respect, integrity and politeness. This was the new low for on how not to conduct business. I teach leadership and intra government service processes. This will be a case study for one of my semminars. I will dispute the over priced cable but, sincerely I hope the owner of the establushment has a better guidande on costumer service. At the end you never know who are you dealing with. This is my most honest fact about this store. I would love to hear from some one at the management level so we can go in more details. It was frustrating but overall dissapointed by the lack of politness and poor attitude towards the costumer.

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