Business Details
7661 N. Mesa St., El Paso, TX
79912, United States
Certified by Verizon • Mar 01, 2026
(915) 581-9952
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in El Paso, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.1
250 reviews
5 stars
171
4 stars
23
3 stars
8
2 stars
10
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, particularly highlighting employees like Bryan, Tyler, and Ismael.
Mixed Experiences
While some customers had excellent experiences, others reported rude or unprofessional behavior from certain employees, leading to frustration.
Store Management
Several reviews mentioned poor management and issues with store policies, including misleading information about fees and services.
Efficiency
Customers appreciated the fast service and quick problem resolution, especially when dealing with complicated issues.
Store Environment
The cleanliness and organization of the store received positive remarks, although some customers noted issues with staff availability.
- JCJaime CanoFeb 10, 20265.0Great servive
- EMElizabeth MichelJan 19, 20265.0Great experience! Sergio took the time needed to address our concerns. He got us a great deal for a better price and more services. Bobby was also very helpful. Definitely recommend!
- MPMonica Pena-RiveraDec 31, 20255.0Bobby and his staff were knowledgeable, patient, and professional. Got what we needed exactly. They also handled a problematic customer with grace and professionalism. Thank you!
- PPPlacido PalmaNov 10, 20255.0Great team
- SPSelena PerezNov 8, 20255.0Excellent service.
Frequently Asked Questions About Verizon
What kind of wireless devices does Verizon - Victra in El Paso offer?
They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for the Verizon Authorized Retailer on 7661 N. Mesa St. in El Paso?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
What brands can I find at the Verizon store located at 7661 N. Mesa St., El Paso?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and accessories brands like Casemate, Otterbox, and more.
Does Verizon - Victra in El Paso offer in-store pickup for purchases?
Yes, they offer in-store pickup services.
Which languages are supported at the Verizon Victra store in El Paso?
The store supports both English and Spanish languages.
What payment options are accepted at the Verizon store on N. Mesa St.?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Are there any nearby mobile phone stores to Verizon - Victra in El Paso?
Yes, GoWireless Verizon Premium Retailer, T-Mobile, Sprint Store, 5 Star Telecom, and Cell Phone Repair shops are nearby, providing alternatives or additional options for mobile services and devices.
Which restaurants can I visit near the Verizon Authorized Retailer in El Paso?
Nearby dining options include Sushi N More for sushi, Chili's Grill & Bar, Cracker Barrel Old Country Store for brunch, Aloha Hawaiian Barbecue, and It’s Just Wings for chicken wings.
Are there any hotels close to the Verizon store on 7661 N. Mesa St., El Paso?
Yes, Econo Lodge Inn and Suites and La Quinta Inn are nearby accommodations, convenient if you are visiting the area and need lodging.
What amenities or services are available near the Verizon - Victra store that might be useful to customers?
Nearby amenities include convenience stores like Circle K and Corner Store, financial services such as Western Union and Bitcoin Depot ATMs, and hair salons like Style Mexico Family Hair Salon.
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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