Business Details
6101 Gateway Blvd W, El Paso, TX
79925, United States
Certified by Verizon • Mar 01, 2026
(915) 307-9990
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in El Paso, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.4
358 reviews
5 stars
290
4 stars
15
3 stars3
2 stars5
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Arturo, Sydnee, and Angel.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about rude staff and poor customer interactions, indicating inconsistency in service quality.
Efficiency
Several customers noted that the service was fast and efficient, with staff helping them quickly with their needs, although some experienced long wait times.
Product Knowledge
Customers appreciated the staff's ability to explain options clearly and provide valuable information about products and services.
- AGAshton GutierrezFeb 23, 20265.0Drew was excellent with his customer service and very knowledgeable on the issue I had! Definitely will be coming back to him! Need more people like him around!!!
- JHjessica hernandezFeb 23, 20265.0I had a wonderful experience with Verizon, thanks to Angel, he was super helpful!
- NBNick BowmanFeb 23, 20265.0I went in to possibly look for a new phone, and Sydnee really helped me out making a good and affordable choice for me. She was super ecstatic to help and made the whole experience very positive and relieving.
- KBKaila BonnerFeb 23, 20265.0Sydnee was a great help! She was very nice and helpful with the questions i had and explained everything perfectly!!
- CRCynthia RamosJan 15, 20265.0Sydnee was such a big help! Went in looking to transfer service and get new phones. She made the process super easy and explained everything in detail and understood any of our concerns. Found a planned that worked for us and even was nice enough to help us set up the phones and put on screen protectors! Definitely would go back to her if there are any questions! Great customer service!
Frequently Asked Questions About Verizon
What types of wireless devices does Victra in El Paso offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What brands can I find at Victra — Verizon Authorized Retailer?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands such as Otterbox and Tech21.
What are Victra's store hours at 6101 Gateway Blvd W, El Paso, TX?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Victra offer in-store pickup services?
Yes, Victra offers in-store pickup for products.
What payment options are accepted at Victra?
Victra accepts various payment options including American Express, Apple Pay, Android Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I recycle my old electronics at Victra?
Yes, Victra provides electronics recycling services at their store.
Which nearby stores can I visit along with Victra for shopping needs?
Nearby stores include Finish Line for shoes and sportswear, Claire's for fashion accessories, and Bassett Place shopping center offering many retail options.
What nearby entertainment options are available near Victra's location?
Close to Victra, you can visit El Paso PREMIERE 17 IMAX & Backstage Bistro Bassett Place and El Paso PREMIERE LUX CINE 17 IMAX cinemas for movie experiences.
Are there nearby lifestyle and beauty services near Victra in El Paso?
Yes, there are several nearby including Bath & Body Works for beauty supplies, Top Nails nail salon, and BROW Threading & Lashes beauty salon.
How can nearby optometrists complement a visit to Victra?
You can visit 2020 Vision Services or America's Best Contacts & Eyeglasses nearby for eye care and then shop for your wireless needs at Victra.
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Certified March 01, 2026Yext Knowledge Graph
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