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Brand Certified

Verizon

4.7
(521 reviews)

Business Details

12302 Montana Ave, El Paso, TX
79938, United States
(915) 503-2870
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in El Paso, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
12302 Montana Ave, El Paso, TX
79938, United States

Hours

Reviews

4.7
521 reviews
5 stars
471
4 stars
10
3 stars
4
2 stars
6
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being helpful, knowledgeable, and providing excellent service, particularly highlighting employees like Annette, Angel, and Bobby.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly with specific employees who were perceived as unhelpful or dismissive.

Efficiency

Several customers noted the quick and efficient service they received, with many expressing satisfaction with the speed of assistance.

Product Availability

Customers expressed concerns about low inventory and delays in product availability, indicating a need for better stock management.
  • JC
    Jesus Chavez
    Feb 24, 2026
    5.0
    Todo muy práctico
  • IU
    Isaac Urdiales
    Feb 7, 2026
    5.0
    fast and easy service!
  • VC
    Victor Cortez
    Jan 22, 2026
    5.0
    Annette was very helpful and knowledgeable with every question. Great service!!
  • RP
    Rene Perez
    Jan 17, 2026
    5.0
    Excellent customer service. Happy customer here.
  • AG
    Ana Garcia
    Jan 5, 2026
    5.0
    Thank you Angel helped me out to get my stuff switched over! Amazing customer service

Frequently Asked Questions About Verizon

What products does Victra — Verizon Authorized Retailer offer?

They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

Where is the Victra Verizon store located in El Paso, TX?

It is located at 12302 Montana Ave, Ste 404, Building D, El Paso, TX 79938.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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