Verizon

4.1
249 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at El Paso for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
6450 N Desert Blvd Ste I101, El Paso, TX
79912, United States

Hours

Reviews

4.0
132 reviews
5 stars
89
4 stars
9
3 stars
2
2 stars
5
1 star
27
  • SM
    Sherla M
    Dec 27, 2025
    1.0
    Changed to this company from T-Mobile looking for a better carrier and customer service. Turned out to be horrible , I had to go 5 times already to tell them to honor what they had offered me since the beginning. Spoke to the general manager, my issue has not been resolved , I went once again to see what can be done. They gave me a different option to honor the deal they had given me , I said okay and still they haven’t honored that. I honestly don’t know why they just don’t do it. Every time I go I get tell that it is gonna be honored within 2-3 days , I ask the employees and they never know what’s going on. I’m very frustrated as I changed carrier hoping for a better service , and they just lie and lie.
  • MN
    Melodie Nelson
    Dec 17, 2025
    5.0
    Overall super quick and helpful experience. Pete helped my boyfriend and I with trading in and setting up new phones. Had a great experience =)
  • AC
    Araceli Conner
    Nov 1, 2025
    5.0
    Good promotions for the season, I’m customer for 14 yrs already, they gave me the best deal!! Always
  • YO
    yvette ochoa
    Aug 10, 2025
    1.0
    I went to trade from iphone to samsung. The man that assisted me was not very knowledgeable. He had me erase my iphone before the backup then has me go pick up my watch at another location. I come back, the manager assists him with the set up of my phone and watch. Well... nothing backed up like she said it had. I had to retrieve passwords on my own. My watch was not connected to its line like i was told. I ts only connected via Bluetooth. I was there for close to 2 hours!!! Horrible! I usually go to sunland but this location is closer to my home. Go to sunlandpark location. Customsr service sucks here.
  • SP
    Sara Pond
    Jul 25, 2025
    5.0
    I had an exceptional experience with Juan and the manager at the Desert Blvd location. I came in with a phone that would not turn on. Juan was able to reset my phone and get it up and running. Juan answered all of my many questions about purchasing a new phone was very patient and thorough. He went over upgrades and other promotions and was able to get us a $10 monthly discount on youtube premium. I will definitely come to this location again for future purchases.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in El Paso?

The Verizon store in El Paso is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

What types of payment does the Verizon store accept?

The Verizon store accepts checks, debit cards, and mobile NFC payments. Cash is not required.