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Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC El Paso, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 10771 Gateway Blvd S.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
989 reviews
5 stars
921
4 stars
17
3 stars11
2 stars4
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
The majority of reviews highlight exceptional customer service, with many customers praising specific representatives like Sal, Lucy, and Victor for their helpfulness and professionalism.
Sales Experience
Customers appreciated the knowledgeable staff who provided clear explanations of promotions and options, making the purchasing process smooth and comfortable.
Mixed Feedback
While many reviews are positive, there are several complaints regarding billing issues and hidden charges, indicating a need for improved transparency in transactions.
Store Environment
Some customers expressed dissatisfaction with the store's atmosphere and service quality, suggesting that not all employees meet the high standards set by their colleagues.
Resolution of Issues
Several customers noted that staff were effective in resolving technical issues and concerns, contributing to a positive overall experience despite some negative feedback.
- MMMargaret MullisOct 30, 20255.0Great customer service
- AAACochranAug 30, 20255.0Best customer service!!! Got us in and out quickly!
- SQSer9er42 QAug 3, 20255.0Very helpful and professional
- LLLaura LopezJul 18, 20255.0I had a great experience at the Verizon Northhills location. Excellent customer service and amazing assistance. Sal is the best .
- JSJacob SJul 1, 20255.0Great time fast and easy
Frequently Asked Questions About Verizon
What products and services does Verizon at 10771 Gateway Blvd S offer?
Verizon offers smartphones, tablets, wireless devices, mobile accessories, internet devices, home phone service, and more, along with services like new lines, upgrades, bill payments, device activation and financing, Verizon Wireless plans, and total mobile protection.
What are the store hours for Verizon at this location?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Where is Verizon located in El Paso?
Verizon is located at 10771 Gateway Blvd S, Ste M Ste 102, El Paso, TX 79934.
Does Verizon at this location support in-store and curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services for customer convenience.
How can I schedule an appointment or get more information about Verizon services?
You can schedule an appointment or get more information by visiting https://www.tccrocks.com/appointments/ or by calling +1 915-218-5094.
Are there any special promotions currently offered at Verizon?
Yes, there is a promotion to save up to $35 on smartphone accessories.
What authorized retail brands and wireless technologies does Verizon at this location support?
The store offers devices and services from brands such as Apple, Samsung, Motorola, LG, and HTC and supports Verizon network coverage including 5G service.
How can nearby places like Chipotle Mexican Grill and Starbucks enhance my visit to Verizon?
You can grab a meal at Chipotle Mexican Grill or enjoy a coffee at Starbucks, both nearby, before or after your visit to Verizon for a convenient and enjoyable outing.
What nearby beauty and personal care options are available around Verizon?
Nearby you will find Waxing The City, Ulta Beauty, Foxy Nails, and Supercuts for beauty and personal care services, making it easy to combine errands with your Verizon visit.
Are there shopping options near Verizon for additional convenience?
Yes, the North Hills Crossing shopping center, along with stores like Dollar Tree, Marshalls, Ross Dress for Less, and Rack Room Shoes, are located nearby for your shopping needs.