Verizon

4.8
1003 reviews
TCC, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones, Samsung, Google, Apple, LG, Motorola

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC El Paso, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 10771 Gateway Blvd S.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
10771 Gateway Blvd S, El Paso, TX
79934, United States

Hours

Reviews

4.8
1,002 reviews
5 stars
934
4 stars
17
3 stars
11
2 stars
4
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and friendly demeanor, particularly highlighting individuals like Sal, Lucy, and Victor.

Sales Experience

Several reviews noted a positive sales experience, with staff providing clear information about promotions and options without pressure.

Issues with Billing

Some customers reported ongoing issues with unexpected charges and billing discrepancies, leading to frustration and dissatisfaction.

Mixed Experiences

While many reviews were positive, there were also complaints about lack of assistance and unresolved issues, indicating inconsistency in service quality.
  • SS
    SUNNY
    2 days ago
    5.0
    This store is by far the most welcoming and professional mobile store in Elpaso! LUCY has made my experience switching from AT&T to Verizon the best decision Ive made for a years! NO WORRIES NO REGRETS! The satisfactory I had when I left the was well worth it. No matter if you have a concern or issue whatever the case may be. Lucy will always be willing to ass
  • MM
    Margaret Mullis
    Oct 30, 2025
    5.0
    Great customer service
  • AA
    ACochran
    Aug 30, 2025
    5.0
    Best customer service!!! Got us in and out quickly!
  • SQ
    Ser9er42 Q
    Aug 3, 2025
    5.0
    Very helpful and professional
  • LL
    Laura Lopez
    Jul 18, 2025
    5.0
    I had a great experience at the Verizon Northhills location. Excellent customer service and amazing assistance. Sal is the best .

Frequently Asked Questions About Verizon

What products and services does Verizon at 10771 Gateway Blvd S offer?

Verizon offers smartphones, tablets, wireless devices, mobile accessories, internet devices, home phone service, and more, along with services like new lines, upgrades, bill payments, device activation and financing, Verizon Wireless plans, and total mobile protection.

What are the store hours for Verizon at this location?

The store is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 5:00 PM.