Mixed reviews on customer service; some praised helpful staff while others reported rude or unhelpful employees.
Product Availability
Customers appreciated the wide selection of electronics and availability of products.
Checkout Experience
Long wait times and disorganization at checkout were frequently mentioned as issues.
Installation Services
Negative feedback regarding Geek Squad and installation services, with reports of unprofessional behavior and poor communication.
Bilingual Support
Some customers noted the helpfulness of staff in providing assistance in Spanish.
ZM
Zulmarys Molina
2 days ago
2.0
Geek squat no very geeky. They called to the phone they were repairing to let know it was ready 🤦🏻♀️. Joyce wrote down an alternative number and the no one thought to call (I mean if she even wrote it down). I went for the phone because it was 6hrs since the got it just to fix the screen 🥴😴 They lack of customer service in that department 😳 I’m giving 2 stars because the screen is working nice 😅.
BC
Bear Covarubia
6 days ago
1.0
I went to shop for a lab top, I was looking thru lab tops, I was willing to spend a good amount.
A Employee approach me to help me, she was young 20-25.
I wanted a lab top for work, she showed me, the most expensive lab top there, I said what about those other lab tops? They where lower in price.
She said, those won't last you thou. But this one will.
The most expensive one they had there.
I said, ok thank you. She didn't even explain to me the differences, the options why? This expensive one was better than the others?
I went to another best buy, where I was treated as a person, with kindness, professionality, explain the difference, between them,
be helpful to me. Not cheat me,
I took one, of a lower price at another store, and bought other things, I needed, and will return to that store, because,I was treated as a person, and they where helpful to me.
AA
antonio alvarez
Jan 4, 2026
5.0
Excelentes precios en tecnología, hay mucha variedad de productos. Solo que música, videos, cds y dvds ya no hay en sucursal. Solo una cantidad limitadas de discos de vinil.
LV
Luis Venado
Dec 27, 2025
5.0
Excelente atención, bien ubicado y buen stock. Revisen los precios en línea, suelen haber promociones no anunciadas en tienda.
JS
Joe Schmoee
Dec 19, 2025
1.0
Garbage service. The guy "helping" me had a bad attitude like he didn't want to be there or he wanted to get rid of me. I asked about prices for a 50 inch 4k smart TV. He said $300 something. I noticed one for $170. He said, "that one is 55 inches and you wanted 50". I laughed, thanked him for wasting my time and left. I'll never set foot in this god awful store again. Why companies are no longer interested in making money is beyond me. I won't be surprised when they go out of business. You're better off getting it cheaper elsewhere. Good riddance. I'll save my money and go to a pawn shop.
What products does Best Buy at 1834 Joe Battle Blvd, El Paso offer?
Best Buy offers TVs, computers, appliances, and more, along with expert advice and Geek Squad support.
What are the operating hours of Best Buy in El Paso?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
No, curbside pickup is not available at this location, but in-store shopping and same day pickup are offered.
Can I get my electronics repaired at the Best Buy on Joe Battle Blvd?
Yes, this Best Buy location provides service repair through Geek Squad.
What payment methods does Best Buy on Joe Battle Blvd accept?
They accept checks, debit cards, and other forms of payment, but do not require cash only.
Is an appointment needed to shop or get services at this Best Buy?
No appointments are required for shopping or services at this Best Buy location.
Are there any recycling services for electronics at Best Buy?
Yes, Best Buy offers electronics recycling services at this location.
What nearby pet services are available close to Best Buy in El Paso?
Nearby pet services include PetSmart for pet supplies and grooming, and Banfield Pet Hospital for veterinary and diagnostic services.
Which dining options are near Best Buy at Joe Battle Blvd?
Nearby dining options include BOSS Tenders, Dogs & Custard, Panda Express, Boss Chicken and Custard, Bella Cora Bakery, and La Michoacana ice cream shop.
What nearby stores can I visit along with Best Buy for clothing and accessories?
You can visit Old Navy, The Children’s Place, Cavender's, Trendy, Rue 21, and Ross Dress for Less, all near the Best Buy location.