Best Buy

4.3
4048 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1834 Joe Battle Blvd, El Paso, TX
79936, United States

Hours

Reviews

4.3
4,048 reviews
5 stars
2,642
4 stars
764
3 stars
273
2 stars
84
1 star
285

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude or unhelpful employees.

Product Availability

Customers appreciated the wide selection of electronics and availability of products.

Checkout Experience

Long wait times and disorganization at checkout were frequently mentioned as issues.

Installation Services

Negative feedback regarding Geek Squad and installation services, with reports of unprofessional behavior and poor communication.

Bilingual Support

Some customers noted the helpfulness of staff in providing assistance in Spanish.
  • ZM
    Zulmarys Molina
    2 days ago
    2.0
    Geek squat no very geeky. They called to the phone they were repairing to let know it was ready 🤦🏻‍♀️. Joyce wrote down an alternative number and the no one thought to call (I mean if she even wrote it down). I went for the phone because it was 6hrs since the got it just to fix the screen 🥴😴 They lack of customer service in that department 😳 I’m giving 2 stars because the screen is working nice 😅.
  • BC
    Bear Covarubia
    6 days ago
    1.0
    I went to shop for a lab top, I was looking thru lab tops, I was willing to spend a good amount. A Employee approach me to help me, she was young 20-25. I wanted a lab top for work, she showed me, the most expensive lab top there, I said what about those other lab tops? They where lower in price. She said, those won't last you thou. But this one will. The most expensive one they had there. I said, ok thank you. She didn't even explain to me the differences, the options why? This expensive one was better than the others? I went to another best buy, where I was treated as a person, with kindness, professionality, explain the difference, between them, be helpful to me. Not cheat me, I took one, of a lower price at another store, and bought other things, I needed, and will return to that store, because,I was treated as a person, and they where helpful to me.
  • AA
    antonio alvarez
    Jan 4, 2026
    5.0
    Excelentes precios en tecnología, hay mucha variedad de productos. Solo que música, videos, cds y dvds ya no hay en sucursal. Solo una cantidad limitadas de discos de vinil.
  • LV
    Luis Venado
    Dec 27, 2025
    5.0
    Excelente atención, bien ubicado y buen stock. Revisen los precios en línea, suelen haber promociones no anunciadas en tienda.
  • JS
    Joe Schmoee
    Dec 19, 2025
    1.0
    Garbage service. The guy "helping" me had a bad attitude like he didn't want to be there or he wanted to get rid of me. I asked about prices for a 50 inch 4k smart TV. He said $300 something. I noticed one for $170. He said, "that one is 55 inches and you wanted 50". I laughed, thanked him for wasting my time and left. I'll never set foot in this god awful store again. Why companies are no longer interested in making money is beyond me. I won't be surprised when they go out of business. You're better off getting it cheaper elsewhere. Good riddance. I'll save my money and go to a pawn shop.

Frequently Asked Questions About Best Buy

What products does Best Buy at 1834 Joe Battle Blvd, El Paso offer?

Best Buy offers TVs, computers, appliances, and more, along with expert advice and Geek Squad support.

What are the operating hours of Best Buy in El Paso?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.