Brand Certified
Best Buy
4.3(4229 reviews)
Certified by Best Buy • Mar 01, 2026
Business Details
815 Sunland Park Dr, El Paso, TX
79912, United States
Certified by Best Buy • Mar 01, 2026
(915) 584-5304
Certified by Best Buy • Mar 01, 2026
https://stores.bestbuy.com/tx/el-paso/815-sunland-park-dr-829.html/?ref=NS&loc=ns100
Certified by Best Buy • Mar 01, 2026
About
Certified by Best Buy • Mar 01, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Mar 01, 2026
Hours
Certified by Best Buy • Mar 01, 2026
Reviews
4.3
4,229 reviews
5 stars
2,565
4 stars
928
3 stars
330
2 stars
122
1 star
284
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff, long wait times for assistance, and rude interactions.
Product Issues
Several reviews mentioned receiving defective products and difficulties with returns or exchanges, leading to customer frustration.
Staffing Problems
Customers frequently noted that the stores were understaffed, making it hard to find help when needed.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism.
Delivery Challenges
Numerous reviews highlighted issues with delivery, including missed appointments and incorrect deliveries.
- RCRyot Control3 days ago5.0Ben went beyond expectations to help me with finding the open box products I came to purchase. Even convinced me on the warranty services for my electronics. Would work with Ben again in the future.
- CRChristopher Rakas5 days ago5.0Julian fixed my Mac in 15 minutes and saved the day! 💪🏻
- ZRZULFIQUER MUHTASIM RASHID5 days ago1.0The worst manager(geek squad) and best buy I have ever experienced. They are super slow, with only one person at the checkout. Time and money were wasted.
- RLRob LFeb 8, 20261.0Bad customer service. I was only a few days past my return policy and instead of at least offering me store credit for my items Esmeralda the store manager refused. I use to spend so much money here.
- LLLoveJan 24, 20261.0Seems like im not the only one that has been through this. Had to walk across the store to get an employee to help, they were all in groups chatting and even saw 3 of them playing around with what seemed to be a coffee machine. Anyways I asked for help and was told they would send someone over and no one ever showed up to help. Also left without making a purchase.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in El Paso?
You can shop for TVs, computers, appliances, cameras, home electronics, music, video games, and more at Best Buy in El Paso.
What are the operating hours for Best Buy at 815 Sunland Park Dr?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer in-store pickup or curbside pickup?
This location offers same-day in-store pickup. However, curbside pickup is not available at this store.
Can I get electronic repairs done at this Best Buy store?
Yes, the store offers service and computer repairs through their Geek Squad support.
What forms of payment are accepted at Best Buy El Paso?
The store accepts debit cards and checks; it does not require cash only payments.
Are there electronics recycling services available at this Best Buy?
Yes, this Best Buy location provides electronics recycling services.
Where can I find Geek Squad services near Best Buy?
Geek Squad services are available nearby the Best Buy at 815 Sunland Park Dr, providing IT service, computer repair, and mobile phone support.
What other shopping options are near Best Buy at 815 Sunland Park Dr?
Nearby shopping options include Famous Footwear and Rack Room Shoes for footwear, Michaels for arts and crafts, and Target El Paso West for department store shopping.
Are there any beauty and spa locations close to Best Buy in El Paso?
Yes, you can visit Ulta Beauty, Charlotte Tilbury, Benefit Cosmetics BrowBar, L.A Nails Spa, and Sunland Beauty Supply near Best Buy for beauty and spa services.
What dining options are available nearby Best Buy in El Paso?
Nearby dining includes Pizza Hut Express, BARK cafe, and Red Lobster seafood restaurant, providing convenient options before or after your visit to Best Buy.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website