Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Mixed reviews on customer service; some praised helpful staff while others reported rude and dismissive behavior.
Product Availability
Customers experienced issues with product availability and order fulfillment, leading to frustration.
Store Environment
The store is often busy and crowded, which can lead to long wait times for assistance.
Staff Knowledge
Some employees were noted for their professionalism and knowledge, while others were criticized for lack of experience.
Repair Services
Repair services received mixed feedback; some customers were satisfied while others reported poor quality and unresolved issues.
RF
Ruben Fineron
Nov 12, 2025
5.0
I just purchased the 2025 MacBook Pro M5 14 inch 32GB 4TB SSD 70W and it is a beautiful laptop with great features to include Apple intelligence and its lightening fast. Very satisfied! I also bought the IPhone 17 Pro Max 256GB in Deep Blue another great buy! 😃 📱
RH
Ruben Holguin
Nov 11, 2025
1.0
Completely disappointed. No one greeted or even approached me. I just bought a $1300 phone. I think more appreciation is needed.
XP
XxELRUSOxX (BEST FOOD PLACES)
Oct 28, 2025
5.0
THERE IS ONE PLACE I LOVE HERE PALENQUE GRILL THE FOOD IS JUST AMAZING
RR
Rey-David Ramirez
Oct 27, 2025
1.0
My MacBook Air was working very slow and I was hoping that this Apple Store would be able to troubleshoot it. I left it there for a week and upon picking it up, my laptop was no longer even turning on. Very disappointed with the service provided. I DONT RECOMMEND THIS STORE AT ALL. THEY WILL PROBABLY BREAK YOUR EXPENSIVE ITEMS EVEN MORE. AVOID AT ALL COSTS. YOU’VE BEEN WARNED.
EE
Eloise elizabeth
Oct 27, 2025
1.0
Low quality products and bad customer service. I made an appt and was waiting way after the appointment time before anyone talked to me after check in. I would recommend switching to android, the apple products lost functionality at 2 years every time I bought one
Frequently Asked Questions About Apple Cielo Vista Mall
What products and services can I find at the Apple Cielo Vista Mall store?
You can shop for iPhone, Mac, Apple Watch, iPad, and more. The store also offers technical support at the Genius Bar.
What are the Apple Cielo Vista Mall store hours?
The store is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 12 PM to 6 PM.
Does Apple Cielo Vista Mall provide technical support?
Yes, technical support is available at the Genius Bar inside the store.
Is in-store shopping available at Apple Cielo Vista Mall?
Yes, the store offers in-store shopping along with free Wi-Fi and accessible entrances.
Can I get my Apple device repaired at this location?
Yes, the Apple Cielo Vista Mall store offers repair services for Apple devices.
Does the Apple Cielo Vista Mall location accept mobile NFC payments?
Yes, the store accepts payments via mobile NFC and debit cards.
Are there any nearby places to eat before or after visiting the Apple Store at Cielo Vista Mall?
Yes, you can visit La Michoacana Cielo Vista for ice cream or smoothies, Orange Julius for refreshments, Mrs. Fields for bakery treats, Churro Time El Paso for Mexican snacks, or Johnny Rockets for burgers and diner-style meals.
What nearby shopping options are available around the Apple Cielo Vista Mall store?
Nearby shopping options include Macy's with Finish Line shoe store, MAC Cosmetics, Forever 21, American Eagle Outfitters, and Dillard's among others.
Where can I find footwear stores near the Apple Store at Cielo Vista Mall?
Nearby footwear stores include Finish Line inside Macy's, SKECHERS Retail, Foot Locker, and Payless ShoeSource.
Does the Apple Cielo Vista Mall offer educational sessions or events?
Yes, the store hosts free Today at Apple sessions to learn more about Apple products and services.