Brand Certified
Apple Cielo Vista Mall
4.1(1929 reviews)
Certified by Apple Cielo Vista Mall • Mar 01, 2026
Business Details
8401 Gateway Boulevard West, El Paso, TX
79925, United States
Certified by Apple Cielo Vista Mall • Mar 01, 2026
(915) 774-8020
Certified by Apple Cielo Vista Mall • Mar 01, 2026
https://www.apple.com/retail/cielovistamall
Certified by Apple Cielo Vista Mall • Mar 01, 2026
About
Certified by Apple Cielo Vista Mall • Mar 01, 2026
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by Apple Cielo Vista Mall • Mar 01, 2026
Hours
Certified by Apple Cielo Vista Mall • Mar 01, 2026
Reviews
4.1
1,929 reviews
5 stars
1,187
4 stars
324
3 stars
132
2 stars
38
1 star
248
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, many customers reported poor service, unprofessional behavior, and a lack of knowledge among staff.
Product Knowledge
Several reviews highlighted issues with staff not being adequately trained or informed about products and services, leading to customer frustration.
Store Experience
Customers noted a crowded and chaotic store environment, with long wait times and difficulties in receiving assistance.
Positive Interactions
Despite negative experiences, some customers reported positive interactions with specific employees who provided excellent service and support.
- PLPakojonze LR6 days ago5.0Great customer experience
- DNDiego NatividadFeb 12, 20265.0Troy was a big help in assisting me with a trade in!
- ARAlexis RFeb 4, 20265.0came to buy my ipad case. i was helped and assisted by Ana. she was very lovey and made my experience comfortable! i don't like being around a lot of people in a big space but she was very helpful and calming. service was quick and easy and i got exactly what i needed.
- RFRo F.Jan 29, 20261.0Had to go back twice because these “geniuses” were unable to accurately figure out their own system. On top of that it was a pain to get help, they were all over the place and very uninformed. After all that I still wasn’t able to be helped to purchase a phone.
- JKjim kellJan 26, 20265.0Shante greeted us with a smile. She quickly understood our issue. She quickly gave us options to fix the problem. She was thorough and knowledgeable and interacted with us in such a nice way. We are Senior Citizens. Shante was very patient with us.
Frequently Asked Questions About Apple Cielo Vista Mall
What products and services can I find at the Apple Cielo Vista Mall store?
You can shop for iPhone, Mac, Apple Watch, iPad, and more. The store also offers technical support at the Genius Bar.
What are the Apple Cielo Vista Mall store hours?
The store is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 12 PM to 6 PM.
Does Apple Cielo Vista Mall provide technical support?
Yes, technical support is available at the Genius Bar inside the store.
Is in-store shopping available at Apple Cielo Vista Mall?
Yes, the store offers in-store shopping along with free Wi-Fi and accessible entrances.
Can I get my Apple device repaired at this location?
Yes, the Apple Cielo Vista Mall store offers repair services for Apple devices.
Does the Apple Cielo Vista Mall location accept mobile NFC payments?
Yes, the store accepts payments via mobile NFC and debit cards.
Are there any nearby places to eat before or after visiting the Apple Store at Cielo Vista Mall?
Yes, you can visit La Michoacana Cielo Vista for ice cream or smoothies, Orange Julius for refreshments, Mrs. Fields for bakery treats, Churro Time El Paso for Mexican snacks, or Johnny Rockets for burgers and diner-style meals.
What nearby shopping options are available around the Apple Cielo Vista Mall store?
Nearby shopping options include Macy's with Finish Line shoe store, MAC Cosmetics, Forever 21, American Eagle Outfitters, and Dillard's among others.
Where can I find footwear stores near the Apple Store at Cielo Vista Mall?
Nearby footwear stores include Finish Line inside Macy's, SKECHERS Retail, Foot Locker, and Payless ShoeSource.
Does the Apple Cielo Vista Mall offer educational sessions or events?
Yes, the store hosts free Today at Apple sessions to learn more about Apple products and services.
Brand Certified Facts from Apple Cielo Vista Mall
Apple Cielo Vista Mall partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website