Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at
Edinburg, TX 78539
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.6
36 reviews
5 stars
21
4 stars
2
3 stars
1
2 stars
2
1 star
10
- PLPhoebe Lopez5 days ago1.0My husband previously had a great experience at this store with Daniel who helped him greatly. When I returned to get the same device upgrade that was explained to my husband, I had a different experience. I was greeted and told that they would help me as soon as possible as all reps were busy with customers which was understandable and I didn’t have a problem waiting. A 3rd rep arrived as I was waiting and I wish he hadn’t. He was not helpful, was rude, and was constantly checking his alerts on his watch as I was explaining my issues to him regarding my phone. I explained the device upgrade that was explained to my husband prior regarding our account and he stated he couldn’t confirm that the upgrade could be done until the end of me picking a phone and completing the purchasing process. This was not what was explained to my husband prior. I left feeling undervalued and wishing I went to another store. My husband went to another store the same day where he was in and out within 20 min, getting me the device I wanted without jumping through hoops. I wish the reps wore name tags..bottom line, ask for Daniel or go to the location on 10th&Trenton
- MOMarina OsorioDec 23, 20251.0Do not order to pick up at this store, employees will sell your order and not respect the contract. Rude staff
- ERElisa RodriguezDec 10, 20255.0Gustavo was great! he explained very well and tried to get us the best deals!
- MFMauricio FigueroaDec 10, 20255.0Excellent customer service i recommend to go with Dan he will help you
- ALAlisia LiscanoDec 10, 20255.0Great customer service sale rep was very helpful & answered all our questions.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon location at 2801 W University Dr, Edinburg, TX?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What brands does Russell Cellular at Edinburg carry?
They carry major brands including Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
Does Russell Cellular offer in-store pickup services?
Yes, the location offers in-store pickup service for customers.
What payment options are accepted at this Verizon store?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What types of products can I purchase at the Verizon authorized retailer in Edinburg?
You can purchase Verizon Wireless plans, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid products.
Is this Verizon store independently owned?
Yes, Russell Cellular independently operates this Verizon Authorized Retailer location.
How can I contact the Verizon store in Edinburg?
You can call them at +1 956-587-0142 or email edinburg.tx@russellcellular.com.
Are there any dining options near Russell Cellular in Edinburg?
Yes, nearby dining options include Popeyes® Louisiana Kitchen, Paris Bakery, Siempre Natural University salad bar, Subway, Wing Snob, Pizza Patrón, and Starbucks.
What other mobile phone stores are located near Russell Cellular?
Nearby mobile phone stores include Mobile Destination (Verizon Authorized Retailer), Verizon Wireless Authorized Retailer, Sprint Store, and AT&T retail store.
Are there any nearby services that customers might find useful when visiting Russell Cellular?
Yes, customers can find nearby services like UPS Access Point for shipping, H&R Block for financial services, RGV Nails and Spa for beauty services, and Fred Loya Insurance for insurance needs.