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Brand Certified

Verizon

4.6
(263 reviews)

Business Details

2025 S Dumas Ave, Dumas, TX
79029, United States
(806) 935-6307

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2025 S. Dumas Ave in Dumas, TX79029

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
2025 S Dumas Ave, Dumas, TX
79029, United States

Hours

Reviews

4.6
263 reviews
5 stars
226
4 stars
16
3 stars
2
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising employees like Zach and Jesus for their attentiveness, patience, and willingness to go above and beyond.

Overall Experience

Many customers reported positive experiences, noting the helpfulness and friendliness of staff, as well as efficient service during phone upgrades and activations.

Knowledge and Support

Customers appreciated the knowledgeable staff who provided detailed explanations and support, helping them navigate their phone issues and purchases.

Mixed Feedback

While most reviews were positive, a few customers expressed dissatisfaction with specific service aspects, such as payment options and unresolved technical issues.
  • AG
    Alex G
    Feb 11, 2026
    5.0
    Noemi is a very good definition of customer service she went above and beyond to help me im glad there is still people who have the best interest to help you and not just there to make sales. In my opinion and the customer support specialist .. she deserves a raise
  • MS
    Maureen Sittig
    Jan 10, 2026
    5.0
    Great experience…
  • AR
    Alfredo Ramirez
    Jan 7, 2026
    5.0
    A few days ago I visited the store. I didn't have high expectations, but they were actually very good. Zach was excellent, attentive, and answered all my questions, making sure I left the store happy. I really appreciate that guy; he stayed past his working hours to complete my activations. The T-Mobile employees should learn something from him. I also visited the store a few days earlier, and it was a bad experience, but anyway, I highly recommend Verizon and Zach!
  • CC
    Christina Castilloi
    Jan 7, 2026
    5.0
    Very satisfied with the service provided. Zach helped us a lot to obtain the best deal and answered all our questions with patience.
  • BR
    Bianka Rodriguez
    Dec 17, 2025
    5.0
    Great job

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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