VCA DeSoto Animal Hospital

4.5
470 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & KennelsVCA Animal Hospitals
The Day Care and Boarding at VCA DeSoto offers luxury, state of the art facilities providing pampered boarding for your pets. Accommodations include large indoor runs, state of the art cleaning and ventilation systems, and non-slip floors. Dogs are walked numerous times a day in our spacious, landscaped, and enclosed yards. Cats are housed in a separate area, away from barking dogs, to reduce stress. Our sunny cattery features spacious condos that include separate areas for relaxing, eating and play. We provide comfortable bedding, immaculate housekeeping and two meals daily. Our guests receive daily exercise, love, and attention. Our expert groomer with over 30 years of experience will make your pet look and feel great and pampered.

Location

VCA DeSoto Animal Hospital
200 N Hampton Road, DeSoto, TX
75115, United States

Hours

Reviews

4.5
470 reviews
5 stars
359
4 stars
50
3 stars
16
2 stars
9
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback is mixed regarding staff professionalism; some customers praised the friendly and caring nature of the staff, while others reported rude and unhelpful interactions.

Veterinary Care

Many customers expressed satisfaction with the quality of veterinary care provided, particularly highlighting the expertise and compassion of specific veterinarians like Dr. Brown and Dr. Curry.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, including unexpected charges and high costs for services, leading some customers to seek alternatives.

Customer Experience

While many customers appreciated the overall experience and care for their pets, there were complaints about long wait times and issues with appointment scheduling.
  • DD
    Daria
    Jan 6, 2026
    1.0
    The receptionist was rude and unhelpful. Will not be going strictly because of her. I asked a few questions that she didn't have the answer to nor understood them to answer. Then got an attitude with me. Ran off a good customer.
  • LA
    Liberty And justice for all
    Dec 26, 2025
    1.0
    I was advised to purchase the Care Club plan, and the test administered to my dog would be covered by the veterinarian. She reassured me not to pay for the test separately, as the Care Club plan would include it. I agreed and signed up for the plan. A few days later, I noticed a charge attempt on my account, which appeared to be for the first month's plan, a payment I believed I had already made during the appointment.
  • RP
    R Ponder
    Dec 19, 2025
    5.0
    Absolutely wonderful, friendly, and best part is the coffee hehehe
  • AG
    Anthony Glancy
    Nov 14, 2025
    5.0
    Me and my girlfriend’s dog had to have an emergency surgery in October, and the hospital took amazing care of her. They helped with any concerns we had, and took their time with our fur baby. She’s fully recovered, and hasn’t been as energetic and playful in forever.
  • JG
    Julie Gentry
    Nov 10, 2025
    5.0
    This place is so great! I have 3 dogs and have had experience with most of the staff here and haven’t run into anyone who wasn’t great with my pups! Dr. Tabone saved one of my dogs! We see Dr Stubbs and Dr Faichnie regularly and love them! Dr Brown has helped us out before as well and she is so sweet! If you want an understanding office that will love your babies like their own, this is the place!

Frequently Asked Questions About VCA DeSoto Animal Hospital

What types of pets does VCA DeSoto Animal Hospital cater to?

VCA DeSoto Animal Hospital provides services for cats and dogs, offering a range of care tailored to these pets.

What are the operating hours of VCA DeSoto Animal Hospital?

The hospital is open Monday, Wednesday, and Friday from 6:30 AM to 6:30 PM; Tuesday and Thursday from 6:30 AM to 8:00 PM; Saturday from 7:00 AM to 1:00 PM; and closed on Sundays.