Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & Kennels
The Day Care and Boarding at VCA DeSoto offers luxury, state of the art facilities providing pampered boarding for your pets. Accommodations include large indoor runs, state of the art cleaning and ventilation systems, and non-slip floors. Dogs are walked numerous times a day in our spacious, landscaped, and enclosed yards. Cats are housed in a separate area, away from barking dogs, to reduce stress. Our sunny cattery features spacious condos that include separate areas for relaxing, eating and play. We provide comfortable bedding, immaculate housekeeping and two meals daily. Our guests receive daily exercise, love, and attention. Our expert groomer with over 30 years of experience will make your pet look and feel great and pampered.
Location
Hours
Reviews
4.5
468 reviews
5 stars
359
4 stars
50
3 stars
16
2 stars
9
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, compassion, and attentiveness towards pets and their owners.
Veterinary Expertise
Several reviews highlighted the exceptional care provided by veterinarians, particularly Dr. Brown and Dr. Curry, who were noted for their thoroughness and dedication.
Customer Service Issues
Some customers reported negative experiences with customer service, including unprofessional behavior and issues with communication regarding treatment and pricing.
Pricing Concerns
Multiple reviews mentioned dissatisfaction with pricing, citing high costs for services and unexpected charges.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about specific incidents, leading to a mixed overall perception.
- AGAnthony GlancyNov 14, 20255.0Me and my girlfriend’s dog had to have an emergency surgery in October, and the hospital took amazing care of her. They helped with any concerns we had, and took their time with our fur baby. She’s fully recovered, and hasn’t been as energetic and playful in forever.
- JGJulie GentryNov 10, 20255.0This place is so great! I have 3 dogs and have had experience with most of the staff here and haven’t run into anyone who wasn’t great with my pups! Dr. Tabone saved one of my dogs! We see Dr Stubbs and Dr Faichnie regularly and love them! Dr Brown has helped us out before as well and she is so sweet! If you want an understanding office that will love your babies like their own, this is the place!
- HGHelen GoodmanSep 17, 20255.0Called today and they was able to squeeze my dog in at the last minute. Very friendly and was in my budget.
- LMLoel MccoyAug 11, 20255.0This is one of the best hospitals I have ever taken my animals too. From management(Amy) to the front desk ladies and everyone in the treatment room, you are greeted with friendly faces and treated as part of the large family. They truly care about making a difference in your animals life. Amy is a wonderful manager and has always happily answered in questions Ive had in regards to my animal bills.
- DBDr. A’Londa L Barber-KusimoAug 11, 20251.0After years of bringing my dog to Banfield DeSoto, I discovered a false note in his file claiming I “complain every time” and am “rude to all staff.” This was added by the manager, Amy Vanderslice, after I questioned a surprise $13+ price increase. She refused to say who made the claim and was unprofessional in her responses. Past injuries to my dog were handled with credits — not an excuse to label me unfairly. I will not return and recommend pet owners review their records carefully.
Frequently Asked Questions About VCA DeSoto Animal Hospital
What types of pets does VCA DeSoto Animal Hospital cater to?
VCA DeSoto Animal Hospital provides services for cats and dogs, offering a range of care tailored to these pets.
What are the operating hours of VCA DeSoto Animal Hospital?
The hospital is open Monday, Wednesday, and Friday from 6:30 AM to 6:30 PM; Tuesday and Thursday from 6:30 AM to 8:00 PM; Saturday from 7:00 AM to 1:00 PM; and closed on Sundays.
Does VCA DeSoto Animal Hospital offer boarding and daycare services?
Yes, they offer luxury pet daycare and boarding with large indoor runs, spacious yards for dog walks, and a separate, comfortable cattery for cats.
What kind of grooming services are available at VCA DeSoto Animal Hospital?
An expert groomer with over 30 years of experience provides grooming to help pets look and feel pampered.
Is VCA DeSoto Animal Hospital accredited by any professional veterinary associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
What veterinary services can I expect at VCA DeSoto Animal Hospital?
They provide advanced care services, diagnostics, disease treatment, preventive care, spay and neuter, vaccinations, parasite control, and more.
Where is VCA DeSoto Animal Hospital located?
It is located at 200 N Hampton Road, DeSoto, TX 75115, United States.
Are there dining options nearby VCA DeSoto Animal Hospital where I can eat before or after my visit?
Yes, nearby dining options include Way to go Catfish (fish and chips), Brunchaholics (African restaurant), Signature Donuts, Hall's Honey Fried Chicken II, Uncle Willie's Pies (bakery), and Church’s Texas Chicken.
What beauty and grooming services are available near VCA DeSoto Animal Hospital?
Nearby beauty and grooming options include Hairthairapist, Bladze Hair Salon, Issa Beauty Bar, Kings & Queen Mega Hair Store, Kim's Innovative Styles, Hair Rock Cafe, That Look Hair & Nails, and The U Unisex Salon.
Are there any local businesses near VCA DeSoto Animal Hospital that offer real estate or property services?
Yes, nearby real estate and property services include Destiny Property Management Company, PURE Real Estate, and Value Mortgage Loans.