Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude or unhelpful interactions.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge and ability to provide detailed information, particularly praising specific employees like Alex, Gabe, and Christian.
Long Wait Times
Multiple customers expressed frustration with long wait times and slow service, indicating that the process can be tedious.
Product Availability
Some customers were disappointed with the lack of product availability, particularly for older phone models and accessories.
Management Issues
There were complaints regarding management, with some customers feeling that managers were unhelpful or unprofessional.