Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Denton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
329 reviews
5 stars
170
4 stars
44
3 stars
30
2 stars
17
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and lack of knowledge.
Wait Times
Many customers reported long wait times, with some experiencing waits of over an hour before receiving assistance.
Store Management
Several reviews mentioned poor management practices, including lack of support for staff and inadequate customer handling.
Technical Issues
Customers frequently encountered technical issues with their accounts and devices, leading to frustration and dissatisfaction with the resolution process.
Positive Experiences
Despite the negative feedback, there were notable positive experiences highlighted, particularly with specific employees who provided exceptional service.
- JRJames RussellOct 28, 20251.0Horrible help! Employee tried to help figure out the issue and manager again too lazy to help! Second time I’ve been in and had issues with this store! Also after visiting this location I’ve left with multiple issues on my account! I see now why the reviews for this store are low.
- LLL LOct 27, 20251.0This postis NOT about any particular VERIZON store, its about VERIZON as a whole. We have had verizon for years, we have insurance on our phones that we pay 19.99 per month and never filed a claim. My screen went black twice and stayed off for over 45 minutes. I submitted a claim online, at the end of was instructed to call the 866#. I called, the representative said it sounds like a phone malfunction, I can send you a refurbished phone for 49.99. EXCUSE ME? She proceeded to say thats all she can do. BEWARE of companies like verizon that scam you out of insurance payments every month, but will not give you a new phone to fix thier software malfunction, and charge you 49.00 for a refurbished phone. This sucks and I will never recommend them to anyone. VERIZON YOU NEED TO DO BETTER!
- TDTanner DohertyOct 10, 20255.0Ernest consistently delivers exceptional customer service. His dedication and support have been invaluable since the initial onboarding, and he continues to provide outstanding assistance.
- CBChristy BarzellaySep 22, 20255.0Tabitha was amazing! I couldnt get to the store that day in person and she walked me through everything i needed! I'm upgrading my phone and Bluetooth device and she was an absilute Rockstar researching everything i needed and asked for!
- HVholt vardamanSep 21, 20253.02 hr wait, shocking the lack of knowledge of certain associates. Should have been a simple process.. pack your patience
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Denton location?
The Verizon store in Denton is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon Denton store located?
The Verizon store is located at 1805 S Loop 288, Denton, TX 76205, USA.
What brands of smartphones does Verizon Denton offer?
Verizon Denton offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
Does Verizon Denton provide options for order pickup and delivery?
Yes, you can pick up online orders in-store, use express lockers, get free 2-day shipping, or select same-day delivery where available.
Can I schedule an appointment at the Verizon store in Denton?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a convenient visit.
What services does Verizon Denton offer for businesses?
Verizon Denton offers business cell phones, mobile hotspots, tablets, laptops, and wireless plans tailored for business needs.
What types of payment does Verizon Denton accept?
Verizon Denton accepts payment by check, debit card, mobile NFC payments, and does not require cash only.
Are there any food options near Verizon Denton for a meal or snack?
Yes, nearby you can find Long John Silver's for seafood fast food, Pei Wei Asian Kitchen for Asian fusion, Salata for salad and Mexican cuisine, McAlister’s Deli for sandwiches, and Jersey Mike’s Subs for fast food subs.
What shopping options are available near Verizon Denton?
Nearby shopping includes Lane Bryant for women's clothing, T.J. Maxx for clothing and department store needs, Old Navy for designer and plus-size clothing, The Children’s Place for children's clothing, and Michaels for arts and crafts.
What other services can I find near Verizon Denton for health and personal care?
Near Verizon Denton, you can visit the European Wax Center for waxing services, Benefit Cosmetics BrowBar for beauty products, America’s Best Contacts & Eyeglasses for eye care and eyewear, and various clothing stores for fashion needs.