Visit our store at Denton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.
Wait Times
Many customers reported long wait times and poor management of customer flow, leading to frustration.
Sales Practices
Several reviews mentioned aggressive sales tactics and issues with billing transparency, leading to dissatisfaction.
Knowledge and Support
There were instances of employees lacking knowledge about products and services, resulting in unresolved issues for customers.
Positive Experiences
Despite the negative feedback, some customers highlighted exceptional service from specific employees, indicating that experiences can vary significantly.
YR
Yalonda Rennie
4 days ago
5.0
We are new to the area and this was our first visit to the store. We were greeted immediately by Christian and he proceeded to assist us in all of our Verizon needs. Christian was knowledgeable and personable (very patient) and a true asset to this company. Well done Christian!
GS
Gregory Sikes
Jan 27, 2026
1.0
I have been with Verizon for 5 years and have generally been happy with them BUT since my phone stopped working getting a replacement phone has been a nightmare. Customer service is a joke. Im going to give them 1 more chance and if I have this problem again Im going to gather all the phones on my plan and throw them all in the water and go back to AT&T
AH
Antwan Henderson
Jan 8, 2026
1.0
Pressure sales and lie about what your future bill will be
LW
LaTasha Walker-Hall
Dec 14, 2025
5.0
I had something going on with my phone and I went in to get it taken care of. The young man that helped me got my phone back up and running with no problem. The wait wasn't long.
JF
Jessica Fernandez
Dec 5, 2025
5.0
After being a spectrum user for a few years, I was finally eligible for an upgrade and once I went in their store to complete it — I felt incredibly unwelcomed by the staff & ended up leaving because they didn’t know what they were doing and they said I had to pay in full for a new phone even though I was quoted otherwise from another gentleman who had no idea what he was doing as well. I went across the street to this store and immediately was helped and was met with most kind gentleman Ernest who helped and listened to me. I walked out shortly with a new phone and immediately transferred to them. I had an amazing experience and I am very happy to be joining on the Verizon team after the horrible service I had with spectrum. The process was incredibly smooth and very knowledgeable. 10/10.
What are the store hours for the Verizon Denton location?
The Verizon store in Denton is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon Denton store located?
The Verizon store is located at 1805 S Loop 288, Denton, TX 76205, USA.
What brands of smartphones does Verizon Denton offer?
Verizon Denton offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
Does Verizon Denton provide options for order pickup and delivery?
Yes, you can pick up online orders in-store, use express lockers, get free 2-day shipping, or select same-day delivery where available.
Can I schedule an appointment at the Verizon store in Denton?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a convenient visit.
What services does Verizon Denton offer for businesses?
Verizon Denton offers business cell phones, mobile hotspots, tablets, laptops, and wireless plans tailored for business needs.
What types of payment does Verizon Denton accept?
Verizon Denton accepts payment by check, debit card, mobile NFC payments, and does not require cash only.
Are there any food options near Verizon Denton for a meal or snack?
Yes, nearby you can find Long John Silver's for seafood fast food, Pei Wei Asian Kitchen for Asian fusion, Salata for salad and Mexican cuisine, McAlister’s Deli for sandwiches, and Jersey Mike’s Subs for fast food subs.
What shopping options are available near Verizon Denton?
Nearby shopping includes Lane Bryant for women's clothing, T.J. Maxx for clothing and department store needs, Old Navy for designer and plus-size clothing, The Children’s Place for children's clothing, and Michaels for arts and crafts.
What other services can I find near Verizon Denton for health and personal care?
Near Verizon Denton, you can visit the European Wax Center for waxing services, Benefit Cosmetics BrowBar for beauty products, America’s Best Contacts & Eyeglasses for eye care and eyewear, and various clothing stores for fashion needs.
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