Visit our store at Denton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Mixed experiences with staff; some customers praised individual employees for their helpfulness, while others reported rudeness and lack of assistance.
Wait Times
Customers frequently mentioned long wait times, with some experiencing delays of over an hour before receiving help.
Knowledge and Support
While some employees were noted for their expertise and ability to resolve issues, others were criticized for providing incorrect information or being unhelpful.
Store Environment
The store was described as clean and friendly, but some customers felt neglected or unacknowledged by staff.
AH
Antwan Henderson
4 days ago
1.0
Pressure sales and lie about what your future bill will be
LW
LaTasha Walker-Hall
Dec 14, 2025
5.0
I had something going on with my phone and I went in to get it taken care of. The young man that helped me got my phone back up and running with no problem. The wait wasn't long.
JF
Jessica Fernandez
Dec 5, 2025
5.0
After being a spectrum user for a few years, I was finally eligible for an upgrade and once I went in their store to complete it — I felt incredibly unwelcomed by the staff & ended up leaving because they didn’t know what they were doing and they said I had to pay in full for a new phone even though I was quoted otherwise from another gentleman who had no idea what he was doing as well. I went across the street to this store and immediately was helped and was met with most kind gentleman Ernest who helped and listened to me. I walked out shortly with a new phone and immediately transferred to them. I had an amazing experience and I am very happy to be joining on the Verizon team after the horrible service I had with spectrum. The process was incredibly smooth and very knowledgeable. 10/10.
GS
Giovanni Sanchez
Dec 1, 2025
1.0
I came into this store seeking professional help with my phone, but received a bunch of guesses. It appears that they let anyone work here, because the amount of guesses I heard come out of these employees mouths was ridiculous. Not even fact checking themselves, just shooting from the hip and hoping no one questions them. I ended up resolving the issue on my own, these guys were no help.
LL
L L
Oct 27, 2025
1.0
This postis NOT about any particular VERIZON store, its about VERIZON as a whole. We have had verizon for years, we have insurance on our phones that we pay 19.99 per month and never filed a claim. My screen went black twice and stayed off for over 45 minutes. I submitted a claim online, at the end of was instructed to call the 866#. I called, the representative said it sounds like a phone malfunction, I can send you a refurbished phone for 49.99. EXCUSE ME? She proceeded to say thats all she can do. BEWARE of companies like verizon that scam you out of insurance payments every month, but will not give you a new phone to fix thier software malfunction, and charge you 49.00 for a refurbished phone. This sucks and I will never recommend them to anyone. VERIZON YOU NEED TO DO BETTER!
What are the store hours for the Verizon Denton location?
The Verizon store in Denton is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon Denton store located?
The Verizon store is located at 1805 S Loop 288, Denton, TX 76205, USA.
What brands of smartphones does Verizon Denton offer?
Verizon Denton offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
Does Verizon Denton provide options for order pickup and delivery?
Yes, you can pick up online orders in-store, use express lockers, get free 2-day shipping, or select same-day delivery where available.
Can I schedule an appointment at the Verizon store in Denton?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a convenient visit.
What services does Verizon Denton offer for businesses?
Verizon Denton offers business cell phones, mobile hotspots, tablets, laptops, and wireless plans tailored for business needs.
What types of payment does Verizon Denton accept?
Verizon Denton accepts payment by check, debit card, mobile NFC payments, and does not require cash only.
Are there any food options near Verizon Denton for a meal or snack?
Yes, nearby you can find Long John Silver's for seafood fast food, Pei Wei Asian Kitchen for Asian fusion, Salata for salad and Mexican cuisine, McAlister’s Deli for sandwiches, and Jersey Mike’s Subs for fast food subs.
What shopping options are available near Verizon Denton?
Nearby shopping includes Lane Bryant for women's clothing, T.J. Maxx for clothing and department store needs, Old Navy for designer and plus-size clothing, The Children’s Place for children's clothing, and Michaels for arts and crafts.
What other services can I find near Verizon Denton for health and personal care?
Near Verizon Denton, you can visit the European Wax Center for waxing services, Benefit Cosmetics BrowBar for beauty products, America’s Best Contacts & Eyeglasses for eye care and eyewear, and various clothing stores for fashion needs.