Brand Certified
Cricket Wireless Authorized Retailer
4.3(128 reviews)
Certified by Cricket Wireless Authorized Retailer • Apr 05, 2026
Business Details
1816 S FM 51 Ste 18, Decatur, TX
76234, United States
Certified by Cricket Wireless Authorized Retailer • Apr 05, 2026
(940) 627-4400
Certified by Cricket Wireless Authorized Retailer • Apr 05, 2026
https://www.cricketwireless.com/stores/tx/decatur/1816-s-fm-51-ste-18
Certified by Cricket Wireless Authorized Retailer • Apr 05, 2026
About
Certified by Cricket Wireless Authorized Retailer • Apr 05, 2026
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Decatur store today.
Location
Certified by Cricket Wireless Authorized Retailer • Apr 05, 2026
Cricket Wireless Authorized Retailer
1816 S FM 51 Ste 18, Decatur, TX
76234, United States
Hours
Certified by Cricket Wireless Authorized Retailer • Apr 05, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.3
128 reviews
5 stars
89
4 stars
13
3 stars
10
2 stars1
1 star
15
- DTDeymis Reyes TamayoMar 16, 20265.0Daniel me alludo muchisimo.. gracias por su pasiencia
- AAAngelaMar 1, 20265.0Andrea was very knowledgeable and customer oriented. She made sure that I understood everything....I think she needs a RAISE!!!
- DMDolores MartinezDec 21, 20255.0Great customer service! Daniel is the Best
- JAJoycelyn AguilarNov 1, 20255.0Danny was amazing my daughter had broken my phone and my screen was frozen and I thought it was completely broke so I went to Best Buy and bought a whole new phone but Danny is a miracle worker and ended up fixing it! He’s super sweet and amazing at his job! Appreciate all the help! 💙
- CLChad LepakApr 26, 20251.0I called cricket during buisness hours, and was told I would wait 8 minutes. 8 minutes later I was told 27 minutes of a wait. Now at one hour and 18 minutes it's still giving me options to talk to an operator. Before 900 pm central time the prompt is telling me I can still talk to an operator. I'm so disappointed, this is an emergency situation and their customer service and tech support will not answer so I van connect with my fiance that is miles away and is in need. I'm disappointed in this company would not recommend them to anyone. After it being an eight minute wait to a 27 minute wait and now it's over 80 minutes waiting, shows the care and customer service they represent and uphold. This isn't the first time. It's just the first time I've left a review .DO NOT USE CRICKET ! THEY WILL NOT HELP U IN CASES OF EMERGENCY, AND WILL HAVE I WAITING UNTIL AFTWR BUISNESS HOURS AND HANG UP AND SAY ITS TOO LATE. THEY ARE NOT A USER FRIENDLY COMPANY. THEY TAKE ADVANTAGE OF PEOPLE NEWDING EMERGENCY COMMS. ID ADVISE TO CHOOSE ANOTHER COMPANY ....I stand 10 toes on my statement. I've screen shot the times and vitual chat reasons. They will leave u high and dry with no comms to your important family members. Forget cricket and get metro or tmobile or sprint or att. I promise, if customer service and immediate repairs due to their wrong doing is important....drop them ASAP ..MANY companies can offer you cheaper plans and even give you more
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What type of cell phone plans does Cricket Wireless Authorized Retailer offer?
Cricket offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is Cricket Wireless Authorized Retailer located in Decatur, TX?
The store is located at 1816 S FM 51 Ste 18, Decatur, TX 76234.
What are the store hours for Cricket Wireless Authorized Retailer?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless Authorized Retailer require an annual contract for its cell phone plans?
No, Cricket Wireless offers plans with no annual contract required.
How can I contact Cricket Wireless Authorized Retailer by phone?
You can reach them at +1 940-627-4400.
Does Cricket Wireless Authorized Retailer have an online presence where I can learn more about their services?
Yes, you can visit their website at https://www.cricketwireless.com/stores/tx/decatur/1816-s-fm-51-ste-18 or follow them on social media platforms like Facebook, TikTok, Instagram, Twitter, and YouTube.
Are there any nearby sports facilities close to Cricket Wireless in Decatur?
Yes, the store is near several Football Fields and The Ranch Baseball complex, which includes baseball fields and batting cages—great spots for sports enthusiasts to visit before or after their shopping trip.
What dining options are available near Cricket Wireless Authorized Retailer?
There is a Subway fast food restaurant nearby where customers can grab a sandwich before or after visiting the store.
Are there any health and wellness services near Cricket Wireless in Decatur?
Yes, Renew Home Health and Rose Chiropractic & Wellness are located nearby, providing health care and wellness options for customers in the area.
Can I find other services or shops near Cricket Wireless Authorized Retailer in Decatur?
Yes, nearby you will find The Market Collection for home goods and clothing, as well as The Blade Lounge Decatur,tx, a barber lounge, providing additional shopping and grooming options.
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