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Sydney Walker
2 days ago
My dog was recently diagnosed at our VCA regular veterinary clinic with degenerative valve disease and abnormal heart rhythm. At this stage I need to see someone who specializes in cardiology to ensure my dog’s medicine and dosage are accurate as well as have a treatment plan. I currently have a wellness plan with VCA. I called to inquire about scheduling with a cardiologist, and was met with a fairly unfriendly individual on the phone that was very unhelpful and told me to see a specialist it was a minimum of $325, not including any tests or procedures. None of this is covered by the VCA plan. That minimum was just to see the vet. And the person on the phone was unable to provide what the “exam” would even include. I just want to get my dog medical help, not be robbed and met with attitude by a scheduler. I’ll have to proceed in a different direction.
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Kandia Mata
Apr 21, 2026
My Ched had a 30 pound mass in his abdomen we were left with no hope until our vet Dr Riddles recommended VCA Dallas! Doc Radasch and staff literally performed a miracle! It was one of the largest mass they had removed! We have the deepest gratitude for this facility! THANK YOU FOR SAVING OUR BOY CHED! KANDI KENNY AND CHED BEAR ❤️ 🐾
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Sophia Sm_29
Apr 17, 2026
If you love your pets don’t take them to this place!
My dog was severely misdiagnosed by “Doctor” Jean Rifkin, who basically ordered every single test you could imagine, made us spent around $10K, only to find out through another vet that my dog just has a food allergy.
My husband and I brought our dog here back in January for a consult and CT scan because of an incidental finding of a tumor on his diaphragm. At first, Dr. Cavalcanti went over the CT scan findings without actually having the full report back from the radiologist so we were given false hope that surgery was a life-saving option. We were then devastated to wake up to a call from her the next morning breaking the horrific news that the report had revealed nodules had been found on our dog’s lungs meaning the mass was likely cancerous and terminal. It was worse honestly than just waiting to talk to us about the results until she had the report back and all the information at her hands because we were given all this hope just to have it crushed and then told that even surgery wouldn’t save him. They weren’t able to get a biopsy during the scan but her and the ONC team came to the diagnosis of hemangiosarcoma and sadly, they were correct. Our boy passed away recently, only able to live 2 of the 4 months prognosis he was given. We’re devastated, but thankful we were told ahead of time what to expect. We’re thankful knowing he didn’t suffer even when his mass finally ruptured. While we are grateful the doctor was able to accurately diagnose him and give us information for what to expect when the time came, even though we wish she had been wrong, I just strongly recommend for any doctor there, please do not give the results of any imaging done until you have the full report. I don’t want anyone else being given false hope like we were initially.
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jonny bonny
Apr 10, 2026
Consistently one of the worst experiences I have had.
My first dog was treated very poorly, yet the focus was on collecting payment upfront. When I returned with my second dog, I experienced the same thing. Again, the priority seemed to be payment first, with very little regard for the animal’s care or well being.
What was most upsetting was the lack of compassion. It felt far more transactional than caring. When someone brings in their pet, the expectation is that the animal comes first. That was not my experience here.