Verizon

4.8
965 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Dallas, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2517 S Hampton Rd.

Details

  • Curbside pickupNot available

Location

Verizon
2517 S Hampton Rd, Dallas, TX
75224, United States

Hours

Reviews

4.8
962 reviews
5 stars
907
4 stars
13
3 stars
13
2 stars
5
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness and friendliness of staff members, particularly Keyla, Lynn, and Antonio.

Store Environment

The store was noted for its great atmosphere and positive energy, contributing to a pleasant shopping experience.

Efficiency

Many reviews highlighted the quick and efficient service provided by the staff, resolving issues promptly.

Knowledgeable Staff

Customers appreciated the staff's knowledge and ability to explain plans and troubleshoot problems effectively.
  • LS
    Lacharis Strange
    2 days ago
    5.0
    Josh was a great customer service Rep and he got me exactly what I wanted and needed I would recommend anyone to come get serviced and walk away happy
  • RR
    Rios
    3 days ago
    5.0
    I want to thank Anthony the sales agent that help me out he hooked it up with a new line and upgrade my device all within budget!! He explained everything an went over my new phone bill. I will be coming back to this location. Everyone here goes above and beyond. S Hampton has to be one of the best locations I’ve been to.
  • LL
    Ladarrius
    Jan 5, 2026
    5.0
    Very good service and willingness to understand and be customer friendly. I especially enjoyed Anthony’s service and his compassion towards my bill and understanding. Very good location and company as a whole, 5 stars!
  • JC
    John C
    Dec 20, 2025
    5.0
    THANK YOU KAYLA!! I have been trying to get a new plan and phone upgrades and was constantly told by online customer service that they will cancel my online order that was preventing me from getting new phones at the stores. Never happens.... Finally, bless Kayla's heart and patience for working with corporate to finally get the open order closed what took several trips with other stores and online calls with no results. Thank you again Kayla! Everything else afterwards went smooth like butter and now just waiting for the new phones to arrive at their store for me to pickup. Much appreciative!
  • TT
    Tommy
    Dec 14, 2025
    5.0
    I went to this Verizon on Friday the 12th and Ieft very happy Anthony the sales rep that helped me was very helpful I had went to three different locations and no one was able to help me. I was having issues with my contacts they where deleted from my phone and Anthony took his time to figure out what had happened and in less than 20 minutes he was able to redownload all ku contacts back to my phone an even showed me how to back up my contacts to my phone so that doesn’t happen again. I highly recommend this location all the sales reps are very helpful.

Frequently Asked Questions About Verizon

What services does Verizon at 2517 S Hampton Rd offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, upgrades, new lines, device financing, and more, all with Verizon network coverage including 5G service.

What brands of products can I find at this Verizon store?

You can find products from Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many more.