Business Details
3211 Knox St, Dallas, TX
75205, United States
Certified by Verizon • Mar 01, 2026
(214) 561-7437
Certified by Verizon • Mar 01, 2026
http://www.verizon.com/stores/texas/dallas/knox-st-R00000328000
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Dallas for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.6
148 reviews
5 stars
129
4 stars2
3 stars2
2 stars0
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Brittany and Whitney received numerous accolades for their exceptional customer service, with many customers highlighting their helpfulness, patience, and knowledge.
Staff Knowledge
Customers frequently praised the staff's expertise and ability to resolve issues efficiently, particularly mentioning Brittany, Whitney, and Deleon.
Positive Experiences
Many reviews reflected positive experiences at the store, with customers expressing satisfaction with the service and recommending specific employees.
Negative Experiences
A few customers reported poor service and unhelpful staff, particularly mentioning issues with management and specific employees.
Store Environment
The store was described as clean and professional, although some customers noted difficulties with parking.
- DMDiante McBride4 days ago5.0Brittany was amazing. She explained everything thoroughly and was very kind and knowledgeable. She made a challenging time so much more manageable. #promoteher
- JAJasmine a.Feb 12, 20265.0Brittany was absolutely amazing! She helped me switch my family’s mobile plan over to Verizon and made the entire process seamless from start to finish. She was incredibly helpful, patient, and knowledgeable, answering all of my questions and making sure I fully understood every step. Switching phone plans can feel overwhelming, especially with multiple lines involved, but Brittany made it feel easy and stress-free. She took the time to understand what we needed and found the best options for our family. Her professionalism and positive attitude really stood out.
- MGMarco GomezFeb 11, 20265.0I would like to share feedback for Kavita for her service at your cell phone store. She was very polite, patient, and listened carefully to my questions. She clearly explained the phone features, plans, and prices in a simple way I could understand. She also helped me compare options so I could choose the best phone and plan for my budget. Because of her friendly attitude and professional support, my visit was smooth and stress‑free. I appreciate her excellent customer service and hope her efforts are recognized.
- SLStella LeeFeb 10, 20265.0I genuinely had the best experience with this store. All staff were extremely friendly and provide great customer service. Brittany directly helped me and she seriously went above and beyond.
- KBKonnori BatteeJan 31, 20265.0I came into Verizon today to get a new phone and was assisted by Brittany. She was very nice, welcoming, and knowledgeable and got me the best possible deal I could with upgrading my phone. I seriously can’t recommend her enough! Also, I see I’m not the only 5 star review for her and that doesn’t surprise me at all bc she deserves it! I’ll be coming back to this Verizon for all my service needs!
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Dallas offer?
The Verizon store offers the latest 5G smartphones from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL, along with business cell phones, tablets, laptops, and various mobile and wireless internet plans.
What are the store hours for the Verizon location at 3211 Knox St, Dallas?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon offer in-store pickup or delivery services for online orders?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for online orders.
How can I schedule an appointment or manage my Verizon service?
You can schedule an in-store appointment or manage your service through the My Verizon app or the Verizon website.
What types of business services does the Verizon store provide?
Verizon offers business cell phones, mobile hotspots, tablets, laptops, and various mobile, wireless internet, and voice plans.
What nearby clothing stores can I visit after shopping at Verizon on Knox Street?
Nearby, you can visit clothing stores like Lululemon, Baldwin, Vince, BLDWN, Ann Mashburn, STAG Provisions for Men, and The RealReal to continue your shopping experience.
Are there coffee shops near the Verizon store on Knox Street?
Yes, there are nearby coffee shops including two Starbucks locations where you can relax and enjoy a drink before or after your visit.
What dining options are available near the Verizon store in Dallas?
Nearby dining options include Anchor Sushi Bar, RH Rooftop Restaurant Dallas, and Pizzana, where you can enjoy American cuisine, rooftop dining, and pizza respectively.
Where is the Verizon store located and how can I contact them?
The Verizon store is located at 3211 Knox St, Dallas, TX 75205. You can contact them by phone at +1 214-608-7397 or +1 866-644-4532.
How does Verizon's 5G network and smartphone selection benefit customers?
Verizon provides unparalleled 5G connectivity with the latest smartphones like iPhone 15, Google Pixel 8, and Samsung Galaxy S23, ensuring customers get the fastest speeds and newest technology.
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Certified March 01, 2026Yext Knowledge Graph
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