Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Dallas’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Dallas connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like Adan, Darrion, and Muhammad.
Knowledgeable Staff
Customers frequently noted the staff's expertise in explaining products, plans, and troubleshooting issues, contributing to positive experiences.
Mixed Experiences
While many reviews were positive, there were also complaints about rude behavior from some staff members and issues with the trade-in process.
Store Environment
The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
Sales Practices
Some customers expressed concerns about perceived dishonesty in sales practices, particularly regarding pricing and promotions.
YF
Yohan Flores
2 days ago
5.0
I had to reprogram my iPhone 16Pro after getting it fixed. Thankfully Kd was able to help me get it done quickly. Much appreciated!
LJ
Lucky jill
6 days ago
5.0
Walked in for a phone charger and ended up upgrading my phone all thanks to Muhammad and his efficient customer service. I did not know my accout qualified for so many promotions. I will be coming back for a tablet and watch. Store is clean
LA
Lilly Adrian
Feb 16, 2026
5.0
The guys at Verizon have been my lifeline. At almost 73 years of age we need patience, support, encouragement and to be made to feel like we’re the most important person for the MOMENT. That’s how they make me feel. Darrion welcomed me and walked me through the process of auto pay in ONE HOT MINUTE. Thank u Darrion for caring about your customers.
VT
Valentin Adeodato Morales Tovar
Feb 15, 2026
5.0
Very good customer service from KD. He was very professional. He helped me out. Explain me every promotion and gave me a good deal. I highly recommend this store. Thank you so much! Okay!
TT
Terry
Feb 2, 2026
5.0
It was a very pleasant experience today with my trade in and upgrade to my new iPhone.
Adan Faustino was most helpful , kind , patient , understanding Verizon employee I have had the pleasure dealing with. Adan explained everything and talked me through all my updates with my apps. I was not looking forward to upgrading my phone because it’s usually such a pain but today was not. It all went well and I left with a brand new phone.
Thank you Verizon and thank you Adan and my next upgrade I will be looking for Adan!
FIVE STARS to Adan !!!!!!