Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Dallas’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
579 reviews
5 stars
477
4 stars
11
3 stars7
2 stars
9
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and knowledge, particularly highlighting individuals like Adan, Darrion, and Jeremiah.
Negative Experiences
Several reviews mentioned poor service experiences, including rudeness from staff and issues with account management, leading to frustration for customers.
Store Environment
The store was generally described as clean and well-organized, contributing to a positive shopping experience for many customers.
Sales Practices
Some customers expressed concerns about misleading sales tactics and unexpected charges, indicating a lack of transparency in the sales process.
- VNVicki Nielsen3 days ago5.0My experience at Verizon with Darrion was amazing, the customer service he provided was way beyond what I have experienced in a long time anywhere . We got two new phones and had to have lots of help getting everything set up. He gave me his Number to call with any questions. He would even check on me by text to make sure everything was OK. I highly recommend Darrion at this Verizon store.
- NCNidia Yasmeen Caminero5 days ago5.0Shout Out to Trae Foreman!!! What a pleasant experience to have someone expedient and knowledgeable of our specific needs. It felt like walking in and our work was done for us before we stepped into the space! From the opening of our door, to the waters supplied to making my problems seem stress free...to his Jovial "yo yo yo's" and all of the laughter in between, screaming Thank YOU isn't enough. Highly recommend this location. We will be returning. Worth the drive.
- CKChris Jacob KingJan 3, 20265.0I always dreaded getting a new phone, after I left AT&T disappointed I decided to give Verizon a try and I am so amazed on Adan’s performance. He made me a believer again on old school customer service. I recommend all my friends and family to meet Adan. He has the best customer service and best deals. Thank you so much again!
- HFHemanuel FunezJan 3, 20265.0Darrion was very professional throughout the entire line switching process! He provided excellent service and was very professional the entire time. Thank you Darrion!
- RHRenee HemstreetJan 2, 20265.0Johny Faustino was a amazing guy. Very helpful. He went above and beyond to help get us in awesome new phones. THANK YOU
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located?
The Verizon Cellular Sales store is located at 5631 Lyndon B Johnson Fwy, Ste A, Dallas, TX 75240.
What brands of phones can I purchase at this Verizon store?
You can purchase phones from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus at this store.
What are the store hours for this Verizon location?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
Does this Verizon store offer in-store pickup and curbside pickup services?
Yes, the store offers both in-store pickup and curbside pickup services for customer convenience.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill directly at this store.
Are appointments required to visit this Verizon store?
No, appointments are not required; you can stop by anytime during business hours or call to make an appointment if preferred.
What payment options are accepted at this Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
What services does the Verizon Cellular Sales store provide?
They offer Verizon plans, prepaid wireless, Hum smart car services, home phone and internet, mobile hotspots, and other Verizon wireless services.
Are there any places near the Verizon store where I can get food before or after my visit?
Yes, nearby you can find McDonald's for fast food and Firehouse Subs for sandwiches and delicatessen options.
If I need to print documents or ship packages, is there a location near the Verizon store?
Yes, FedEx Office Print & Ship Center is located nearby for printing and shipping services.
Are there other mobile phone stores near this Verizon location?
Yes, there are AT&T stores located nearby, which could be useful for comparison or additional wireless services.