Business Details
5100 Belt Line Rd, Dallas, TX
75254, United States
Certified by Verizon • Mar 01, 2026
(214) 382-2405
Certified by Verizon • Mar 01, 2026
http://www.verizon.com/stores/texas/dallas/addison-beltline-R00000344257
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Dallas for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
3.9
350 reviews
5 stars
224
4 stars
23
3 stars
17
2 stars
9
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being dismissive or unhelpful.
Staff Knowledge
Customers noted that staff knowledge varied, with some representatives being very knowledgeable and others lacking essential information.
Long Wait Times
Many customers experienced long wait times, often exceeding an hour, leading to frustration.
Store Management
Store management received criticism for not resolving issues effectively and for poor customer interaction.
Positive Experiences
Despite the negative feedback, several customers reported positive experiences with specific employees who provided excellent service.
- BDBenjamin Douglas1 day ago1.0Easily the worst Verizon store. Don’t come here.
- RLRosemary Lopez1 day ago1.0I went to Verizon last Sunday to get 4 new line and iPhone plus a house Internet I got their at 5pm and the guy that was helping us out said if we can come Monday because they close at 6 and he didn’t have time to do I change his boss told him if he can do it now and the guy said no it’s about to be 6 you trying to stay late.It looks like the boss don’t run nothing at this store thank god I didn’t move to Verizon
- KMKevin Martin1 day ago5.0I had a business account with another carrier that was unwilling to help us on phones after nine years. So glad I came in and spoke to Julia. Not only did she save us on our monthly bill but we were all able to get great deals on phones. I wasn't looking forward to it because setting up five lines is not quick by any means, but Julia was amazing, polite, and conversational. She even handled the endless questions from my nephew that drive us crazy. Very happy we made the switch with her. Would definitely recommend.
- LCLois C.Feb 20, 20265.0Julia is the BEST! Her customer service was top notch! She was very knowledgeable and helpful. I left the store with not one but two iPhones (17, 17 pro). Keep her on your team Verizon!
- GOGeorge OnazisFeb 14, 20261.0Very bad service all the employees playing around and don't want to serve the customer the good thing is AT&T is right next door
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Dallas?
The Verizon store in Dallas is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online to ensure a convenient visit to the Verizon Dallas store.
What products are available at the Verizon store in Dallas?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon offer delivery or pickup options for online orders?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Which brands can I find at the Verizon Dallas store?
You can find products from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the store.
Are there nearby places to eat after visiting Verizon in Dallas?
Yes, there are several nearby dining options including Celebrity Cafe & Bakery, Zoës Kitchen, The Happy Crumb, III Forks Prime Steakhouse, Sherlock's Baker St. Pub & Grill, Original Pancake House, Season's India, Spirit of '76, Genji Sushi, and TGI Fridays.
Are there other telecommunications stores near Verizon in Dallas?
Yes, there are nearby AT&T and AT&T Store locations close to the Verizon store, offering alternative options for mobile and internet services.
Is there a farmers market close to the Verizon store where I can shop locally?
Yes, the Village on the Parkway Farmers Market is nearby, providing a local shopping option for fresh produce and goods.
Does the Verizon store in Dallas offer free Wi-Fi to customers?
Yes, the Verizon store provides free Wi-Fi for customers during their visit.
What payment methods does Verizon accept at the Dallas store?
Verizon accepts checks, debit cards, and mobile NFC payments, and does not require cash-only transactions.
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Certified March 01, 2026Yext Knowledge Graph
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