Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Dallas for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
247 reviews
5 stars
146
4 stars
19
3 stars
15
2 stars
8
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being dismissive or unprofessional.
Staffing Issues
Customers frequently mentioned long wait times and a lack of staff, leading to frustration during visits.
Store Management
Negative feedback regarding store management's inability to resolve issues and provide adequate support.
Product Knowledge
Several reviews indicated that staff lacked knowledge about products and services, impacting customer experience.
Positive Experiences
Despite the negative feedback, some customers reported excellent experiences with specific employees who provided exceptional service.
- DADevyn AbrahamNov 4, 20255.0Great Staff!
- RDrey duqueOct 14, 20251.0Mal servicio más de 1 hora esperando para que luego me digan que no me pueden atender porque el que habla español ya se iba
- GSguang shiOct 3, 20251.0I've been a Verizon business customer for three years. Because I don't speak English, I go to this physical store to handle my business, so I can communicate using Google Translate on my phone. I want to change call forwarding for my company landline and the bank account that automatically pays my bills. Unfortunately, the staff seemed unskilled and couldn't help me, wasting over an hour. Is it because I'm Asian and don't understand English? Or is it because my business isn't profitable? Spectrum and AT&T's prices are very competitive these days. Don't tarnish Verizon's image as a major company. Please help me with my urgent business.
- KBKathy BelterSep 27, 20251.0This place is CLOSED but website still shows open…they are long gone from this location!! Good thing, they were useless!
- JDJose Carlos DuranSep 26, 20251.0Worst experience ever I had a representative that he seem to be they only one left at 6:45 pm I returned an equipment he definitely reminded me why I don’t like Verizon corporate store because there customers service is a joke I rather go to a retail Verizon Store then to there corporate this guy was a total Jerk and try to give me some BS that I knew it wasn’t truth guess what that way you will never earn peoples business if you don’t take care of the Customers you still have. Corporate teach your Employees on real customer service and maybe I will do business in a corporate store. Definitely will never recommend this store for sure
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Dallas?
The Verizon store in Dallas is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online to ensure a convenient visit to the Verizon Dallas store.
What products are available at the Verizon store in Dallas?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon offer delivery or pickup options for online orders?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Which brands can I find at the Verizon Dallas store?
You can find products from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the store.
Are there nearby places to eat after visiting Verizon in Dallas?
Yes, there are several nearby dining options including Celebrity Cafe & Bakery, Zoës Kitchen, The Happy Crumb, III Forks Prime Steakhouse, Sherlock's Baker St. Pub & Grill, Original Pancake House, Season's India, Spirit of '76, Genji Sushi, and TGI Fridays.
Are there other telecommunications stores near Verizon in Dallas?
Yes, there are nearby AT&T and AT&T Store locations close to the Verizon store, offering alternative options for mobile and internet services.
Is there a farmers market close to the Verizon store where I can shop locally?
Yes, the Village on the Parkway Farmers Market is nearby, providing a local shopping option for fresh produce and goods.
Does the Verizon store in Dallas offer free Wi-Fi to customers?
Yes, the Verizon store provides free Wi-Fi for customers during their visit.
What payment methods does Verizon accept at the Dallas store?
Verizon accepts checks, debit cards, and mobile NFC payments, and does not require cash-only transactions.