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Verizon

4.0
(36 reviews)

Business Details

8411 Preston Rd, Dallas, TX
75225, United States
(214) 210-1078

About

Cell Phone StoreElectronics StoreVerizon
Our stores are open so you can shop safely. We encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Visit Verizon.com/appointments to schedule an appointment. Order on-line and pickup devices and accessories through our website. For the safety of our customers and employees, we encourage customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.

Location

Verizon
8411 Preston Rd, Dallas, TX
75225, United States

Hours

Reviews

4.0
36 reviews
5 stars
27
4 stars
0
3 stars
0
2 stars
0
1 star
9
  • SC
    Susan Riedel Chad
    Feb 18, 2026
    5.0
    James was beyond fantastic
  • BS
    Bradley S.
    Feb 16, 2026
    1.0
    I was going to switch from T-Mobile to Verizon and now I'm not because I came to the store. Don't bother if you're normal.
  • DC
    Danica Calvert
    Jan 30, 2026
    5.0
    Robby (Robert H.) was so kind and patient with me when going over all the options for getting a new phone. He explained everything in detail. Helped me figure out exactly what plan was the best fit for me needs and price range. He’s super knowledgeable and got me fully set up with a new phone! Definitely recommend asking for him at this location! Great to work with!
  • BC
    Brian Carrasco
    Jan 23, 2026
    1.0
    If I could give a 0 star rating I would. The manager Ashley was beyond rude, inconsiderate of my time, & lacked basic leadership skills. Wasted an entire hour of my time taking me through details I CLEARLY communicated I was not interested in, instead of immediately letting me know the item I was interested in was out of stock. I was informed 3 separate times the item was being checked on to find out there were 0 in stock. Do better at listening to your clients & make the customer journey more efficient. I don’t recommend EVER coming here
  • GM
    Georgette March
    Jan 20, 2026
    5.0
    I had the best experience at this Verizon store today! George and Mark helped me so much, and I am a little technically challenged so I really needed the help. They explained everything to me in detail with patience , I felt very comfortable and cared for! I can’t thank them enough! These 2 are a winning team!!! Verizon is very lucky to have them! I highly recommend them and this store!

Frequently Asked Questions About Verizon

What are the Verizon store hours at 8411 Preston Rd, Dallas?

The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Does Verizon at Preston Rd offer in-store pickup?

Yes, this Verizon location offers in-store pickup for orders placed online.

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