Our stores are open so you can shop safely. We encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Visit Verizon.com/appointments to schedule an appointment. Order on-line and pickup devices and accessories through our website. For the safety of our customers and employees, we encourage customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Just went in to get some things situated with my bill and angel helped me out, he was able to break everything down for me to understand! I love this store because they don’t treat you like you’re incompetent (like other Verizon’s I’ve been to) he was very genuine and sweet !!!
JL
Jessica Lucas
Nov 4, 2025
5.0
If you're switching from GoogleFi and stuck in "port purgatory", go here! Angel is there to help! Everyone at this location is super knowledgeable and able to help. I was extremely frustrated and upset when I walked in, but I left very happy and with a working phone!
KK
Kat
Nov 3, 2025
5.0
Bro this is the best Verizon store I’ve ever been to, I’ve been to other stores and they were just npcs, no emotion, no empathy -not personal- this store is dope they are compassionate, personal -Robbie and george helped me and they were OGs I’m not tryna gas em up but they need a raise fr bc they stayed almost 2 hours after close just to help
DD
Dennis
Sep 28, 2025
1.0
I went to this store and I’m a Verizon client I wanted to ask something about my phone but I had a bad experience because no one ever said hello and that really doesn’t matter but after that, the employee that was working there and free was ignoring us and didn’t even ask what we were here for and left to the back. I waited about 25-30 minutes and expressed my feeling to them in a calm matter. I asked them and they said that they don’t know how much time left. I wished that they were more respectful.
AS
Ashley Smith
Sep 28, 2025
5.0
I had such a great experience at Verizon thanks to Mark and Marissa (ASM)! They made getting my iWatch fun, easy, and stress-free. Both were so pleasant to work with and went above and beyond to make sure I was taken care of. Truly a wonderful experience thank you!
What are the Verizon store hours at 8411 Preston Rd, Dallas?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon at Preston Rd offer in-store pickup?
Yes, this Verizon location offers in-store pickup for orders placed online.
Can I get technical support or device troubleshooting at this Verizon store?
Yes, appointments are recommended for technical support, device troubleshooting, or account maintenance at this Verizon store. You can schedule one at Verizon.com/appointments.
Is it safe to shop in-store at the Verizon on Preston Rd during the pandemic?
Yes, the store is open with safety measures in place. Customers are encouraged to wear face coverings when visiting to protect themselves and store employees.
How can I schedule an appointment at Verizon on Preston Rd?
You can schedule appointments for device assistance or account help online at Verizon.com/appointments.
What is the main phone number to contact Verizon at Preston Rd in Dallas?
You can reach the Verizon store at +1 214-210-1078.
Where can I buy devices online and pick them up at the Preston Rd Verizon store?
You can shop online and pick up your devices and accessories through their website: http://www.verizon.com/stores/texas/dallas/preston-center-tx-R00000344256
What nearby salons are close to the Verizon Preston Rd store?
Nearby salons include Queen Bee Salon & Spa and Form, both offering beauty and spa services. They are convenient for customers to visit before or after shopping at Verizon.
Are there any banks near the Verizon store on Preston Rd?
Yes, PNC, First United Bank, and Oakwood Bank are located nearby, making it easy for customers to manage financial tasks in the area.
What nearby dining options are available near Verizon on Preston Rd?
Jersey Mike's Subs and Baskin-Robbins are nearby, offering quick dining options for customers visiting the Verizon store.