Our stores are open so you can shop safely. We encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Visit Verizon.com/appointments to schedule an appointment. Order on-line and pickup devices and accessories through our website. For the safety of our customers and employees, we encourage customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
I was going to switch from T-Mobile to Verizon and now I'm not because I came to the store. Don't bother if you're normal.
DC
Danica Calvert
Jan 30, 2026
5.0
Robby (Robert H.) was so kind and patient with me when going over all the options for getting a new phone. He explained everything in detail. Helped me figure out exactly what plan was the best fit for me needs and price range. He’s super knowledgeable and got me fully set up with a new phone! Definitely recommend asking for him at this location! Great to work with!
BC
Brian Carrasco
Jan 23, 2026
1.0
If I could give a 0 star rating I would. The manager Ashley was beyond rude, inconsiderate of my time, & lacked basic leadership skills. Wasted an entire hour of my time taking me through details I CLEARLY communicated I was not interested in, instead of immediately letting me know the item I was interested in was out of stock. I was informed 3 separate times the item was being checked on to find out there were 0 in stock. Do better at listening to your clients & make the customer journey more efficient. I don’t recommend EVER coming here
GM
Georgette March
Jan 20, 2026
5.0
I had the best experience at this Verizon store today! George and Mark helped me so much, and I am a little technically challenged so I really needed the help. They explained everything to me in detail with patience , I felt very comfortable and cared for! I can’t thank them enough! These 2 are a winning team!!! Verizon is very lucky to have them! I highly recommend them and this store!
What are the Verizon store hours at 8411 Preston Rd, Dallas?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon at Preston Rd offer in-store pickup?
Yes, this Verizon location offers in-store pickup for orders placed online.
Can I get technical support or device troubleshooting at this Verizon store?
Yes, appointments are recommended for technical support, device troubleshooting, or account maintenance at this Verizon store. You can schedule one at Verizon.com/appointments.
Is it safe to shop in-store at the Verizon on Preston Rd during the pandemic?
Yes, the store is open with safety measures in place. Customers are encouraged to wear face coverings when visiting to protect themselves and store employees.
How can I schedule an appointment at Verizon on Preston Rd?
You can schedule appointments for device assistance or account help online at Verizon.com/appointments.
What is the main phone number to contact Verizon at Preston Rd in Dallas?
You can reach the Verizon store at +1 214-210-1078.
Where can I buy devices online and pick them up at the Preston Rd Verizon store?
You can shop online and pick up your devices and accessories through their website: http://www.verizon.com/stores/texas/dallas/preston-center-tx-R00000344256
What nearby salons are close to the Verizon Preston Rd store?
Nearby salons include Queen Bee Salon & Spa and Form, both offering beauty and spa services. They are convenient for customers to visit before or after shopping at Verizon.
Are there any banks near the Verizon store on Preston Rd?
Yes, PNC, First United Bank, and Oakwood Bank are located nearby, making it easy for customers to manage financial tasks in the area.
What nearby dining options are available near Verizon on Preston Rd?
Jersey Mike's Subs and Baskin-Robbins are nearby, offering quick dining options for customers visiting the Verizon store.
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