VCA Preston Park Animal Hospital

4.4
165 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & KennelsVCA Animal Hospitals
VCA Preston Park Animal Hospital has proudly served the North Dallas, Plano, Carrollton, Addison, Frisco, Richardson and surrounding areas since 1983. We are committed to providing comprehensive, compassionate care and maintaining the highest AAHA (American Animal Hospital Association) standards. We proudly support our patients with preventive care including wellness programs for all life stages, dentistry, abdominal ultrasound, laser therapy, hands free radiology, and soft tissue surgery. We also offer same day appointments and drop off appointments. From pediatric puppy and kitten care to senior pet care, our team of six skilled veterinarians, licensed veterinary technicians, and caring support staff look forward to caring for your pet.

Location

VCA Preston Park Animal Hospital
18770 Preston Road, Dallas, TX
75252, United States

Hours

Reviews

4.4
165 reviews
5 stars
126
4 stars
16
3 stars
4
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion towards both pets and their owners, especially during difficult times.

Accessibility

Customers appreciated the ease of scheduling appointments and the ability to get in quickly, often on short notice.

Pricing Concerns

Several reviews mentioned high prices for services and medications, with some customers feeling that they were overcharged.

Mixed Experiences with Communication

While many reviews highlighted good communication from staff, there were also complaints about poor communication and unprofessional behavior from some employees.

Quality of Service

Overall, the quality of veterinary care was frequently commended, with many customers expressing satisfaction with the thoroughness and professionalism of the veterinarians.
  • RW
    RealllKittyMe Wu
    3 days ago
    5.0
    Had an appointment and went in this morning, and that was the most friendly VCA we’ve ever been to. My dog is really sensitive with hospitals, and they were very professional, patient, and respectful about that without any judgment. Valerie and Doctor Rebecca were extremely kind and professional. They explained everything clearly, checked in with us during the whole process, and made sure my dog felt safe and comfortable. The clinic was clean, the front desk was welcoming, and the whole visit felt smooth and stress-free. We truly appreciate the care and will definitely come back in the future.
  • WP
    wolf pack
    Nov 3, 2025
    5.0
    This was an amazing place. My dog had an allergic reaction and. They made room to see her immediately. Understand my hysterical talking and immediately took her. They immediately treated her. Thank you
  • TH
    Tim H
    Sep 10, 2025
    5.0
    Real easy to get an appt due to the number of doctors they have. Switched vets because you could never get an appt. When a vet office says I can get you in for a visit in 2 weeks it is time to switch. Thanks for taking care of our Coco.
  • PP
    Panda squad m Panda
    Mar 4, 2021
    5.0
    We love this place! The staff could not be any more sweeter to our three dogs! The vets are caring and compassionate! Always there to problem solve when we need it... love it!

Frequently Asked Questions About VCA Preston Park Animal Hospital

What are the operating hours of VCA Preston Park Animal Hospital?

VCA Preston Park Animal Hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays. Note that every 3rd Wednesday of the month, the hospital is closed from 12:00 PM to 2:00 PM for staff training.

Where is VCA Preston Park Animal Hospital located?

The hospital is located at 18770 Preston Road, Dallas, TX 75252, USA.