VCA Lovers has cared for my dog for almost 5 years. They are competent and provide good service. There has been a recent turn to a "retailing strategy". You come in for a specific need, then you are offered a menu of tests and other procedures on an iPad your dog DOES NOT NEED. I came in for two shots and the menu added to about $1,000. One test was $360 and what it was for was not clear. The other test I turned down (heartworm) was $160 - when I turned down this one I was offered a cheaper one at $80. Really? I will miss the vets from VCA Lovers but I won't be returning.
Many businesses use retailing strategies to increase revenue, but it is not effective if you lose your customers' trust.
AD
Aubrey D
Mar 24, 2025
1.0
I love the staff and vets but the VCA pricing since they took over is absurd. They tried to charge me over $1,000 per dog for teeth cleanings without extractions. Save your money and go to Midway Hollow Pet Clinic. Fair pricing… ended up being $950 total for both dogs with 3 extractions. Bummed to give a bad review but VCA is highway robbery pricing
JM
Judy Martin
Oct 26, 2022
5.0
They have always taken great care of my sweet cat!!!
MG
Michael T Guaraldi
Jan 13, 2019
5.0
The staff is amazing the doc is a great the atmospheres you're awesome if you haven't pet and you need Veterinary Care this place is my new favorite you got to go from the minute you walk in you feel welcome prices are reasonable really feel good about this Veterinarian Clinic you should too
Frequently Asked Questions About VCA Lovers Lane Animal Hospital
What are the operating hours of VCA Lovers Lane Animal Hospital?
The hospital is open Monday through Friday from 7:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
What types of pets does VCA Lovers Lane Animal Hospital care for?
They provide veterinary services for cats and dogs.
What veterinary services are offered at VCA Lovers Lane Animal Hospital?
The hospital offers a wide range of services including advanced care, dental care, allergy treatment, cardiology, diagnostics, surgery, immunizations, microchipping, pet boarding and grooming, and wellness exams among others.
Are there any payment options available at VCA Lovers Lane Animal Hospital?
Yes, they accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact VCA Lovers Lane Animal Hospital?
You can reach them by phone at +1 214-350-5696 or +1 214-983-8079.
Does VCA Lovers Lane Animal Hospital offer special promotions or first-time visitor incentives?
Yes, new clients can get a free first exam by using the coupon provided on their website.
What health and safety protocols does VCA Lovers Lane Animal Hospital follow?
Each VCA hospital, including this one, follows health and safety protocols based on healthcare best practices as well as state and local regulations.
Which nearby places can I visit before or after my appointment at VCA Lovers Lane Animal Hospital?
Nearby you can visit Lovers Lane Animal Medical Center for additional veterinary needs, or enjoy a meal at Zio Cecio, an Italian restaurant and wine bar. For pet boarding or grooming services, places like Pierre's Dog House or Kimberly's K9 Spa are close by.
Is there a convenient place for pet boarding near VCA Lovers Lane Animal Hospital?
Yes, Pierre's Dog House and K9 Club offer pet boarding services nearby, making it easy to arrange care for your pet while visiting the animal hospital.
Are there any pet grooming services close to VCA Lovers Lane Animal Hospital?
Yes, K9 Club and Kimberly's K9 Spa offer pet grooming services near the hospital for your convenience.