Many customers praised the staff for their kindness, empathy, and genuine concern for pets, especially during difficult times.
Knowledgeable Staff
Reviews frequently highlighted the expertise and professionalism of the veterinarians and support staff, who provided thorough explanations and addressed all concerns.
Mixed Experiences
While many customers had positive experiences, some reported issues with service consistency, communication, and pricing, indicating a decline in quality for certain visits.
Accessibility
Customers appreciated the clinic's ability to accommodate urgent appointments and the ease of scheduling, although some expressed frustration with long wait times for regular appointments.
Pricing Concerns
Several reviews mentioned high costs for services and medications, with some customers feeling that prices had increased significantly over time.
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Niousha Panahi
Aug 30, 2025
5.0
I recently took my cat, Yogi, for his annual exam, and I couldn't be more pleased with the experience. From the moment we arrived at VCA Katy Trail, we felt welcomed and cared for. Dr. McKenny was incredibly knowledgeable, professional, and kind, treating Yogi with such genuine compassion that it truly warmed my heart.
What impressed me the most was how Dr. McKenny and her amazing assistant took their time addressing all my questions with patience and clarity. Yogi barely noticed his shot, thanks to Dr. McKenny's gentle approach. She also provided invaluable advice on preventative care and diet, which gave me great peace of mind.
I feel incredibly lucky to have found VCA Katy Trail. Dr. McKenny’s dedication and warmth make all the difference, and I will definitely be returning for Yogi's future care. If you're looking for a veterinarian who truly cares, I highly recommend Dr. McKenny and her team.
CP
C P
Aug 2, 2025
5.0
Katy Trail Animal Hospital is great and a competent vet clinic. The staff and vets are excellent kind caring and knowledgeable always friendly. We took our dogs to them for 11 years, starting with two puppies with an illness that they soldiered on with us and helped us beat. These people love animals! Five stars
SP
Sam Pollak
Jul 28, 2025
5.0
I am so happy I found this place! This is the best vet clinic with the most empathetic people. I saw Dr. Snyder who is excellent. Everyone from the nurse to the receptionist made me and my pet feel very welcome. Kathy, Kristina, Elizabeth, and Daniel deserve their praises. Take your pet here for care and you will never want to take them anywhere else!
ZS
Zoe Scott
Jun 11, 2025
5.0
Went in for prescription flea medication. They were very quick, kind, and helpful.
GB
gail bradley
Jun 6, 2025
5.0
I love this place and most importantly Kelce Lou loves them too! I literally have to pull her out the door when we leave. I’ve never had a bad experience here. I’ve seen 3 of the vets and they have all been amazing and very helpful. The staff is wonderful, the communication and concern is above and beyond. I highly recommend them!
Frequently Asked Questions About VCA Katy Trail Animal Hospital
What are the main services offered at VCA Katy Trail Animal Hospital?
VCA Katy Trail Animal Hospital offers a broad range of veterinary services including acupuncture, dental care, cardiology, diagnostics, pet grooming, pet boarding, vaccinations, spay & neuter, and more to care for cats and dogs.
What are the hospital hours for VCA Katy Trail Animal Hospital?
The hospital is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 7:30 AM to 1:00 PM, and closed on Sundays.
Where is VCA Katy Trail Animal Hospital located?
It is located at 4151 McKinney Avenue, Dallas, TX 75204, USA.
What payment options does VCA Katy Trail Animal Hospital accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does VCA Katy Trail Animal Hospital have any special offers for new clients?
Yes, new clients can access a Free First Exam coupon by visiting their website.
Are there any nearby places I can visit before or after bringing my pet to VCA Katy Trail Animal Hospital?
Yes, you can visit Kozy Uptown for breakfast or brunch, or stop by Salum Restaurant or Maison Chinoise for a meal nearby.
Is there a gym or fitness center near VCA Katy Trail Animal Hospital if I want to work out before or after my visit?
Yes, Dallas Workout The Gym and SESSION Pilates are nearby fitness venues where you can exercise before or after your pet's appointment.
What are some nearby medical facilities near VCA Katy Trail Animal Hospital for family health care?
Nearby medical facilities include Baylor Family Medicine at Uptown and Baylor Scott & White Family Medicine - Uptown for general medical services.
What types of animals does VCA Katy Trail Animal Hospital primarily serve?
The hospital primarily serves cats and dogs.
How can I contact VCA Katy Trail Animal Hospital?
You can reach them by phone at +1 214-363-4463 or visit their website at https://vcahospitals.com/katy-trail.