Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & Kennels
VCA Bent Tree Animal Hospital is proud to be serving cats and dogs of far North Dallas, Texas including Addison, Carrollton, Plano and surrounding areas. We are committed to maintaining the highest standards and are accredited by the American Animal Hospital Association. As a full service hospital, we are happy to support our clients with preventive care, a top-of-the-line wellness program, nutrition counseling, dentistry, ultrasound, radiology, and surgery. We offer same day appointments and drop off appointments as needed. From pediatric puppy and kitten care to senior pet care, our friendly, knowledgeable veterinarians, veterinary technicians, and caring support staff look forward to caring for your pet at every stage of their life.
Location
Hours
Reviews
4.7
284 reviews
5 stars
239
4 stars
19
3 stars
10
2 stars4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for their friendliness, compassion, and attentiveness towards both pets and their owners.
Veterinary Expertise
Many reviews highlighted the thoroughness and knowledge of the veterinarians, particularly Dr. Chern and Dr. Gutierrez, who provided detailed explanations and effective treatment plans.
Customer Service
The front office staff received commendations for their helpfulness and efficiency, making the appointment process smooth and accommodating.
Mixed Experiences
While many customers had positive experiences, some reported issues with misdiagnoses, high costs, and perceived lack of attention during visits.
Long-term Trust
Several long-time clients expressed loyalty to the clinic, indicating a strong history of satisfactory care for their pets.
- JTJanet T.Nov 6, 20255.0First visit. Front desk staff were very professional and friendly. Vet tech was very thorough and really listened while taking notes. Dr Kimball was amazing. She listened to my concerns, answered questions and made recommendations.
- CSC ShortOct 29, 20255.0This was our first visit with our adopted dog. The entire staff (front office, techs, & vet) made the visit a very pleasant & positive experience. The questions were all addressed by the staff giving us information we could use now as well as in the future. Very happy to have them caring for our newest family member.
- BWBrenda W.Oct 22, 20255.0We've been coming here for 16 years.
- AZA ZunigaOct 1, 20255.0Staff is super friendly! They even have a cat friendly waiting area with Feliway spray to calm your cat while waiting for a room.
- EZErick ZunigaSep 12, 20255.0First time pet owner and took my kitten Finn. Andrea the Tech there was extremely kind and helpful the entire time likewise with Dr. Chern. They informed me about everything I needed to know and I had a wonderful time here!
Frequently Asked Questions About VCA Bent Tree Animal Hospital
What types of animals does VCA Bent Tree Animal Hospital care for?
We care for cats and dogs of all life stages, providing wellness and medical services.
What are the operating hours of VCA Bent Tree Animal Hospital?
We are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Are there any special closures during the week?
Yes, we are closed on Thursdays from 1 PM to 3 PM for a short break.
What kind of veterinary services does VCA Bent Tree Animal Hospital offer?
We offer preventive care, wellness programs, advanced dental care, surgery, diagnostics like ultrasound and radiology, among other services.
Is VCA Bent Tree Animal Hospital accredited or recognized by any organizations?
Yes, we are accredited by the American Animal Hospital Association and recognized as a Cat Friendly Practice by the American Association of Feline Practitioners.
What payment methods are accepted at VCA Bent Tree Animal Hospital?
We accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does VCA Bent Tree Animal Hospital offer any promotions for new clients?
Yes, new clients can use a coupon for a free first exam available on our website.
Where is VCA Bent Tree Animal Hospital located?
We are located at 3851 Frankford Road, Dallas, TX 75287.
What nearby places can help me find VCA Bent Tree Animal Hospital?
Nearby veterinarians like Turner Nancy DVM and pet services are close by, making it easy to find us on Frankford Road.
Are there any local spots near VCA Bent Tree Animal Hospital where I can relax or get food after my pet's visit?
Yes, you can visit nearby places such as HTeaO Dallas for tea and coffee, Preciosa Pizza And Restaurant for a meal, or Vail Donuts for a sweet treat.
What other services are available near VCA Bent Tree Animal Hospital for convenient errands or leisure?
Near our hospital, you’ll find services like Boost Mobile for telecommunications, Vail Cleaners for laundry, and several beauty salons including Nijira Braids and J. Mitchell’s Cut Studio.