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VCA Bent Tree Animal Hospital is proud to be serving cats and dogs of far North Dallas, Texas including Addison, Carrollton, Plano and surrounding areas. We are committed to maintaining the highest standards and are accredited by the American Animal Hospital Association. As a full service hospital, we are happy to support our clients with preventive care, a top-of-the-line wellness program, nutrition counseling, dentistry, ultrasound, radiology, and surgery. We offer same day appointments and drop off appointments as needed. From pediatric puppy and kitten care to senior pet care, our friendly, knowledgeable veterinarians, veterinary technicians, and caring support staff look forward to caring for your pet at every stage of their life.
Location
Hours
Reviews
4.6
286 reviews
5 stars
240
4 stars
19
3 stars
10
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for their friendliness, compassion, and attentiveness towards both pets and their owners.
Veterinary Expertise
Many reviews highlighted the thoroughness and knowledge of the veterinarians, particularly Dr. Kimball and Dr. Chern, who provided detailed explanations and care.
Customer Experience
The clinic is noted for creating a welcoming environment, with many customers expressing appreciation for the seamless and supportive experience during visits.
Communication
While most feedback was positive, some customers mentioned issues with pricing transparency and communication regarding services provided.
Long-term Trust
Several long-time clients expressed their loyalty to the clinic, indicating a strong history of satisfactory care for their pets.
- MBMello Bhebhe6 days ago1.0I went in on 1/6/2026 to pick up my dog’s regular Simparica—something he’s been on consistently. My dog was just diagnosed with lymphoma earlier that same day, and I explained that he is currently undergoing treatment. I also clearly stated that once he’s cleared, he will be getting his yearly vaccines. Instead of showing even an ounce of compassion, the Hispanic woman at the counter looked me dead in the eye and coldly said they would still need a heartworm test before releasing his medication. No empathy. No acknowledgment of what I had just shared. No apology. Nothing. I had literally just received devastating news about my dog’s cancer, and the complete lack of humanity was shocking. When you work with animals and their owners—especially in a veterinary setting—basic compassion should be the bare minimum. This interaction was the final straw and exactly why I moved my dog to a different clinic. If you don’t have a heart or the ability to treat people with kindness during extremely emotional moments, you should not be working with the public at all.
- JAJazmin A.Dec 3, 20255.0Brought my Pom Zoé, in for a couple of concerns that ended up being minor, everyone was super helpful and welcoming. I’d definitely recommend this location and Dr. Lorena Gutierrez, she’s great and we will be making her our puppy’s primary vet.
- BAben aNov 24, 20255.0such a great place the staff and doctors at vca bent tree are the best. while you are there they treat you like family working with us to come to a solution for our dogs that’s in his best interest . even when you leave they text you constantly checking in our furry friends which means the world. i couldn’t recommend a better place.
- JTJanet T.Nov 6, 20255.0First visit. Front desk staff were very professional and friendly. Vet tech was very thorough and really listened while taking notes. Dr Kimball was amazing. She listened to my concerns, answered questions and made recommendations.
- CSC ShortOct 29, 20255.0This was our first visit with our adopted dog. The entire staff (front office, techs, & vet) made the visit a very pleasant & positive experience. The questions were all addressed by the staff giving us information we could use now as well as in the future. Very happy to have them caring for our newest family member.
Frequently Asked Questions About VCA Bent Tree Animal Hospital
What types of animals does VCA Bent Tree Animal Hospital care for?
We care for cats and dogs of all life stages, providing wellness and medical services.
What are the operating hours of VCA Bent Tree Animal Hospital?
We are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Are there any special closures during the week?
Yes, we are closed on Thursdays from 1 PM to 3 PM for a short break.
What kind of veterinary services does VCA Bent Tree Animal Hospital offer?
We offer preventive care, wellness programs, advanced dental care, surgery, diagnostics like ultrasound and radiology, among other services.
Is VCA Bent Tree Animal Hospital accredited or recognized by any organizations?
Yes, we are accredited by the American Animal Hospital Association and recognized as a Cat Friendly Practice by the American Association of Feline Practitioners.
What payment methods are accepted at VCA Bent Tree Animal Hospital?
We accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does VCA Bent Tree Animal Hospital offer any promotions for new clients?
Yes, new clients can use a coupon for a free first exam available on our website.
Where is VCA Bent Tree Animal Hospital located?
We are located at 3851 Frankford Road, Dallas, TX 75287.
What nearby places can help me find VCA Bent Tree Animal Hospital?
Nearby veterinarians like Turner Nancy DVM and pet services are close by, making it easy to find us on Frankford Road.
Are there any local spots near VCA Bent Tree Animal Hospital where I can relax or get food after my pet's visit?
Yes, you can visit nearby places such as HTeaO Dallas for tea and coffee, Preciosa Pizza And Restaurant for a meal, or Vail Donuts for a sweet treat.
What other services are available near VCA Bent Tree Animal Hospital for convenient errands or leisure?
Near our hospital, you’ll find services like Boost Mobile for telecommunications, Vail Cleaners for laundry, and several beauty salons including Nijira Braids and J. Mitchell’s Cut Studio.