Cell Phone StoreTelecommunications Service ProviderTelephone Company
Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total Wireless in Dallas, TX. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we’re totally with you.
This was by far, the worst experience ever! I was supposed to be transferring my service from boost, 2 phone lines, to be exact. When I got home, I realized that they had made a mistake, one phone line was the wrong phone number altogether and the other was programmed to the wrong phone! When I returned to the store is when the customer service score went from 3 stars to zer0 stars in my book! Nancy was very rude, and cut me off saying "we will just proceed with the refund" followed by "unfortunately, because you got the phones for free, there is no money to refund you" so DONT FALL FOR FREE PHONE PROMO she told me the service for the 2 lines was non refundable on her end. I HAD JUST PAID $150 CASH so, I know the money was there! She then proceeded to be very rude and condescending at one point saying that I "was being cheap" ?? I guess for wanting them to deliver what the promo promised? RUDE, RUDE, RUDE !!
AR
armando rios
Sep 7, 2025
5.0
The service here is really good they gave me a good discount, the representative Ali helped me in transferring my service from cricket very smoothly, recommended this place
AR
Alexsi Rodríguez
Sep 5, 2025
5.0
Esta tienda me encanta una experiencia muy linda lo atiende muy bonito a uno
Total Wireless is located at 10560 Walnut St, Suite 600, Dallas, TX 75243, US.
What are the store hours for Total Wireless in Dallas?
Total Wireless is open from 10:00 AM to 8:00 PM Monday through Saturday and from 12:00 PM to 6:00 PM on Sunday.
Does Total Wireless require long-term contracts for their wireless plans?
No, Total Wireless offers wireless plans without long-term contracts, providing you with wireless freedom and flexibility.
Can I bring my own phone and keep my phone number when switching to Total Wireless?
Yes, you can bring your own phone and keep your current phone number when joining Total Wireless.
Which phone brands does Total Wireless offer?
Total Wireless offers a selection of Apple, Samsung, Motorola, and Google phones.
What network does Total Wireless use to provide coverage in Dallas?
Total Wireless operates on the Verizon network to ensure reliable coverage in Dallas, TX.
Are there any budget-friendly plans for family or multiple lines at Total Wireless?
Yes, Total Wireless offers budget-friendly Multiline plans, including an option to add a 4th line at no additional cost.
What nearby grocery stores are close to Total Wireless in Dallas?
Hiep Phong Supermarket and Chu Chu Grocery are nearby grocery stores that customers can visit before or after shopping at Total Wireless.
What dining options are available near Total Wireless?
Nearby dining options include Woo Mee Ok Korean BBQ, Hiep Phong BBQ, The Boiling Crab, and Pier 88 Boiling Seafood & Bar Dallas, perfect for a meal after visiting Total Wireless.
Are there any beauty salons or hair care services near Total Wireless?
Yes, Bella Hair and Wig, Addis Hair Design, and Nail Supply Inc provide beauty and hair care services near Total Wireless.