Geek Squad

3.1
32 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
9378 N Central Expy, Dallas, TX
75231, United States

Hours

Reviews

3.1
32 reviews
5 stars
16
4 stars
0
3 stars
0
2 stars
4
1 star
12
  • JL
    J F L
    Jan 7, 2023
    1.0
    Guy driving van in Mesquite on 635 was tailgating car I am a passenger in, we changed lanes to avoid a problem, he changed behind us and continued tailgating. We were finally able to get away from him, he passed us by, gave us a nasty look and yelled at us. This happened on northbound 635 near the Military/ Scyene Road exit today, January 7th, around 3:20pm. WE tried to call 911 but couldn't get thru. So freaking scary. Couldn't catch the van number, never got a good look at it.
  • JS
    James Sode
    Oct 13, 2021
    1.0
    Prison would be a nicer experience. Ordered them to help with a few minor issues. Took at least 45 minutes for them to understand the issue. Solutions were idiotic. Every step required me to wait an hour, they regularly just hang up rather than dealing with the issue. The solutions are childish. Anything difficult is beyond them Took 3 calls and an hour to get a refund.
  • MH
    Michael Hall
    May 24, 2021
    5.0
    They fixed my problem.
  • CM
    Chet Manley
    Feb 12, 2020
    1.0
    I just tried to do something extremely simple, drop off my computer for a power supply replacement. Tall thin black man in Geek Squad then started coming up with multiple reasons why that would be a problem. I told him if it was going to be such an inconvenience I would go somewhere else and thanked him for his time. Horrible customer service.
  • RP
    Robert Philip
    Aug 29, 2017
    5.0
    My experience has actually been quite good. Even with no appointment, wait times have been short, geeks have been knowledgeable and pleasant, facility has been clean and costs reasonable. Difficult to ask for more!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Dallas offer?

Geek Squad at Best Buy in Dallas offers tech repair, setup, and support services including computer, cell phone, appliance, and television repairs as well as data recovery and computer support.

Where is Geek Squad located in Dallas?

Geek Squad is located at 9378 N Central Expy, Dallas, TX 75231, United States.