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Dyson Store & Service Center

4.3
(552 reviews)

Business Details

8020 Park Lane, Dallas, TX
75231, United States
(214) 556-1774
https://www.dyson.com/demo-stores

About

Electronics StoreDyson
Discover Dyson engineering and innovation first hand in Dyson stores. Explore our latest technology, enjoy exclusive in-store services, and get personalized support from Dyson Experts

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Dyson Store & Service Center
8020 Park Lane, Dallas, TX
75231, United States

Hours

Reviews

4.3
552 reviews
5 stars
431
4 stars
21
3 stars
13
2 stars
7
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, particularly Ryan and Jonathan, for their helpfulness and professionalism during repairs and inquiries.

Product Issues

Several reviews highlighted frustrations with product reliability, including vacuum cleaners and hair dryers failing shortly after purchase, leading to disappointment with Dyson's quality.

Warranty Concerns

Customers expressed dissatisfaction with the warranty process, citing difficulties in obtaining replacements and long wait times for service.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about unhelpful service and poor communication, particularly regarding warranty claims and product returns.
  • GW
    George Wang
    3 days ago
    5.0
    Mark and Mario are very professional when answering our questions and introducing the products. Good experience visiting the store and seeing the new products.
  • MM
    Muhammad Malik
    6 days ago
    1.0
    Not worth the money. Bad customer service and product is over priced
  • AA
    Anna Attaway
    Feb 21, 2026
    5.0
    Ryan, the lead tech, was so friendly and professional. He cleaned my Dyson blow dryer, and the service your blow dryer for free!! Highly recommend visiting the store
  • NC
    Nicole Curtright
    Feb 15, 2026
    5.0
    Dropped in to have my airwrap repaired without much idea on what that looked like, or if it were possible. Ended up being fixed in 15 minutes or less. So easy and helpful. Highly recommend stopping by if you’re experiencing any issues with your Dyson product.
  • AM
    Allen Mondell
    Feb 14, 2026
    5.0
    I was really impressed with how helpful the people were at the store. I certainly would go again if I had any problems, Thank you for being as helpful as you were.

Frequently Asked Questions About Dyson Store & Service Center

What products does Dyson Store & Service Center offer?

The store offers Cordless and Upright Vacuum Cleaners, Air Purifiers, Humidifiers, Hair Dryers, Hair Stylers, Lighting, and Hair Straighteners.

What services are available at Dyson Store & Service Center?

They provide repair services for Vacuum Cleaners, Air Purifiers, Humidifiers, Hair Dryers, and Hair Stylers.

Brand Certified Facts from Dyson Store & Service Center

Dyson Store & Service Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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