Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some representatives praised for their helpfulness while others were described as rude and unprofessional.
Staff Attitude
Several reviews highlight issues with staff attitude, including unhelpfulness and a lack of professionalism, particularly from certain employees.
Service Efficiency
Customers reported slow service and long wait times, with some expressing frustration over being left on hold or having to return multiple times for simple transactions.
Product Availability
There were complaints about the lack of available phones and issues with payment methods, particularly regarding cash transactions.