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Apple Knox Street

3.8
(2056 reviews)

Business Details

3101 Knox Street, Dallas, TX
75205, United States
(214) 520-8532
https://www.apple.com/retail/knoxstreet

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Knox Street
3101 Knox Street, Dallas, TX
75205, United States

Hours

Reviews

3.8
2,056 reviews
5 stars
1,136
4 stars
287
3 stars
124
2 stars
87
1 star
422

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being dismissive or unprofessional.

Wait Times

Customers frequently reported long wait times for appointments and assistance, often exceeding expected durations.

Parking Issues

Parking at the location is consistently described as a challenge, with many customers expressing frustration over the lack of available spaces.

Product Knowledge

While some staff demonstrated excellent product knowledge and assistance, others were noted for being unhelpful or lacking engagement.
  • EC
    Elizabeth Cuellar
    3 days ago
    1.0
    -1⭐️ I went for password reset assistance & because it was "late" after 6 and no appointment scheduled, i could get any help. Sad they don't assist all the way through your process or pass you on to next person, when one is there for troubleshooting or resetting problems,smh, plenty of employees just a lack of work ethic. But don't let it be an upgrade, they are quick to sell you a product. Never ever going back.
  • SR
    Samuel Rodriguez
    4 days ago
    4.0
    Thanks for fixing my phone, but as much money as Apple makes please supply couches in the waiting area, super uncomfortable not having back support while waiting. 🙏
  • LW
    Linda Walker
    5 days ago
    1.0
    Went to this store on 2/26/28 for help. None was given. My daughter phone locked her out. In stead of giving me some encouraging help. I feel a no nonsense attitude was given 😠 In my eye site very poor service. My daughter was very saddened as well. She is handicap, she feels like they discounted her. She said mom; i felt like they could have helped me if they really wanted to.
  • RK
    Rb K
    6 days ago
    3.0
    No parking for customers
  • RH
    Rodrigo Haidar
    Feb 3, 2026
    5.0
    I needed to buy something fast and I did it. No one trying to push different products or accessories. Store was clean and we'll organized. Pretty straight forward experience and that's what I was looking for.

Frequently Asked Questions About Apple Knox Street

What products can I shop for at Apple Knox Street?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Knox Street.

Does Apple Knox Street offer technical support?

Yes, technical support is available at the Genius Bar inside Apple Knox Street.

Brand Certified Facts from Apple Knox Street

Apple Knox Street partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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