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Apple Knox Street

3.8
(2082 reviews)

Business Details

3101 Knox Street, Dallas, TX
75205, United States
(214) 520-8532
https://www.apple.com/retail/knoxstreet

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Knox Street
3101 Knox Street, Dallas, TX
75205, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

3.8
2,082 reviews
5 stars
1,145
4 stars
290
3 stars
125
2 stars
87
1 star
435
  • JH
    Josh Howard
    2 days ago
    4.0
    Parking was difficult, mostly bc construction, but service was excellent and attentive.
  • JJ
    Jay jay
    3 days ago
    1.0
    I came to the Apple Store on Knox. It’s called Apple Store Knox Street and today I was discriminated against because of my skin tone. I had a pick up order. I provided all information needed to retrieve the pick up order provided that to the employee and was then move removed from the store by police because the employee chose pride over customer service. I then had to call Dallas 911 just to have them come and retrieve my product for me that I paid for my iPhone 17 your newest product and you know how expensive that product is. I spent money just to be treated like I’m nobody and I am a paying customer. I am not OK with this. Apple has Failed to deliver Great customer service and I feel discriminated against. I’ve never been treated like this by Apple until today at 3101 Knox st Dallas Tx. Don’t spend your money here they’re racist and discriminate against black men. I can’t believe I had to call 911 just to get a product I paid for after providing necessary information to verify.
  • AC
    Austin Corwin
    6 days ago
    5.0
    I came into this store frustrated after spending six hours going back and forth with Verizon and AppleCare trying to figure out why my phone wouldn’t activate. The techs and the manager here were able to quickly identify the issue, AppleCare had sent me a carrier locked replacement phone. They walked me through everything and helped me get it moving toward a resolution, saving me from having to wait another two weeks for AIG(AppleCare’s 3rd party theft insurance) to send yet another replacement. I really appreciate their patience and problem solving. Huge thanks to the team here.
  • TJ
    Tabitha Jacobson
    Apr 20, 2026
    5.0
    Toukie is the Best! I walked in with an issue that turned out to be an issue with my carrier. She stayed on the phone with AT&T the whole time, till the issue was resolved. She did all this while assisting 2 other people. She’s awesome. Thank you!
  • AA
    Anna
    Apr 17, 2026
    5.0
    Want to give a shoutout to the staff, technical and not, who were working alongside me to address an issue. big thanks to Alex and Anna for their patience and for going above and beyond to help

Frequently Asked Questions About Apple Knox Street

What products can I shop for at Apple Knox Street?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Knox Street.

Does Apple Knox Street offer technical support?

Yes, technical support is available at the Genius Bar inside Apple Knox Street.

Brand Certified Facts from Apple Knox Street

This information is certified by Apple Knox Street and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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