Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brookelyn, Donna, and Morgan.
Efficiency
Several reviews highlighted the quick and efficient service provided, with customers noting fast processing times and minimal wait.
Mixed Experiences
While many reviews were positive, there were also complaints about issues with order processing and customer service at times, indicating inconsistency.
Professionalism
Customers appreciated the professionalism of the staff, particularly in handling phone upgrades and technical issues.
CW
Cathey Wilson
6 days ago
4.0
Very helpful and opened til 7pm.
SP
Steve Perry
Feb 13, 2026
5.0
The experience was great. Brooklyn took very good care of me and my wife. She was very professional and helped make the change to a new phone very easy.
CJ
Christopher Jones
Dec 23, 2025
5.0
I didn't have to wait in line. the lady that was very helpful. thanks so much
GG
Garrett Graupner
Dec 17, 2025
5.0
Great staff very helpful and very patient. I highly recommend.
JW
Janet Whorton
Dec 15, 2025
5.0
Absolutely great care taken with each Clint. Brooklyn is the best . Kind , patient and caring. Extremely knowledgeable about each phone .