Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brookelyn, Donna, and Morgan.
Efficiency
Several reviews highlighted the quick service and efficiency in handling customer needs, with many customers noting they were in and out in a timely manner.
Mixed Experiences
While many reviews were positive, there were also complaints about issues with order processing and customer service at times, indicating inconsistency in experiences.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
CJ
Christopher Jones
Dec 23, 2025
5.0
I didn't have to wait in line. the lady that was very helpful. thanks so much
GG
Garrett Graupner
Dec 17, 2025
5.0
Great staff very helpful and very patient. I highly recommend.
JW
Janet Whorton
Dec 15, 2025
5.0
Absolutely great care taken with each Clint. Brooklyn is the best . Kind , patient and caring. Extremely knowledgeable about each phone .
SG
sarah grissett
Nov 24, 2025
5.0
brookelyn is always welcoming & helpful!!
KF
Kathy Fullerton
Oct 7, 2025
5.0
Russell Cellular in Dangerfield is the best. Brookelyn goes above and beyond with her knowledge and customer service!