Business Details
About
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Cypress, TX location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
483 reviews
5 stars
430
4 stars
15
3 stars
10
2 stars4
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, helpfulness, and knowledge, particularly highlighting Luz and Salman for their exceptional service.
Mixed Experiences
While some customers had positive interactions, others reported issues with account management and unprofessional behavior from certain staff members.
Efficiency
Several reviews noted quick service and efficient problem resolution, with customers appreciating the speed of transactions and assistance.
Online Orders
Customers expressed frustration with the process of placing online orders and picking them up in-store, citing issues with order accuracy and additional charges.
- AMAsta MeinnDec 22, 20255.0Luz was very professional and helpful in getting us the services we wanted!
- TCTania CavazosDec 17, 20251.0You are better off doing your order online than in store. I got locked out of the account and unfortunately I had to go in person. They added extra features to my account that I did not request. The employee said they were going to credit my account 400 or 600 I cant remember y I have no clue needles to say my bill is outrageous and it is 70 more than what I originally got online. First bill almost 400 like what the heck. Avoid this store.
- DGDiane GonzalesDec 3, 20255.0It wad a pleasure working with the associate. He was professional and very knowledgeable with his store and phone.
- BDBart DufreneNov 9, 20255.0I was visiting from out of town and couldn't remember how to get Google navigation off night mode, went to this Verizon store for help. Salman the store manger helped me. Very friendly and helpful. He took the to shown how to go back thru the to do my choice settings. I would definitely go back to this store when visiting if any help is needed . The service is as expected and even a beyond . This store is a 5 out of 5. Good job Mr Salman Khan.
- TFTanya FobbsNov 3, 20255.0⭐️⭐️⭐️⭐️⭐️ I want to give a huge shoutout to Luz at the Verizon store, she was absolutely amazing! From the moment my daughter and I walked in, Luz went above and beyond to help us get my phone turned on. She was incredibly patient, kind, and knowledgeable throughout the entire process, never giving up even when things got complicated. What truly impressed me was her dedication — she even followed up the next day with a phone call to make sure Verizon had activated my services as promised. That level of care and commitment is rare, and it made all the difference. Because of Luz, Verizon has gained a forever customer. Thank you, Luz, for your outstanding service and genuine kindness!
Frequently Asked Questions About Verizon
What types of products and services does Verizon in Cypress, TX offer?
Verizon Authorized Retailer provides smartphones, iPhones, iPads, tablets, Apple Watches, Fios services, unlimited wireless plans, monthly discounts, and more at their Cypress location.
What are the operating hours for Verizon in Cypress, TX?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 4:00 PM.
Does Verizon in Cypress offer in-store pickup?
Yes, in-store pickup is available for customers at this location.
Is the Verizon store in Cypress wheelchair accessible?
Yes, this Verizon store has wheelchair accessible entrances and parking.
What payment methods are accepted at the Verizon store in Cypress?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Verizon in Cypress require appointments for shopping or services?
No, appointments are not required for shopping or services at this store.
What is the phone number and email to contact Verizon in Cypress?
You can reach the store by phone at +1 832-427-5613 or via email at stores@yourwirelessinc.com.
Are there any popular dining options near the Verizon store in Cypress?
Yes, nearby dining options include Grato Italian Restaurant, Osaka Sushi and Hibachi House, Jack in the Box, Charleys Cheesesteaks, Arby's, and Mexpozole Restaurant, offering a variety of cuisines from Italian to Japanese and Tex-Mex that customers can enjoy before or after their visit.
What other retail stores or services are located near Verizon in Cypress?
Nearby retail and service options include ecoATM for device recycling, Coinme for currency exchange, Family Dollar for discount shopping, Mattress1One for mattresses, and Model Nails for beauty services.
What nearby services can help with transportation or travel around the Verizon location?
Nearby travel-related services include LAFALOT PARTY BUS offering limo services and FM 529 & Fry Rd, which includes fast food and seafood options convenient for travelers.