Business Details
26036 Highway 290, Cypress, TX
77429, United States
Certified by Verizon • Feb 22, 2026
(281) 373-9420
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/texas/cypress/cypress-mill-247101
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Cypress for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.6
467 reviews
5 stars
242
4 stars
55
3 stars
36
2 stars
25
1 star
109
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Brandon received numerous positive mentions for his helpfulness and professionalism, while other staff members were criticized for rudeness and poor service.
Customer Service
Many customers reported long wait times and inadequate assistance, with some expressing frustration over being ignored or receiving incorrect information.
Store Experience
The store was described as understaffed and disorganized, leading to negative experiences for customers, including issues with service and product availability.
Positive Interactions
Despite the negative feedback, several customers highlighted exceptional service from specific employees, indicating that positive experiences can occur.
- KVKeshav V6 days ago1.0Big No to this place. Poor Customer Service and No Accountability at Verizon!!! Better visit other Verizon store at Barker Cypress road which is customer friendly and great staff! Very disappointed with this Verizon store and the staff behaviour towards customers. Customer service scheduled in store appointment, but when I arrived, the store staff and manager refused to help and told me to call customer service again. Poor coordination and no accountability. I regret switching from AT&T. I won’t be returning to this location. My biggest regret was to visit to this place and the experience i had .
- ALANIKA LECLEREFeb 14, 20261.0I made on meta an appointment for the ray ban meta display glasses because the locations are so limited they told me this store was my nearest location but still I drove over 1 hour to get there just to find out the guy was gone even though I had an appointment, still the person who told to me I forgot to ask for his name but he was black, short, bearded guy with an attitude told me I need to get a new appointment not caring about the fact all the time, gas and energy I expended and still I told him that I want at least to see the product and try it he said I can’t because they need to measure the wrist band and I saw the measurement band was right there and also the product to try by myself if I wanted too, at the end I was able by myself to measure my wrist and try out the product that was usually available for purchase and so I bought it but just because I didn’t let them turn me off I still want to know how they have such an unprepared team there specially when Verizon takes very seriously their hiring process but yes Make sure you go to this location ready to do everything by yourself and being knowledgeable because some people there are useless
- JJJasmineFeb 4, 20265.0Brandon was very knowledgeable, and customer service was A1. Meta let's goooooooo!!!
- IQImran QureshiJan 29, 20265.0Brandon from meta was great! I got the pair of glasses I wanted!
- SBSteven BostickJan 23, 20265.0Came all the way down to see Brandon from Meta. This 2 hour trip was totally worth it!!!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Cypress?
The Verizon store in Cypress is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Cypress offer in-store pickup for online orders?
Yes, you can place an order online and pick it up in store at the Cypress Verizon location.
Which smartphone brands are available at Verizon Cypress?
Verizon Cypress offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment at the Verizon store in Cypress?
Yes, you can schedule an in-store appointment either via the My Verizon app or through their website.
What products and services does Verizon Cypress offer for businesses?
They provide business cell phones, mobile hotspots, tablets, laptops, and various mobile, internet, and voice plans.
What payment methods are accepted at Verizon Cypress?
Verizon accepts payments via check, debit card, and mobile NFC payments; they do not require cash only.
Which nearby places can I visit for dining before or after shopping at Verizon Cypress?
Near Verizon, you can enjoy meals at Sonic Drive-In, Taste of Asia (Chinese restaurant), Ichiru Ramen & Sushi (Japanese restaurant), Bangkok Bistro (Thai restaurant), and Denny's for breakfast and brunch.
Are there any fitness centers close to the Verizon store in Cypress?
Yes, Planet Fitness gyms are nearby if you want to visit before or after your Verizon trip.
Where can I find other retail stores near Verizon Cypress?
Nearby retail options include Payless ShoeSource for footwear, GNC for vitamins and supplements, Hobby Lobby for arts and crafts, and RadioShack for electronics.
What optical services are available near the Verizon store in Cypress?
You can visit My Eyelab and Stanton Optical which are nearby for eye care and eyewear needs.
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Certified February 22, 2026Yext Knowledge Graph
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