Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Cypress for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
323 reviews
5 stars
154
4 stars
46
3 stars
28
2 stars
14
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with many customers reporting poor experiences, including rudeness and lack of assistance, while others praised specific employees for their helpfulness.
Store Experience
Customers frequently mentioned long wait times and disorganization within the store, leading to frustration and dissatisfaction.
Employee Attitude
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of engagement with customers.
Positive Interactions
Despite negative feedback, some customers reported excellent service from specific employees, indicating that experiences can vary significantly.
Store Management
There are complaints about the management's handling of customer issues and overall store operations, contributing to a negative perception of the location.
- APAngel PerezNov 17, 20255.0This was without a doubt the most pleasant experience I’ve had at a mobile carriers store. I was assisted by Wilson Mandujano, and not once did he ever stumble on any question I asked. I came in to consider changing providers , and I didn’t really have any intention of switching at that moment, but Wilson’s knowledge and professionalism was enough to win me over. The plans are great and I’m so happy I decided to randomly go in. I also met some of the higher ups from McAllen that were visiting the store, and talk about a professional / family oriented feeling type of team. Very impressed. I hope to be a Verizon customer for many years to come!
- KGKirsten GibsonOct 25, 20251.0tried to call the number and it doesn’t even send you to someone from the store it’s just a stupid robot. called t-mobile immediately got connected with someone from the store i called. ridiculous.
- RRRegan ReedOct 9, 20251.0Not for this store. But the corporate customer support line at Verizon is impossible to use. All I want to do is pay my last bill.
- MKMary KyleOct 4, 20255.0My husband and I came in today to upgrade our plans and phones. Leo helped us out and did a great job. He was friendly, efficient, and professional. We would definitely come back for help!
- BABladimir AmayaSep 29, 20255.0This place doesn’t have as good ratings as other locations but I was well taken care of when I visited
Frequently Asked Questions About Verizon
What are the Verizon store hours in Cypress?
The Verizon store in Cypress is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Cypress offer in-store pickup for online orders?
Yes, you can place an order online and pick it up in store at the Cypress Verizon location.
Which smartphone brands are available at Verizon Cypress?
Verizon Cypress offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment at the Verizon store in Cypress?
Yes, you can schedule an in-store appointment either via the My Verizon app or through their website.
What products and services does Verizon Cypress offer for businesses?
They provide business cell phones, mobile hotspots, tablets, laptops, and various mobile, internet, and voice plans.
What payment methods are accepted at Verizon Cypress?
Verizon accepts payments via check, debit card, and mobile NFC payments; they do not require cash only.
Which nearby places can I visit for dining before or after shopping at Verizon Cypress?
Near Verizon, you can enjoy meals at Sonic Drive-In, Taste of Asia (Chinese restaurant), Ichiru Ramen & Sushi (Japanese restaurant), Bangkok Bistro (Thai restaurant), and Denny's for breakfast and brunch.
Are there any fitness centers close to the Verizon store in Cypress?
Yes, Planet Fitness gyms are nearby if you want to visit before or after your Verizon trip.
Where can I find other retail stores near Verizon Cypress?
Nearby retail options include Payless ShoeSource for footwear, GNC for vitamins and supplements, Hobby Lobby for arts and crafts, and RadioShack for electronics.
What optical services are available near the Verizon store in Cypress?
You can visit My Eyelab and Stanton Optical which are nearby for eye care and eyewear needs.