Geek Squad

2.9
19 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
25525 Highway 290, Cypress, TX
77429, United States

Hours

Reviews

2.9
19 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
2
1 star
8
  • PP
    PC
    Aug 13, 2025
    1.0
    Horrible Horrible Horrible place, wasted hours to be told that they can't do shit, do not waste your time here
  • MA
    Mikka Arrington
    Jan 8, 2024
    5.0
    It is always helpful to have a tech geek!
  • RL
    Russell Lamson
    Jun 1, 2023
    2.0
    This is a review for the GEEK Squad Back story: Dropped my computer off for over a week (mostly because every other day I was made aware of things I needed to buy in order to make progress on my computer so no issues there as I understand this part and this is not what the review is about). My complaint: Yesterday I dropped my computer off and was told it would have "priority status". I returned it after having work done (replacing the graphics card and power supply, which made it work until it was under too much load because the fans were not turning on so it over heated). With that being said, it could have been done today had they called me and let me know that they were waiting on a piece that I had that he found out he needed earlier today. I was ONLY made aware of this because I called up to check on my PC because I had not heard anything from them (which they called every other time to let me know how things were going and what I needed to do) and was told it would be done today by someone who checked it in . Long story short, it will not be done today because they did not make a simple phone call to let me know that I had something they needed to complete the job and probably would not have called me at all this day, prolonging the stay of my PC from what I was told. Bottom line, make sure you call in order to receive updates about your stuff so that the process can move forward in a timely manner since it probably would have added another day or two if it was not for me calling and checking in on my own stuff. ***This review is solely based on the experience today (being that a simple phone call did not happen in which it could have been finished today like I was told when I dropped it off). Experience for the overall process of fixing it has been better.***
  • KM
    Ken Morris
    Apr 18, 2023
    5.0
    Very good everything. The atmosphere, the service and staff, and best of all, the chicken fried steak, mash potatoes, gravy, the kernel corn, the dinner roll, and the unsweetened tea. I can't talk about the rest of the food because when my wife and I go there, we keep blowing our diet and getting the same thing, as listed above. But, one day, we plan on getting something else..... In reality,,, probably not.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Cypress provide?

Geek Squad offers tech repair, setup, and support services, including computer, cell phone, appliance, data recovery, and television repairs.

How can I schedule a service appointment with Geek Squad Cypress?

You can schedule service appointments either in store at 25525 Highway 290 or online through their website.