Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, others reported poor service and lack of attention from employees.
Product Availability
Several customers noted limited stock and selection of items, expressing frustration over not finding desired products.
Installation Services
Installation services received positive remarks for professionalism and efficiency, particularly in car audio installations.
Geek Squad Issues
Multiple reviews highlighted dissatisfaction with Geek Squad services, citing poor technical support and customer service experiences.
Store Experience
Overall store experience varied; some customers enjoyed their visits and found the environment welcoming, while others felt ignored and encountered unhelpful staff.
A2
Alex 22
5 days ago
1.0
This store is garbage. I asked 4 different workers for help and no one helped me . I will never visit this store again . Management sucks .
BB
Brian Beltran
6 days ago
4.0
Friendly staff, is a small best buy so make sure to search online if you are looking for a product to make sure they have it.
GG
Gerardo Gaytan
Nov 14, 2025
1.0
Poor customer service! Was here for 30 minutes no services as i asked twice to get help and no one came they help other customers that just camed in the door and left me standing even after talking to supervisor
AA
Andrew
Nov 5, 2025
5.0
I purchased a Samsung 75" TV, and a Samsung soundbar. I did a ton of research, and came into the store to make my purchase. I couldn't be more pleased with the customer service, and the technological knowledge that I received from Sean. He was extremely helpful. I highly recommend him, if you're looking for a new entertainment system for your home. He went above and beyond, and service like his, is hard to find these days. If I were his manager, I'd give him an increase in pay, for the way he caters to customers. Absolutely stellar. Thank you, Sean!
KY
Katie Youngblood
Nov 2, 2025
5.0
The gentlemen that helped us in the car stereo department were super helpful and knowledgeable about the product on the shelf! They are very honest and enjoy their job, so you know their work is quality. My husband is very knowledgeable and experienced in the car world and he was very impressed by their knowledge and was very pleased with their work. And my husband is a very critical guy when it comes.to automotive projects. Not only that, but they helped me warranty my radio that stopped working after almost only 3 years. The Best Buy manager is also a good person! Thanks guys! You guys are wonderful!
What types of products can I find at Best Buy in Conroe, TX?
You can shop for TVs, computers, appliances, cameras, phones, home electronics, and more at Best Buy Conroe.
What are the operating hours for Best Buy in Conroe?
Best Buy Conroe is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Conroe offer curbside pickup or in-store shopping?
Best Buy Conroe offers in-store shopping and same day pickup, however, it does not currently provide curbside pickup.
Can I get my electronics repaired at Best Buy Conroe?
Yes, Best Buy Conroe provides expert repair services including Geek Squad support for electronics repair.
What payment methods does Best Buy Conroe accept?
Best Buy Conroe accepts debit cards and checks; cash is not required exclusively.
Is there an electronics recycling program available at Best Buy Conroe?
Yes, Best Buy Conroe offers recycling services for electronics.
How can I find Best Buy Conroe when visiting nearby places like Target Conroe or Geek Squad?
Best Buy Conroe is conveniently located near Target Conroe and Geek Squad, making it easy to shop for electronics and other products during your visit to these nearby stores.
Are there dining options near Best Buy Conroe for a meal before or after shopping?
Yes, nearby dining options include Schlotzsky's, Five Guys, and Cinnabon at Schlotzsky's, perfect for grabbing a meal or snack when visiting Best Buy Conroe.
What pet care services are close to Best Buy Conroe?
Nearby pet care options include Animal Hospital and Emergency Clinic of Conroe, Animal Emergency Clinic of Conroe, TimelessTails pet grooming, and Pet Supplies Plus Conroe for pet supplies.
Where can I enjoy coffee near Best Buy Conroe?
You can visit Starbucks located near Best Buy Conroe for coffee and beverages before or after your shopping trip.