Best Buy

4.1
3596 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
501 Interstate 45 S, Conroe, TX
77304, United States

Hours

Reviews

4.1
3,596 reviews
5 stars
2,019
4 stars
779
3 stars
365
2 stars
126
1 star
307

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, others reported poor service and lack of attention from employees.

Product Availability

Several customers noted limited stock and selection of items, expressing frustration over not finding desired products.

Installation Services

Installation services received positive remarks for professionalism and efficiency, particularly in car audio installations.

Geek Squad Issues

Multiple reviews highlighted dissatisfaction with Geek Squad services, citing poor technical support and customer service experiences.

Store Experience

Overall store experience varied; some customers enjoyed their visits and found the environment welcoming, while others felt ignored and encountered unhelpful staff.
  • A2
    Alex 22
    5 days ago
    1.0
    This store is garbage. I asked 4 different workers for help and no one helped me . I will never visit this store again . Management sucks .
  • BB
    Brian Beltran
    6 days ago
    4.0
    Friendly staff, is a small best buy so make sure to search online if you are looking for a product to make sure they have it.
  • GG
    Gerardo Gaytan
    Nov 14, 2025
    1.0
    Poor customer service! Was here for 30 minutes no services as i asked twice to get help and no one came they help other customers that just camed in the door and left me standing even after talking to supervisor
  • AA
    Andrew
    Nov 5, 2025
    5.0
    I purchased a Samsung 75" TV, and a Samsung soundbar. I did a ton of research, and came into the store to make my purchase. I couldn't be more pleased with the customer service, and the technological knowledge that I received from Sean. He was extremely helpful. I highly recommend him, if you're looking for a new entertainment system for your home. He went above and beyond, and service like his, is hard to find these days. If I were his manager, I'd give him an increase in pay, for the way he caters to customers. Absolutely stellar. Thank you, Sean!
  • KY
    Katie Youngblood
    Nov 2, 2025
    5.0
    The gentlemen that helped us in the car stereo department were super helpful and knowledgeable about the product on the shelf! They are very honest and enjoy their job, so you know their work is quality. My husband is very knowledgeable and experienced in the car world and he was very impressed by their knowledge and was very pleased with their work. And my husband is a very critical guy when it comes.to automotive projects. Not only that, but they helped me warranty my radio that stopped working after almost only 3 years. The Best Buy manager is also a good person! Thanks guys! You guys are wonderful!

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Conroe, TX?

You can shop for TVs, computers, appliances, cameras, phones, home electronics, and more at Best Buy Conroe.

What are the operating hours for Best Buy in Conroe?

Best Buy Conroe is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.