Tells you one thing one day then the next day it is completely different. Are never on time and always find a way to either keep ur products or prolong any process to get products fixed.
MR
Matt Rodriguez
Oct 20, 2025
1.0
This place has terrible service, they lie up front about what fees are refundable to get you to believe it’s not a complete rip off then after they come to your house and leave 2 minutes later they say you owe them money even though the repair cost more then the appliance , Do Not Trust This Plaace Geek Squad Is A Scam!! SCAM!!!
DR
Doug Reno
Sep 28, 2025
5.0
Great job diagnosed and fixed my problem
MH
Madelyn Hunt
Aug 11, 2025
5.0
Explained problem in laymen’s terms. Very friendly. Excellent job!
CC
crisppyy_bacon
May 8, 2021
1.0
Brought my laptop in because the battery was drawing too much power so it short circuited itself to prevent damage (I now know this is common and can often be fixed by holding the power button for 10 seconds or pushing the battery reset pin hole on the back).
However, I was told there was no way it was my battery and that my motherboard was damaged. They immediately jumped to saying my computer needed to be completely wiped, and that it would take 8 weeks.
The geek squad members are not knowledgeable, and do not know how to run simple diagnosis tests to find a potential cause. They simply jump to the worst case scenario out of a lack of understanding of electronics.
Do not go here. Agent Kyle is terribly uneducated for this job. Sad since he’s an Aggie grad.