Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1652 W Henderson St in Cleburne, TX 76033
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
268 reviews
5 stars
205
4 stars
18
3 stars
14
2 stars2
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members like Brandi and Elexis, while others reported negative experiences with certain employees.
Employee Performance
Several employees received high marks for their knowledge and efficiency, particularly Brandi and Elexis, but there were complaints about rudeness from others.
Management Issues
Multiple reviews highlighted dissatisfaction with management, citing poor customer service and unprofessional behavior from the store manager.
Store Experience
Customers appreciated the welcoming atmosphere and helpful service at the Cleburne location, contrasting it with negative experiences at other Verizon stores.
- AWAshley WittDec 23, 20255.0Brandi is amazing! Every time I go in the store she is always helpful, knowledgeable and kind. She helped me out a ton this last time I went in when I didn't understand my bill. I really appreciate everything she has helped us with! Thank you so much Brandi!
- MLMary LambDec 17, 20254.0The guy that took care of my phone issue was very nice and professional.
- JWJeff WilsonOct 28, 20255.0Great customer service
- ESEddie SmallwoodOct 15, 20255.0Very competent service and very efficient!
- AGAlix GebhardtOct 7, 20251.0The employee named cam that works there is a horrible human and should probably not be interacting with customers.
Frequently Asked Questions About Verizon
What is Russell Cellular, and where is it located?
Russell Cellular is a Verizon Authorized Retailer offering the latest mobile phone technology, located at 1652 W Henderson St, Ste C, Cleburne, TX 76033.
What are the store hours for Russell Cellular in Cleburne, TX?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What brands of mobile devices does Russell Cellular offer?
Russell Cellular offers devices from Verizon, Samsung, Google, Apple, Motorola, and LG.
Does Russell Cellular provide in-store pickup services?
Yes, Russell Cellular offers in-store pickup service for your convenience.
What types of payment does Russell Cellular accept?
They accept American Express, Cash, Discover, Mastercard, and Visa payment options.
How can I contact Russell Cellular in Cleburne?
You can reach them by phone at +1 817-202-0808 or email at cleburne.tx@russellcellular.com.
Is there wheelchair access available at the Russell Cellular store?
Yes, the store has a wheelchair accessible entrance for customers.
Are appointments required to visit Russell Cellular?
No, appointments are not required to visit the store; walk-ins are welcome.
What nearby places can I visit in Cleburne when I come to Russell Cellular?
Nearby you can visit Katie Hair Salon for beauty services, Chili's Grill & Bar for dining, and Bank of America ATM for financial services.
Are there any beauty and spa services near Russell Cellular?
Yes, nearby beauty and spa options include French Nails, VIP Nails and Spa, and The Hair Palace, perfect for pampering before or after your visit.
What financial services are available near Russell Cellular?
Near Russell Cellular, you can find Edward Jones - Financial Advisor, Covington Credit, Western Finance, and Security Finance for financial and loan services.