Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1652 W Henderson St in Cleburne, TX 76033
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
264 reviews
5 stars
202
4 stars
17
3 stars
14
2 stars2
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for rudeness and lack of knowledge.
Employee Performance
Several employees, particularly Brandi and Elexis, were highlighted for their exceptional service, while others like Michael and Nathan received negative feedback for their attitude and performance.
Store Management
Management received significant criticism for poor customer service and handling of issues, with calls for improvement in management practices.
Store Hours
Customers reported issues with the store not being open during posted business hours, leading to frustration.
Overall Experience
While some customers had positive experiences and expressed satisfaction with their service, many others reported feeling unwelcome and dissatisfied with the assistance they received.
- JWJeff WilsonOct 28, 20255.0Great customer service
- ESEddie SmallwoodOct 15, 20255.0Very competent service and very efficient!
- AGAlix GebhardtOct 7, 20251.0The employee named cam that works there is a horrible human and should probably not be interacting with customers.
- TCTheodoore CheeverAug 13, 20255.0Mike was very knowledgeable, we will be returning for a new phone for my wife.
- JVJavier VivancoAug 13, 20255.0They were very helpful and got me started right away.
Frequently Asked Questions About Verizon
What is Russell Cellular, and where is it located?
Russell Cellular is a Verizon Authorized Retailer offering the latest mobile phone technology, located at 1652 W Henderson St, Ste C, Cleburne, TX 76033.
What are the store hours for Russell Cellular in Cleburne, TX?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What brands of mobile devices does Russell Cellular offer?
Russell Cellular offers devices from Verizon, Samsung, Google, Apple, Motorola, and LG.
Does Russell Cellular provide in-store pickup services?
Yes, Russell Cellular offers in-store pickup service for your convenience.
What types of payment does Russell Cellular accept?
They accept American Express, Cash, Discover, Mastercard, and Visa payment options.
How can I contact Russell Cellular in Cleburne?
You can reach them by phone at +1 817-202-0808 or email at cleburne.tx@russellcellular.com.
Is there wheelchair access available at the Russell Cellular store?
Yes, the store has a wheelchair accessible entrance for customers.
Are appointments required to visit Russell Cellular?
No, appointments are not required to visit the store; walk-ins are welcome.
What nearby places can I visit in Cleburne when I come to Russell Cellular?
Nearby you can visit Katie Hair Salon for beauty services, Chili's Grill & Bar for dining, and Bank of America ATM for financial services.
Are there any beauty and spa services near Russell Cellular?
Yes, nearby beauty and spa options include French Nails, VIP Nails and Spa, and The Hair Palace, perfect for pampering before or after your visit.
What financial services are available near Russell Cellular?
Near Russell Cellular, you can find Edward Jones - Financial Advisor, Covington Credit, Western Finance, and Security Finance for financial and loan services.