Best Buy

4.2
3758 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
11066 Pecan Park Blvd, Cedar Park, TX
78613, United States

Hours

Reviews

4.2
3,758 reviews
5 stars
2,162
4 stars
888
3 stars
330
2 stars
102
1 star
276

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness, others were criticized for being inattentive or unhelpful.

Product Availability

Customers noted issues with product availability and stock levels, with some items being out of stock despite being displayed.

Delivery Issues

Several reviews highlighted significant problems with delivery and installation services, including missed appointments and poor communication.

Store Environment

The store is generally described as clean and well-organized, with a good variety of products, although some customers experienced aggressive sales tactics.

Pricing

Customers appreciated competitive pricing and good deals, but some found the prices to be high for certain products.
  • DD
    Dylan
    4 days ago
    5.0
    Best team I’ve met at an electronic store. Quincy was incredibly knowledgeable, friendly and down to earth and helped me purchase a new laptop. Aidan explained Best Buy’s very impressive warranty and it’s definitely worth it if you’re buying expensive gear. James at checkout was helpful and humorous. I have never met a better team of people.
  • FV
    Fabiola vargas
    6 days ago
    5.0
    My experience at Best Buy was amazing thanks to Ali. His kindness, knowledge, and willingness to help truly made a difference. This is the kind of service that makes shopping enjoyable. Thank you for the excellent customer service!
  • BB
    Bell
    Dec 30, 2025
    5.0
    Stopped in a few days ago to get a security camera and I found one super quickly and easily! The store was well organized and clean and there was plenty of employees around to ask for help! Lots of range in their products too so I found a camera what was perfect budget and feature wise!
  • CB
    Candy Baez-Tijerina
    Dec 26, 2025
    5.0
    I went in looking for a last minute christmas gift. The associate in the cameras department was assisting another customer so I waited enough for him to realize I needed help. I walked away to give them some privacy and as soon as he was done with the other customer, he immediately came over to assist me. What great service I received (even though they don't carry the item I was looking for). Thank you!
  • KK
    Kevin
    Dec 21, 2025
    5.0
    Best Buy has always been one of my favorite stores. I enjoy checking out the new tech and exploring all they have to offer. At this particular store the staff is incredibly helpful. They pay attention to you and allow you to shop but will stop by to check on you temporarily if it looks like you have a question or need help in that moment. If not then they will leave you to it rather than hover over you to make a sell. The exact type of customer service experience consumers long for.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Cedar Park?

You can shop for TVs, computers, appliances, and more at Best Buy in Cedar Park.

What are the store hours for Best Buy at 11066 Pecan Park Blvd?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.