Verizon

3.8
449 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Cedar Hill for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
145 Fm 1382, Cedar Hill, TX
75104, United States

Hours

Reviews

3.9
361 reviews
5 stars
205
4 stars
50
3 stars
26
2 stars
9
1 star
71
  • MM
    Michael Mawoad
    Sep 20, 2025
    1.0
    I had an extremely disappointing experience with Verizon’s customer service. On Thursday, I called to confirm the store’s opening hours for the next day and was told it opened at 8 AM. When I arrived promptly at 8 AM, a representative rudely informed me that the store only accepts appointments from 8 to 9 AM, even though there was just one customer ahead of me. I knew exactly what I needed and would have been quick, yet the representative slammed the door in my face, saying the store doesn’t open to the public until 9 AM. I have been a loyal Verizon customer for eight years, and this is how I am treated at a retail store? It’s disappointing and frustrating to see such rudeness in a customer-facing role. Verizon, please do better!
  • RS
    Richard Raynor Sr
    Sep 17, 2025
    5.0
    Great people.
  • LL
    Lorenzo
    Aug 7, 2025
    5.0
    Autumn is an amazing help when I stopped by, great costumer service, went an extra mile for me,drove 30 min just to get her costumer service.
  • VA
    Vatallio Abrams
    Jul 26, 2025
    4.0
    Everyone was very helpful .
  • DD
    Doyle Destinations
    May 28, 2025
    5.0
    Can't say enough good things for Brian's customer service. I went in to transfer my 95 year old dad's phone to my account. He helped me to navigate the entire process and stayed with us through the end. And we closed the store. That's how long it took and that's how patient he was. I liked that there was a que at this location that indicated how many people were in front of you. I ended up taking a couple of calls as we waited which was very helpful and efficient.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Cedar Hill?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon Cedar Hill store located?

It is located at 145 Fm 1382, Suite 100, Cedar Hill, TX 75104, USA.