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Verizon

3.8
(459 reviews)

Business Details

145 Fm 1382, Cedar Hill, TX
75104, United States
(972) 293-0960

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Cedar Hill for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
145 Fm 1382, Cedar Hill, TX
75104, United States

Hours

Reviews

3.8
459 reviews
5 stars
264
4 stars
53
3 stars
33
2 stars
15
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some praised individual representatives for their helpfulness and professionalism, others reported rude behavior and lack of assistance.

Staff Knowledge

Several customers highlighted knowledgeable staff who provided detailed assistance, but there were also complaints about unhelpful or uninformed employees.

Store Experience

Customers appreciated the clean and organized store environment, but some expressed frustration with long wait times and poor service during busy periods.

Product Issues

There were complaints regarding service reliability and issues with products, including internet service and phone activations.
  • KL
    Kensy Lopez
    2 days ago
    1.0
    The worst service I've ever had. Just to pay for a phone line, I waited almost two hours. They need to hire more staff. That's why I'm going to change places because even the service is useless. 😤😤😤
  • CC
    Clark
    Feb 9, 2026
    5.0
    Chase was very helpful in assisting me with a new phone
  • CM
    Carolyn M
    Jan 12, 2026
    5.0
    Senior Manager Steven Guerrero gave me great customer service I was so pleased with his professionalism and willingness to help me port over successfully.
  • TC
    The Coronado's
    Jan 6, 2026
    1.0
    Worst service ever. I had an appointment my phone had no network and no service they said there was nothing they could do gave me a phone number to call…. I literally had no service on my phone reason why I went into the store, so make that make sense, they were not busy they could have called and helped, why do we pay so much and have terrible customer service that can’t help.
  • NN
    Natalie
    Dec 28, 2025
    5.0
    Autumn was super sweet! very grateful for her assisting me and my family on upgrading our phones and switching our service to Verizon. Also the manager was very helpful I believe his name started with an E! ❤️

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Cedar Hill?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon Cedar Hill store located?

It is located at 145 Fm 1382, Suite 100, Cedar Hill, TX 75104, USA.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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