Visit our store at Cedar Hill for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
I had an extremely disappointing experience with Verizon’s customer service. On Thursday, I called to confirm the store’s opening hours for the next day and was told it opened at 8 AM. When I arrived promptly at 8 AM, a representative rudely informed me that the store only accepts appointments from 8 to 9 AM, even though there was just one customer ahead of me. I knew exactly what I needed and would have been quick, yet the representative slammed the door in my face, saying the store doesn’t open to the public until 9 AM.
I have been a loyal Verizon customer for eight years, and this is how I am treated at a retail store? It’s disappointing and frustrating to see such rudeness in a customer-facing role. Verizon, please do better!
RS
Richard Raynor Sr
Sep 17, 2025
5.0
Great people.
LL
Lorenzo
Aug 7, 2025
5.0
Autumn is an amazing help when I stopped by, great costumer service, went an extra mile for me,drove 30 min just to get her costumer service.
VA
Vatallio Abrams
Jul 26, 2025
4.0
Everyone was very helpful .
DD
Doyle Destinations
May 28, 2025
5.0
Can't say enough good things for Brian's customer service. I went in to transfer my 95 year old dad's phone to my account. He helped me to navigate the entire process and stayed with us through the end. And we closed the store. That's how long it took and that's how patient he was. I liked that there was a que at this location that indicated how many people were in front of you. I ended up taking a couple of calls as we waited which was very helpful and efficient.
What are the operating hours of the Verizon store in Cedar Hill?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon Cedar Hill store located?
It is located at 145 Fm 1382, Suite 100, Cedar Hill, TX 75104, USA.
What mobile brands does Verizon Cedar Hill offer?
They offer popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online or via the My Verizon app to ensure personalized service.
What delivery and pickup options does Verizon Cedar Hill provide?
Options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Which products and services are available at Verizon Cedar Hill?
They offer business cell phones, mobile hotspots, tablets, laptops, plus mobile, wireless internet, and voice plans.
What payment methods are accepted at Verizon Cedar Hill?
They accept checks, debit cards, and mobile NFC payments; cash-only is not required.
Are there any food options near Verizon Cedar Hill?
Yes, nearby restaurants include Cicis Cedar Hill, Moon Wok for Asian cuisine, Chapps Burgers, Russo's New York Pizzeria, and Dunkin' for coffee and donuts.
Where can I find personal care services near Verizon Cedar Hill?
Nearby you can visit LaBella Nails & Spa, Grand Sun Foot Spa, New York Nails, Palm Beach Tan, and Supercuts for beauty and spa services.
How can I use nearby locations to make my visit to Verizon Cedar Hill more convenient?
You can plan your visit around nearby places such as Texas Trust Credit Union for banking needs or enjoy a meal at nearby restaurants like Cicis Cedar Hill before or after shopping at Verizon.