Business Details
4206 Nw Loop, Carthage, TX
75633, United States
Certified by Verizon • Feb 22, 2026
(903) 631-0233
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Carthage, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
233 reviews
5 stars
193
4 stars
10
3 stars
5
2 stars
7
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brenda, Jesus, and Dennis for their exceptional service.
Store Experience
Overall, customers reported positive experiences in the store, highlighting quick service and efficient problem resolution, although some noted long wait times during busy periods.
Issues with Billing
Several customers expressed frustration with billing issues, including incorrect charges and difficulties in resolving problems, indicating a need for better customer support in this area.
Product Knowledge
While many staff members were noted for their knowledge, some customers felt that not all employees were adequately informed about products and services, leading to mixed experiences.
- SGsara guckerFeb 17, 20265.0Friendly helpful patient
- BMBrandon McNeelyFeb 15, 20265.0We had a great experience upgrading my IPhone today. Tim was extremely helpful and helped me get everything I needed and answer every question I had. Was a great guy. If I ever needed anything phone related would definitely go back to see him.
- KHKasey HargroveNov 8, 20255.0Staff was very friendly and helpful . It was a great , breezy experience.
- HHHolcombSPOct 15, 20251.0You can’t get help from this store. Trying to pay off a phone is an act of god.
Frequently Asked Questions About Verizon
What products and brands does Victra Verizon Authorized Retailer offer?
Victra offers a full range of wireless devices including smartphones, tablets, wearables, and accessories from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for the Victra Verizon Authorized Retailer in Carthage, TX?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 5 PM, and Sunday from 12 PM to 5 PM.
What services can I get at this Verizon Authorized Retailer?
You can get new lines, device upgrades, new devices, and accessories at this store.
Does Victra Verizon Authorized Retailer offer in-store pickup?
Yes, the store offers in-store pickup service for your convenience.
What payment options are accepted at Victra Verizon Authorized Retailer?
The store accepts American Express, Discover, Mastercard, Visa, Apple Pay, Samsung Pay, Google Pay, cash, and debit cards.
Does the store offer any eco-friendly services like electronics recycling?
Yes, Victra offers electronics recycling services to promote sustainability.
What languages are spoken by the staff at the Carthage Victra store?
The staff can assist customers in English and Spanish.
What nearby places can I visit before or after shopping at Victra Verizon Authorized Retailer?
Nearby you can visit The Elite Salon for beauty services, All Hours Fitness Carthage gym for workouts, and Walmart for shopping or pharmacy needs.
Are there any local healthcare facilities near the Victra Verizon Authorized Retailer?
Yes, CHRISTUS Trinity Clinic Family Medicine, Good Shepherd Family Health Center, and Panola Dental are nearby for your medical and dental needs.
How can nearby churches add value to my visit to Victra Verizon Authorized Retailer?
Nearby churches such as First Free Will Baptist Church, First United Methodist Church, and St Williams Catholic Church provide opportunities for community involvement and spiritual activities before or after your visit.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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