Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Carrollton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3220 E Hebron Pkwy.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.7
630 reviews
5 stars
580
4 stars5
3 stars8
2 stars3
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Jahari and Cristofer, for their exceptional service, patience, and knowledge.
Product Knowledge
Staff members demonstrated a strong understanding of products and services, helping customers make informed decisions.
Efficiency
Many reviews highlighted the quick and seamless service provided during phone upgrades and plan changes.
Friendly Atmosphere
Customers appreciated the friendly and welcoming environment of the store, making their experience enjoyable.
Recommendations
Numerous customers recommended specific staff members, particularly Jahari and Cristofer, for their outstanding service.
- WWWale3 days ago5.0I recently visited a Verizon store to pick up a new phone, and I had a great experience. The sales reps were friendly, patient, and really helpful throughout the whole process. They answered all my questions, walked me through my options, and made sure I left with exactly what I needed. Great service all around!
- EKEmily KramerNov 14, 20255.0Jahari was so incredibly kind and patient with my mother in law and I while I was getting switched over to their account. Highly recommend going to see him.
- DMD' MoarNov 7, 20255.0Jahari was absolutely amazing I can’t believe how easy and smooth this process was, a lot of people can learn from this young man.
- JSJazzmine SorrellNov 7, 20255.0Jahari was amazing! Super helpful with figuring out how to get my bill down and left with new phones for me and my best friend without any hassle. Great conversation and customer service all around!
- AMAna MendietaNov 1, 20255.0We had the best experience here! Jahari helped us get the best deals for our phones and helped us transfer everything. Highly recommend coming here and asking for Jahari! He will go above and beyond to help you.
Frequently Asked Questions About Verizon
What products and services does Verizon at 3220 E Hebron Pkwy offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and wireless services including 5G for consumers and businesses.
What are the store hours for Verizon in Carrollton, TX?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Carrollton?
The Verizon store is located at 3220 E Hebron Pkwy, Ste 114, Carrollton, TX 75010.
Can I pick up my online order in-store at the Verizon Carrollton location?
Yes, in-store pickup is available at this Verizon location.
Does Verizon offer any appointment scheduling or reservation options?
Yes, you can schedule an appointment online at https://wirelesszone.com/appointments/.
What brands can I find at the Verizon store in Carrollton?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, and many more.
What is the main phone number to contact Verizon in Carrollton?
You can reach the Verizon store by phone at +1 972-810-0808.
Which nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Red Brick Pizza, Dickey's Barbecue Pit, Masu Sushi & Hibachi, Bacci's Pizza & Pasta, and Little Greek Fresh Grill, offering a variety of dining options.
Are there coffee shops near the Verizon store where I can relax?
Yes, Dunkin' and Einstein Bros. Bagels are nearby coffee shops perfect for a break before or after your visit.
What nearby services are available if I need additional errands done on the same trip?
Nearby services include Batteries Plus Bulbs for repairs, EliteEyecare for eye care, and Sport Clips Haircuts for grooming needs.